Auto update on full time internet pc

[ericblz]

I have been following with interest the dialogue on automatic updates via modem ( http://www.avast.com/forum/index.php?board=2;action=display;threadid=772 ).

We have a potential issue with automatic updates - our computers are on all the time (without sleep mode) and run Windows 98se.  Yesterday I manually updated from Aug. 22 to the Aug. 26 definitions.  Today I checked another computer running Avast 4 - it is still on Aug 22!  Isn't twenty-four hours sufficient to check and download the update?

Please advise.  Thank you.

  Eric

[Vlk]

If the connection is present, the update should take place no later than 4 hours after we issue it. If it does not something went probably wrong.

1. Have you set the UseRAS option?
2. How is the computer connected?
3. Can you send the setup.log?

Thanks
Vlk

[ericblz]

Oops, we're on a T1 so on all the time.  

Haven't messed with that setting.

It's still an eval version I believe.

I don't have permission to attach the setup log even with .txt extension.  To the naked eye it's running at odd intervals.

Interesting snippet:
11:49:16.380  Removed obsolete file vpsm00030710.vpu
11:49:16.380  Copying C:\Program Files\Alwil Software\Avast4\Setup\seti000000eb.vpu failed!!! error 0x00000020 ignored
11:49:16.380  Dld mode: packages update
11:49:16.380  Dld files: 4
11:49:16.380  Dld bytes: 13235
11:49:16.380  Dld time: 2009
11:49:17.310  Sending stats 'http://www2.asw.cz/cgi-bin/iavs4_stats.cgi': 00000000 204
11:49:17.310  Return code: 0x20000000 [Something done]
11:49:17.310  Stopped: 19.08.2003, 11:49:17


I pulled out the started: entries, odd time intervals!
07:47:40.610  Started: 19.07.2003, 07:47:40
07:50:23.570  Started: 19.07.2003, 07:50:23
07:50:29.340  Started: 19.07.2003, 07:50:29
04:05:06.950  Started: 22.07.2003, 04:05:06
04:05:12.280  Started: 22.07.2003, 04:05:12
08:22:19.700  Started: 25.07.2003, 08:22:19
08:22:22.940  Started: 25.07.2003, 08:22:22
09:46:54.270  Started: 30.07.2003, 09:46:54
09:46:56.520  Started: 30.07.2003, 09:46:56
07:05:13.440  Started: 01.08.2003, 07:05:13
07:05:18.710  Started: 01.08.2003, 07:05:18
03:10:27.960  Started: 02.08.2003, 03:10:27
03:10:32.190  Started: 02.08.2003, 03:10:32
06:41:04.780  Started: 05.08.2003, 06:41:04
06:41:07.250  Started: 05.08.2003, 06:41:07
08:37:24.930  Started: 08.08.2003, 08:37:24
08:37:31.900  Started: 08.08.2003, 08:37:31
01:02:18.220  Started: 12.08.2003, 01:02:18
01:02:23.060  Started: 12.08.2003, 01:02:23
09:15:44.600  Started: 14.08.2003, 09:15:44
09:15:49.330  Started: 14.08.2003, 09:15:49
03:46:24.280  Started: 19.08.2003, 03:46:24
03:46:27.790  Started: 19.08.2003, 03:46:27
11:49:12.530  Started: 19.08.2003, 11:49:12
11:49:17.590  Started: 19.08.2003, 11:49:17
08:25:55.780  Started: 22.08.2003, 08:25:55
08:25:57.970  Started: 22.08.2003, 08:25:57

and same stuff, same errors.  I think those are dates when he's rebooted...