Win32:Hoblig-B [Heur], Win32:Sirefef-AO [Rtk], and Win64:Sirefef-A [Trj]

[Run4TheShadows]

I was just surfing the web 2 days ago when the avast! File System Shield popped up
and said it blocked a threat.  The first was a message saying:

"ROOTKIT BLOCKED

avast! File System Shield has blocked a threat.
No further action is required.

Object: C:\WINDOWS\Installer\{6a328933-032b-cf97-a9e8-5174d95ea84f}\U\800000cb.@

Infection: Win32:Sirefef-AO [Rtk]

Action: Moved to Chest

Process: C:\WINDOWS\system32\services.exe

The threat was detected and blocked when the file was created or modified."


The second message read:

"TROJAN HORSE BLOCKED

avast! File System Shield has blocked a threat.
No further action is required.

Object: C:\WINDOWS\Installer\{6a328933-032b-cf97-a9e8-5174d95ea84f}\U\80000000cb.@

Infection: Win64:Sirefef-A [Trj]

Action: Moved to Chest

Process: C:\WINDOWS\system32\services.exe

The threat was detected and blocked when the file was created or modified."

In addition to that, after I ran a scan, avast! showed in the results two instances of something
called "Win32:Hoblig-B [Heur]", not sure what that is but it never showed up on the pop-ups
earlier.  Basically what can I do to get rid of these malicious programs?  These pop-ups are showing up pretty much every couple of minutes, or whenever I open a new browser window.  I'm currently running avast! Free version.

[Pondus]

follow this guide and attach (not copy and paste) logs from Malwarebytes / OTL / aswMBR
http://forum.avast.com/index.php?topic=53253.0

[Asyn]

This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware.
Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.

[Run4TheShadows]

Here should be the logs from Malwarebytes, OTL, and aswMBR.  I tried to follow all the instructions on the Logs, but please let me know if anything is missing.  Thanks!

[essexboy]

Could you disable Spybot teatimer for the duration of this run please

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from "Start with Windows"
Reboot and then run OTL


Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :OTL
  DRV - File not found [Kernel | On_Demand | Stopped] -- C:\DOCUME~1\DANPOP~1\LOCALS~1\Temp\pohci13F.sys -- (pohci13F)
  O2 - BHO: (no name) - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - No CLSID value found.
  O3 - HKLM\..\Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - No CLSID value found.
  
  :Files
  ipconfig /flushdns /c
  C:\Documents and Settings\Dan Popp\Application Data\Sun\Java\Deployment\cache\6.0\39\3bf5bde7-1443bad6
  
  :Commands
  [purity]
  [resethosts]
  [emptytemp]
  [CREATERESTOREPOINT]
  [Reboot]
• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download the latest version of TDSSKiller from here and save it to your Desktop.
 
 

• Doubleclick on TDSSKiller.exe to run the application
  
  
  
• Then click on Change parameters.
   
  
   
  
• Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
   
  
• Click the Start Scan button.
   
   
  
• If a suspicious object is detected, the default action will be Skip, click on Continue.
   
  
   
  
• If malicious objects are found, they will show in the Scan results and offer three (3) options.
• Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
  
  
• Get the report by selecting Reports

 

• Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  

Please copy and paste its contents on your next reply.

[Run4TheShadows]

I'm not sure what to say, but OTL simply won't run.  It worked just fine yesterday, but won't even start today.  What should I do?

[essexboy]

Proceed direct to TDSSKiller please

[Run4TheShadows]

Here is my TDSSKiller report, I couldn't copy and paste as it was too many characters so I attached it:

[essexboy]

Not overly happy about that so I will get a second opinion

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

• Double click on ComboFix.exe & follow the prompts.
  
• Accept the disclaimer and allow to update if it asks

• When finished, it shall produce a log for you.
• Please include the C:\ComboFix.txt in your next reply.[/b]
  

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.



Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

[Run4TheShadows]

Just finished the ComboFix scan, I've included the log as an attachment.  So far the computer seems to be running as it did before the avast! popups started, I haven't had one as of yet after the ComboFix scan. 

[essexboy]

The MD5 on atapi is locked which is hghly unusual, so I will swap that for a good copy

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Open notepad and copy/paste the text in the quotebox below into it:

File::
c:\docume~1\DANPOP~1\LOCALS~1\Temp\pohci13F.sys

FCopy::
c:\windows\ServicePackFiles\i386\atapi.sys|c:\windows\system32\drivers\atapi.sys

Driver::
pohci13F

Save this as CFScript.txt, in the same location as ComboFix.exe


Refering to the picture above, drag CFScript into ComboFix.exeWhen finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

[Run4TheShadows]

Here's my latest ComboFix log:

[essexboy]

Any outstanding problems before I remove my tools ?

[Run4TheShadows]

There doesn't seem to be.  The avast! popups associated with Win32:Sirefef-AO [Rtk] and Win64:Sirefef-A [Trj] haven't been occurring, and the computer seems to be running normally.  I'm planning to do one more avast! scan today to make sure my pc comes up clean, since there were a few other infections during my last scan.  Thanks for all your help though, Sirefef seems to be gone! 

[essexboy]

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [CLEARALLRESTOREPOINTS]
   [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  
• In the Run box, type in ComboFix /Uninstall
   (Notice the space between the "x" and "/")
  then click OK
  
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave: