My Avast that I just bought won't load and it says it is having a spawning error

[rock_928]

I just bought Avast last night, hoping I could install it quickly and it kept giving me an error 0 (00000000) last action spawning (or something like that) the biggest problem is that I just bought this avast and am unable to install it on my computer, which angers me

[Asyn]

- Which avast!..?? (Pro/IS)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV did you use before avast!..??

[rock_928]

Avast Pro, I didn't see which version, but I bought the one for 19.99 if that helps, Operating system is win7 pro, there is no other security software because avg wouldn't download for me, either.  and I don't know what you mean by an AV

[Asyn]

1. Download avast! Pro Antivirus: http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.

[Pondus]

and I don't know what you mean by an AV

AV = anti virus
was your thoshiba deliverd with a preinstalled AV.....like Norton / McAfee / Trend Micro ?
if so it must be uninstalled before installing avast

it is recomended to run the vendors removal tool to clear any leftover files that may conflict

[rock_928]

Thank you, I think every other av is gone now.  I searched for mcafe, norton and trend micro and found nothing.  I am downloading the link that was on the post and when it is done, I will try installation again.

[Asyn]

I am downloading the link that was on the post and when it is done, I will try installation again.

Please don't forget to follow the instructions..!!!

[Pondus]

you may also search for symantec (norton)

[rock_928]

nothing turned up on symantec, but where do I find these instructions?

[Pondus]

click the links Asyn gave you

[Asyn]

...where do I find these instructions?

In Reply #3.

[rock_928]

   Thank you guys so very much, I just got it to work!!!  you guys RULE!!!!!!

[Asyn]

  Thank you guys so very much, I just got it to work!!!  you guys RULE!!!!!!

You're welcome.