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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: fil on June 30, 2012, 04:03:00 PM

Title: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: fil on June 30, 2012, 04:03:00 PM
ARE YOU KIDDING ME?

I THOUGHT YOU WERE MORE SERIOUS: I'M QUITTING THIS SOFTWARE NOW AND MAKING MT CUSTOMERS LEAVE IT ASAP.

IT IS NOT ACCEPTABLE THAT YOU INSTALL SOFTWARE IN MY SYSTEM WITHOUT ANY AUTHORIZATION!!!
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: keloo05 on June 30, 2012, 04:11:16 PM
Fil, you were not carefull enaugh. Please have a look at this post.


Personally in the beta and RC builds I had no install of chrome as I unchecked the option (see image). This screen doesn't appear until you reboot after the install.


Quote
Image from DavidR's post
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Coolmario88 on June 30, 2012, 04:14:54 PM
Avast isn't the only ones that ask if you want to install google chrome ccleaner does it to  ;D
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Para-Noid on June 30, 2012, 05:50:03 PM
Avast isn't the only ones that ask if you want to install google chrome ccleaner does it to  ;D
+1 And avast is not the only software that have an opt-out option.
Anytime you install software a user should pay close attention to each step/screen. If you don't you might end up with something you neither like nor want.  :)
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: fil on July 01, 2012, 12:50:45 AM
I did use the opt out option!!! I installed avast 7 the day that it was released and I had no chrome on my system. I used avast for a while and now, today avast installed chrome on my system with its update process.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: chiliconcarnage on July 01, 2012, 07:42:52 PM
I can confirm what fil said is true.  this newest update installed google chrome, even after I made sure the boxes were unchecked. 
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Béňa on July 03, 2012, 09:10:21 AM
avast! the worst antivirus company about the problem in terms of. I don't know the other antivirus offering advertising software and spyware in one. Only AVG offers their toolbar with LinkScanner.
People can mark off the installation of google chrome and change the default browser. Some people think that it's necessary to install or warping to the Next quickly.

Would you be so kind and not at least let chrome or deselected?
Thank you very much!
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: RejZoR on July 03, 2012, 09:26:13 AM
Seriously dude, just uninstall Chrome. You're saying like it installed the toughest rootkit that cannot possible be removed. It's just a Chrome browser. Use Programs and Features option and remove it. It takes around 3 seconds of work... Sure it's annoying but ppl make way too much fuss around unimportant things... ::)
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Béňa on July 03, 2012, 09:41:29 AM
It is totally unnecessary to avast! forcing something then people must uninstall. Here's the principle. I'm sure some users away, personally I stopped avast! recommend.  I am not installing it on the peoples computers.  And if the licence avast! ending, I recommend another antivirus. 30-40 users is low for you, but others are glad for new users.

I really don't like this behaviour. It's a disgusting from avast!.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: RejZoR on July 03, 2012, 09:55:54 AM
With such massive userbase it's impossible to make everything work as expected, especially not the detection of Chrome if it's installed or not, will be or has been. Me on the other hand never had the problem. Not with clean installs and not with latest updates through the updater. It never installed Chrome by itself. So clearly they aren't doing it intentionally.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Asyn on July 03, 2012, 10:00:07 AM
1. Me on the other hand never had the problem. Not with clean installs and not with latest updates through the updater. It never installed Chrome by itself.
2. So clearly they aren't doing it intentionally.

1. Same here.
2. +1
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Tetsuo on July 04, 2012, 02:13:48 PM
I thought this could be relevant to confirm what the OP said:

http://forum.avast.com/index.php?topic=100608.msg804411#msg804411
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: cynderella28 on July 04, 2012, 02:18:13 PM
I  unchecked the option to install Google Chrome.  :)

I accidentally installed it once before, but I just went to the control panel and removed it.

Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: polonus on July 04, 2012, 02:46:39 PM
To those concerned,

These kind of optional installs  have been seen more and more lately for free software.
The optional nature of it should be clear from the onset. It has become part of free software marketing as it is to-day,

But the Google browser is not being forced upon you. Now some words to defend avast's choice.

On a second thought consider that the Google browser IS more secure against malicious drive-by-downloads.
This is a fact, because it always comes with the latest updates and fully patched plug-ins for the browser.
It will install automatic updates for these plug-ins. Hordes of users that forget to regularly update their plug-in software
with other browser are still vulnerable. I cannot see why BlueE did not copy that particular Google Chrome browser behavior,
it is so much more secure for those that forget about third party software updates and patches, and there are many?

That is why  malcreants cannot longer abuse these vulnerabilities when Google Chrome is used.
There are already signs that because of this malcious drive-by-download attacks became less popular,
and malcreants have to seek other ways like social engineering to get their malware installed.

So just test your OS and third party software here: http://secunia.com/vulnerability_scanning/online/
and then report back whether your Adobe Reader, Flash Player en Java on your computers was fully patched and updated.

