Author Topic: Error manual update  (Read 39589 times)

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PMaff

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Re: Error manual update
« Reply #45 on: December 29, 2011, 04:14:13 PM »
bob3160
Yes, all of them can but few of them do use on-line translators.

Testing:

Может быть они могут использовать
http: // webtranslation.paralink.com/
Но один из российских парней здесь должен проверить, если то место переводится правильный.

;-)
Maybe not optimal:
Quote
Maybe they can use
http: // webtranslation.paralink.com/
But one of the Russian guys here should check up, if that seat translates proper.

Well, the "seat" does not translate all correct.  ;D
« Last Edit: December 29, 2011, 04:17:32 PM by PMaff »

ady4um

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Re: Error manual update
« Reply #46 on: December 29, 2011, 05:02:46 PM »
I *have* to comment about this.

First, it doesn't matter if anyone / someone can translate or not. In this particular case, Russian users may be more than others, but the VPS is unique. If the problem exist, Avast Team needs to quickly and effectively comment on this. Avast Team is the one responsible, and the communication should come from Avast's side, no matter the possibilities, capabilities or knowledge of a group of users. Let's not put the weight on the users when this is clearly on Avast Team side.

About the relevant communication from Avast Team, I would not expect a 100% clear technical explanation, but a simple "we are double checking the possibility of some kind of issue, if there is one" should be a minimum.

Certainly the effective communication from Avast is sometimes an issue. At least stating that they are aware of the complaints and potential possible problem. If they actually find an issue, they should say so (even with no technical specific explanation).

A couple of weeks ago, when the y find some problem in the full VPS, they simply took it down, with no simple message as "the VPS for Avast 5 / 6 will be back in a few days". I would also add some more info in that message in the download web page, but any message would be better than no message at all as they did last time.

[OT]
About the checksum, it was already discussed, more than enough. Now it's on Avast Team side to use it or not. This is no the main issue here, so let's drop it (together with the non-relevant translation possibilities of part of the users).

About the size of the full VPS, it varies and the download web page doesn't reflect the real size for each day. It is certainly bigger than what is officially posted (not 31MB, but more about 41-45MB )

In short, the download web page is not correctly updated (with the daily info), besides the real downloadable files.
[/OT]

Offline Dio.Vadim

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Re: Error manual update
« Reply #47 on: December 29, 2011, 05:08:44 PM »
Perfectly said. completely agree  :-[

Offline Lisandro

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Re: Error manual update
« Reply #48 on: December 29, 2011, 06:21:03 PM »
Well, I need the logs to take a conclusion.
Please, upload (attach) the avast log:
C:\ProgramData\AVAST Software\Avast\log\Setup.log
or C:\Program Files\Alwil Software\Avast5\Setup\setup.log

If the file is too big for the forum, post the last 400-500 lines of it.
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Lyonjet

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Re: Error manual update
« Reply #49 on: December 30, 2011, 01:47:34 PM »
In my Zipfile - Setup.log in txt format and "Windows Error window" text
http://ifolder.ru/27899754
« Last Edit: December 30, 2011, 02:04:33 PM by Lyonjet »

Offline Lisandro

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Re: Error manual update
« Reply #50 on: December 30, 2011, 02:52:27 PM »
I've tried to translate the page but I can't download...
Can you post it in an English site?
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Online bob3160

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Re: Error manual update
« Reply #51 on: December 30, 2011, 03:29:38 PM »
I've tried to translate the page but I can't download...
Can you post it in an English site?
See if this helps
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

fbedin

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Re: Error manual update
« Reply #52 on: December 30, 2011, 03:52:59 PM »
Greetings from France
I submited the problem to the Avast support and here is the answer :

Hello,

Thank you for contacting our support center with your concerns.

I have tested the virus update file on Windows 7 and Windows XP and you are right that it is causing the problem.

The error log has been sent to our developers team and the issue will be hopefully resolved in a due time.

Best,

Merry Christmas and a happy new year from avast! team

http://public.avast.com/reseller/Christmas/pf-2012-3.jpg

Petr Bucek
Technical Support

AVAST Software a. s.
Budějovická 1518/13A
140 00 Prague, Czech Republic

Lyonjet

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Re: Error manual update
« Reply #53 on: December 30, 2011, 04:55:48 PM »
To Tech:
Sorry, if You ask about my Zipfile - http://depositfiles.com/files/csubayo3d

Offline Lisandro

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Re: Error manual update
« Reply #54 on: December 30, 2011, 08:23:49 PM »
To Tech:
Sorry, if You ask about my Zipfile - http://depositfiles.com/files/csubayo3d

Code: [Select]
08:29:46 vrb/gen  License key generated DemoI suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.
The best things in life are free.

zalexsa

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Re: Error manual update
« Reply #55 on: December 30, 2011, 08:48:07 PM »
There is no doubt, that something is wrong with the file
 vpsupd.exe (48 MB) available for download.

I downloaded the VPS-Update for avast 6 today 30-Dec-2011, and it fails to install
on both WinXP/SP3 and Win7/SP1 !!!

I would like also to hear the comment from avast!

Offline Lisandro

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Re: Error manual update
« Reply #56 on: December 30, 2011, 08:50:18 PM »
I would like also to hear the comment from avast!
They have already acknowledged the problem. They're working internally on it. No schedule date to solve it, but generally some days.
The best things in life are free.

zalexsa

  • Guest
Re: Error manual update
« Reply #57 on: December 30, 2011, 09:07:20 PM »
You can reinstall 10 times Windows XP or Windows 7, clean the Web browser cache, etc, and still will never work, simply because the vpsupd.exe for avast! 6 has a problem.

I downloaded the VPS update from different PCs and locations and still fails to install to any computer, even with a brand new installed Operating System. The error report is the same!

The new version of the vpsupd.exe (at least for avast 6) more then obviously HAS A BUG !!!

Zack

ady4um

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Re: Error manual update
« Reply #58 on: December 30, 2011, 09:11:44 PM »
The new version of the vpsupd.exe (at least for avast 6) more then obviously HAS A BUG !!!

And Tech already answered what we, simple users, currently know about it. I think it was clear enough.

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Re: Error manual update
« Reply #59 on: December 30, 2011, 09:37:36 PM »
Once the fix is in, I'm sure we'll all know about it.
Till then there isn't anything any of us can do to make it work.
Find a place with internet access and update the usual automatic way.
If your system is clean and you're not on-line, you should be OK.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet