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Author Topic: Avast is blocking the BBC i player site,  (Read 10469 times)

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Offline jcdubai

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Avast is blocking the BBC i player site,
« on: May 18, 2012, 03:42:36 PM »
Hi All...

Avast is blocking the BBC i player site, and have tried putting the site in exclusions but isnt working.
Please ....any ideas ???

Many Thanks
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Offline Pondus

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Re: Avast is blocking the BBC i player site,
« Reply #1 on: May 18, 2012, 03:51:46 PM »
can you post the URL.... post it none clickable  http as hxxp and www as wxw

and attach a screenshot of the avast warning?
« Last Edit: May 18, 2012, 03:53:32 PM by Pondus »
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Offline jcdubai

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Re: Avast is blocking the BBC i player site,
« Reply #2 on: May 18, 2012, 04:58:04 PM »
Thank you in advance......not good at all this stuff   

   hxtp://node1.bbcimg.co.uk/glow/glow/1.7....

plus another one too......its changed :)

and avast page
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Infection Details
URL:   hxtp://node1.bbcimg.co.uk/glow/glow/1.7....
Process:   C:\Program Files\Mozilla Firefox\firefox...
Infection:   HTML:Iframe-inf
« Last Edit: May 21, 2012, 08:05:40 AM by Milos »
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Offline jcdubai

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Re: Avast is blocking the BBC i player site,
« Reply #3 on: May 18, 2012, 04:59:58 PM »
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Offline DavidR

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Re: Avast is blocking the BBC i player site,
« Reply #4 on: May 18, 2012, 05:00:46 PM »
No problem here, I started out visiting the iPlayer diagnostics page http://www.bbc.co.uk/iplayer/diagnostics and the tests concluded successfully.

I then went to the main page http://www.bbc.co.uk/iplayer/ and started playing one of the Apprentice episode, no problem.

EDIT: I get a 404 error for the URL you posted above and that doesn't look like the BBC iPlayer URL I posted.
« Last Edit: May 18, 2012, 05:03:24 PM by DavidR »
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Offline CraigB

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Re: Avast is blocking the BBC i player site,
« Reply #5 on: May 18, 2012, 05:06:05 PM »
I recieve 403 and 404 errors when using the links supplied by jcdubai but this is obviously nothing to do with avast.
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Offline jcdubai

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Re: Avast is blocking the BBC i player site,
« Reply #6 on: May 18, 2012, 05:06:59 PM »
i want to watch the Apprentice too !!!!!

What does what you said mean.............its ok on your pc, but not mine ??
Is it a virus or ??????

what do i do next ??

Thank you
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Offline polonus

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Re: Avast is blocking the BBC i player site,
« Reply #7 on: May 18, 2012, 05:10:54 PM »
Provide us with the logs required here: http://forum.avast.com/index.php?topic=53253.0
A qualified removal expert will look into the matter,

polonus
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Offline jcdubai

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Re: Avast is blocking the BBC i player site,
« Reply #8 on: May 18, 2012, 05:13:55 PM »
Ok .....thank you very much

Will do, as every time i go to BBC i Player Avast pops up and blocks it.

Many Thanks

ps how do i take a screen shot ?
and what are the logs you are asking for......sorry bit nieve with computers

Thank you again
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Offline DavidR

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Re: Avast is blocking the BBC i player site,
« Reply #9 on: May 18, 2012, 05:15:58 PM »
Quote from: jcdubai on May 18, 2012, 05:06:59 PM
i want to watch the Apprentice too !!!!!

What does what you said mean.............its ok on your pc, but not mine ??
Is it a virus or ??????

what do i do next ??

Thank you

I didn't download it I streamed it for a few minutes to test it, I just clicked on the Apprentice on the main iPlayer page (Most Popular section) and it started streaming.

Since you aren't in the UK, there may well be issues that may not allow you to view some (or even all) content unless you have a subscription. I live in the UK and pay my Television License fee so because of that I have unrestricted access to BBC content.

So I don't know how you are going about getting the content, if via third party, there may be a possibility that is compromised.
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Offline jcdubai

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Re: Avast is blocking the BBC i player site,
« Reply #10 on: May 18, 2012, 05:30:10 PM »
I may be away......but i still pay a license fee in the UK !!!!!
Common practise to use a VPN

Thank you for your help
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Offline bob3160

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Re: Avast is blocking the BBC i player site,
« Reply #11 on: May 18, 2012, 05:37:17 PM »
Quote from: jcdubai on May 18, 2012, 05:30:10 PM
I may be away......but i still pay a license fee in the UK !!!!!
Common practise to use a VPN

Thank you for your help



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Offline Pondus

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Re: Avast is blocking the BBC i player site,
« Reply #12 on: May 18, 2012, 05:57:55 PM »
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Offline polonus

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Re: Avast is blocking the BBC i player site,
« Reply #13 on: May 18, 2012, 06:07:48 PM »
There is a good alternative for when you are abroad: http://www.tvcatchup.com/  free service
Plays with a few minutes delay but more secure as with a UK based proxy,

polonus
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Offline bob3160

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Re: Avast is blocking the BBC i player site,
« Reply #14 on: May 18, 2012, 06:19:01 PM »
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