Hi, I have a full years subscription to avast 4 pro, but I recently had to formet my pc. I can only seem to download avast pro 5 from Avast's site and that program requires a "license file" instead of a "license key". All I have is a license key and I do not know how to get this license file without repurchasing my subscription.
I've contacted the official support email address and they can't help me. Alll they could do is send me a link to download avast 4 which turned out to download avast 5 instead, so no help there.
My paid subscription is far from over and would like to use this program again. Can anyone help?