Author Topic: BSOD when scanning  (Read 2332 times)

0 Members and 3 Guests are viewing this topic.

littledevils326

  • Guest
BSOD when scanning
« on: April 18, 2012, 09:38:06 PM »
hi all

not sure if anybody else have the same problem

i have noticed that whenever i try to do a full virus scan after about 10 - 20% through the scan i get the blue screen of death.

anybody know how i can fix this problem?
thanks

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37698
Re: BSOD when scanning
« Reply #1 on: April 18, 2012, 10:31:52 PM »
do you have any other security programs installed?

littledevils326

  • Guest
Re: BSOD when scanning
« Reply #2 on: April 18, 2012, 11:28:00 PM »
no this is the only one i have

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67183
Re: BSOD when scanning
« Reply #3 on: April 19, 2012, 02:41:28 AM »
Maybe you can set to log/report the "ok" (clean) files and run the scan again.
When the computer BSODs, restart and then check the latest scanned file. The next one will be the problematic (hopefully).
The best things in life are free.

littledevils326

  • Guest
Re: BSOD when scanning
« Reply #4 on: April 19, 2012, 02:47:08 PM »
how do i do that?

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67183
Re: BSOD when scanning
« Reply #5 on: April 19, 2012, 02:51:41 PM »
how do i do that?
Set the report settings of the the system scanning. Include all kind of files.
The best things in life are free.