Hello,
I've been a happy Avast user for years without issue. The other night my avast was turned off by something, and it will not allow me to restart. In the summary tab, it just says "Unsecured" with a red X. When I click "FIX NOW", it says "The following components could not be started: Mail Shield, IM Shield, P2P Shield, File System Shield, Web Shield, Script Shield, Behavior Shield, Network Shield". If I click the link that says "Start program", it has no response at all.
I uninstalled Avast in safe mode using the Avast uninstaller as mentioned by another post on this forum. I then downloaded the latest Avast and re-installed. Avast worked properly for 5 minutes and then stopped and shows the same symptoms listed above.
I uninstalled-reinstalled and tried to run a full system check, but after 35 hours, it still says 0% checked, and once again Avast has been turned off.
I am running Windows 7 and using Firefox.
I also seem to have an issue with Firefox where all my google search results direct me to a page called "CC Search". Not sure if that is a related symptom, or if its a virus I got because my Avast was down.
It feels like I have some sort of virus which is designed to attack Avast and make it turn off. Is that possible?
-Rick