Even the Google Chrome  linux version now comes with a n inbuilt sandbox for Flash Player,
Google Chrome can be tweaked to your liking with Chrome Privacy Guard and numerous easy installable security add-ons.

polonus
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Vlk on July 04, 2012, 02:55:24 PM
fil & chiliconcarnage,

I'd like to understand the problem you're describing.

A few question:
1. Did you get the screen that keloo05 posted above? (it is supposed to be displayed after you reboot the system after applying the avast product update)
2. If you did get it, did you uncheck the boxes prior to clicking the Finish button?

Thanks
Vlk
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: avastuser3331 on July 04, 2012, 04:37:09 PM
Hello, I am a avast free user. Today I updated avast and to my suprise; I see the Chrome icon on my desktop. I then see avast has updated to the latest version. Avast has installed chrome without my explicit permission. I did not get the opt out screen that keloo05 posted. I already have two browsers that I use (firefox and chromuim). Now uninstalling chrome may not be a big of a hassle. But, in the future iteration of avast, will I have to uninstall Chrome again and again? While this problem may affect a very small minority; a problem is still a problem. Nevertheless, I have not seen any major problems with this update. Thanks you for taking your time to read this.

Best,
Avastuser3331
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Zazazu on July 04, 2012, 04:47:04 PM
I can confirm Fil's issue.

The pop-up came up for an update. I X'ed out of it as I'd just turned my computer on quickly to check something and didn't want to fuss with any updates. Next thing I know, I have an icon for Chrome on my desktop.

I am highly irritated. Add-on programs should never be installed without permission. I do not want Chrome as I disagree with the browser's TOS. I have uninstalled it, but if this happens again I will be locating the appropriate governing body and lodging a complaint, as well as notifying all of my friends of Avast's practices.

Hopefully this is just a blip. I have, in the past, enjoyed using Avast.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: z8000783 on July 04, 2012, 04:59:10 PM
If I want Chrome or any other piece of SW, why can't I be trusted to go and get it for myself?
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: GEGEPING on July 04, 2012, 05:26:27 PM
Hi,

I can understand that people are not pleased to see something installed authorization :o

But as it was written in previous message, if people take care about each step of Avast install impossible to have Chrome installed himself.

I test several installation on 2 pc and eeepc and always see what i must do to avoid chrome installation.

So why complain, if people doesn't look and read carefully ::) 

And if by mistake it was installed, only remove it with ccleaner and for advanced user, look inside registry base to remove all part of google chrome.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: scrumdown on July 04, 2012, 05:28:25 PM
Alas, Avast has shot itself in the foot.

There are a LOT of disgruntled users all over various forums. For example, see here .....

http://forums.computeractive.co.uk/showthread.php?t=227326 (http://forums.computeractive.co.uk/showthread.php?t=227326)

Quote
Have a look at the Avast screenshot within my first link ... you have three install options .....

Express Install ... Large and prominent.

Compatible Install ... Also Large and prominent.

Custom Install ... Very Small with a faded indistinct colour.

You can't really blame anyone for not noticing the Custom option, can you ?

This is an escalating disgraceful ploy by companies who patronisingly try to fool you and foist on you additional programs, toolbars etc. that you do not want.

I've happily used Avast FREE for a long time and found it an excellent AV program, so am very disappointed it has joined other companies in adopting this deliberately misleading policy.
It is PATRONISING and most folks don't like being fooled and patronised.

So Avast - Was that really worth it ? You are losing a LOT of dedicated users and fans.

It's your call ... we await your patch.  ::)

scrumdown
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: z8000783 on July 04, 2012, 05:35:38 PM
So why complain, if people doesn't look and read carefully ::) 
Why should we have to?
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Béňa on July 04, 2012, 05:44:11 PM
To those concerned,

These kind of optional installs  have been seen more and more lately for free software.
The optional nature of it should be clear from the onset. It has become part of free software marketing as it is to-day,

But the Google browser is not being forced upon you. Now some words to defend avast's choice.

On a second thought consider that the Google browser IS more secure against malicious drive-by-downloads.
This is a fact, because it always comes with the latest updates and fully patched plug-ins for the browser.
It will install automatic updates for these plug-ins. Hordes of users that forget to regularly update their plug-in software
with other browser are still vulnerable. I cannot see why BlueE did not copy that particular Google Chrome browser behavior,
it is so much more secure for those that forget about third party software updates and patches, and there are many?

That is why  malcreants cannot longer abuse these vulnerabilities when Google Chrome is used.
There are already signs that because of this malcious drive-by-download attacks became less popular,
and malcreants have to seek other ways like social engineering to get their malware installed.

So just test your OS and third party software here: http://secunia.com/vulnerability_scanning/online/
and then report back whether your Adobe Reader, Flash Player en Java on your computers was fully patched and updated.

