Author Topic: Does the online scanner also work as a submission process?  (Read 3914 times)

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Offline Lisandro

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I mean, do the files sent to http://onlinescan.avast.com/ are also being submitted (collected) to avast! virus analysts?
Does this process have anything different from submitting from Chest?
Does it work for both malware and false positives suspicion?

Thanks.
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Offline Chiron

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Re: Does the online scanner also work as a submission process?
« Reply #1 on: May 08, 2012, 03:25:33 AM »
I would like to know this as well. I'm working on an article in which I am showing users where they can submit malware and false positives.

Also, is there anywhere else to submit false positives (except through email or through the program itself)?
« Last Edit: May 08, 2012, 03:28:05 AM by Chiron »

Offline Lisandro

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Re: Does the online scanner also work as a submission process?
« Reply #2 on: May 08, 2012, 03:31:14 AM »
Welcome aboard Chiron!
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Offline Chiron

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Re: Does the online scanner also work as a submission process?
« Reply #3 on: May 08, 2012, 03:34:04 AM »
Welcome aboard Chiron!
Thank you. I just figured I'd join the party as well. ;)

Offline iroc9555

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Re: Does the online scanner also work as a submission process?
« Reply #4 on: May 08, 2012, 04:30:43 AM »
...I'm working on an article in which I am showing users where they can submit malware and false positives...

Chiron welcome to Avast! forum.

I am glad you want to joint the party here. I have used your articles to help others. Well written BTW.
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Offline Chiron

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Re: Does the online scanner also work as a submission process?
« Reply #5 on: May 09, 2012, 02:04:27 AM »
Thanks.

So does anyone know all the different submission options for malware and false positives, excluding those from within the program itself, and whether:
http://onlinescan.avast.com/
will get files to the labs to be added to the database (or false positives removed) as quickly as sending an email to:
virus@avast.com

Offline Milos

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Re: Does the online scanner also work as a submission process?
« Reply #6 on: May 10, 2012, 08:24:05 AM »
Thanks.

So does anyone know all the different submission options for malware and false positives, excluding those from within the program itself, and whether:
http://onlinescan.avast.com/
will get files to the labs to be added to the database (or false positives removed) as quickly as sending an email to:
virus@avast.com

Also this one:
http://www.avast.com/contacts (button "General contact")

Milos

Offline Chiron

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Re: Does the online scanner also work as a submission process?
« Reply #7 on: May 10, 2012, 07:13:15 PM »
Thanks.

So does anyone know all the different submission options for malware and false positives, excluding those from within the program itself, and whether:
http://onlinescan.avast.com/
will get files to the labs to be added to the database (or false positives removed) as quickly as sending an email to:
virus@avast.com

Also this one:
http://www.avast.com/contacts (button "General contact")

Milos
Thanks, but general contact links to a page that doesn't allow you to attach any files. Thus I'm not sure how this is useful as a method for submitting samples.

Can you please explain some more?

Offline Pondus

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Re: Does the online scanner also work as a submission process?
« Reply #8 on: May 10, 2012, 07:16:18 PM »
click general contact....then change the subject to ....Report false virus alert in file or Report of undetected malware.... and voila   ;)
« Last Edit: May 10, 2012, 07:19:23 PM by Pondus »

Offline Chiron

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Re: Does the online scanner also work as a submission process?
« Reply #9 on: May 10, 2012, 08:44:31 PM »
click general contact....then change the subject to ....Report false virus alert in file or Report of undetected malware.... and voila   ;)
Brilliant. Well, I think I found what I've been looking for.

Thank you very much.