Even the Google Chrome  linux version now comes with a n inbuilt sandbox for Flash Player,
Google Chrome can be tweaked to your liking with Chrome Privacy Guard and numerous easy installable security add-ons.

polonus
But you forgot to indicate that google chrome collects sensitive personal data and sends them away. By the way, the safest browser, according to several independent company NSS Labs Internet Explorer 9 is. Internet Explorer SmartScreen filter contains 9 to successes in the fight against phishing and social engineering, but also can block the download of certain dangerous files. And here's Google chrome did not very successfully. avast! It offers (or oblige) program, which is good, but it is also a spy, which collects sensitive user data and sends them away. Apparently the Google, and then be treated differently with them. For example, you can offer advertising, which would you take or what he's doing? Finally, this is disgusting.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Gopher John on July 04, 2012, 05:54:02 PM
So why complain, if people doesn't look and read carefully ::) 
Why should we have to?

That's a valid point.  Google Chrome install should be opt-in, not opt-out.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: scrumdown on July 04, 2012, 05:59:04 PM
So why complain, if people doesn't look and read carefully ::) 
Why should we have to?

Why indeed ?

One can spend a lifetime gaining a good reputation and respect from others ... but lose it all in one day.

Put another way ..... An anti-virus program is only as good as its latest upgrade.  ::)

scrumdown
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Tetsuo on July 04, 2012, 08:09:36 PM


But as it was written in previous message, if people take care about each step of Avast install impossible to have Chrome installed himself.


Have you read my previous post? I guess not.  Don't blame the users, please:

http://forum.avast.com/index.php?topic=100608.msg804411#msg804411

Edit: link


Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: dobri on July 04, 2012, 09:55:39 PM
I have just registered to complain about the outrageous behavior of Avast force-installing Google Chrome.

I have been a long time user of Avast and I have installed it on many PCs of friends and relatives and I start to regret that.

The system: Windows 7 64-bit, Avast 7 plus Comodo Firewall latest version (only Firewall) plus Windows Defender.

Long story short: upon reboot after update notification I get the "Welcome to Avast 7" screen with the two opt-out check-boxes for just a second - you can barely react to see it, let alone read or click anything . This window just closes - I don't even move the mouse.

This happened for the first time a month or so ago, since then I have experienced updates after which the window stays and I can clear the two check-boxes and updates like the one today where the window just closes. I haven't changed any software and I can't understand what causes this behavior of Avast.

I am fed up with cleaning the Google crap that installs itself as a scheduled task, as a Firefox addon and who knows where else in the Windows registry.

If Avast/Google combo is increasingly behaving like malware - the same thing Avast is supposed to protect me from.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Ronin_2 on July 04, 2012, 10:08:35 PM
fil & chiliconcarnage,

I'd like to understand the problem you're describing.

A few question:
1. Did you get the screen that keloo05 posted above? (it is supposed to be displayed after you reboot the system after applying the avast product update)
2. If you did get it, did you uncheck the boxes prior to clicking the Finish button?

Thanks
Vlk

Just letting you know.  I received the automatic upgrade today and after a reboot I did see the dialog box appear with the options to uncheck the installation of of Chrome.  Unfortunately the dialog disappeared in about 1 and a half seconds and the upgrade started installing itself automatically.  I did not have enough time to deselect the optional install.  It was no big deal to uninstall Chrome after the update was finished, but you should examine the behavior of the opt out dialog which appeared and closed way too fast.  (Windows 7 Pro 64 bit)
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: igor on July 04, 2012, 10:13:32 PM
Well, the dialog is certainly not supposed to close itself automatically... is it possible that you were typing something, and as the dialog popped up, you actually closed it because you pressed a key right at that moment?
I'm just asking because there is no auto-close code there...
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: polonus on July 04, 2012, 10:32:49 PM
Hi Ronin_2,

Think that part of the message has been understood with all these reactions here. Google Chrome is and should be an optional install (opt-in).

I think the reason for giving users the option to the Google Chrome install was a valid security issue, read: http://www.straightsectalk.com/?p=47
(putting an end to silent malcode drive-by-downloads by silently updating all browser plug-ins that could be abused).
link article author is Dr. Kevin Borders - Recent Graduate of the University of Michigan - Department of Electrical Engineering and Computer Science

Why IE has not protected users in that way, is beyond me. Great numbers of common users have old java versions, not the latest Adobe software etc.
and are vulnerable to these forms of infestations.
To check personally about the update status of your OS and 3rd party software check via: http://secunia.com/vulnerability_scanning/online/

Stay safe and secure,

polonus
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Uncle Scrooge on July 04, 2012, 10:34:53 PM
Yeah, it is really concerning that an antivirus developer tries to install pure spyware as Crome on the users pc's
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: polonus on July 04, 2012, 10:56:07 PM
Hi Uncle Scrooge,

When and where Google Chrome was detected as spyware?
You really think other browsers or search engines are not involved in data mining?

Avast never tries to install Chrome onto a user PC, it offers a optional download.
I think there are still a lot of users that do not know about Chrome and think the only way to go to the internet is via IE.
While in South America Google Chrome is the browser of choice,

polonus
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Epster on July 04, 2012, 10:59:23 PM
Same here... Turned on computer, got myself a drink and when i was back avast needed an update.. No sign of boxes you can check concerning google chrome and things.
When update was ready, chrome was installed and even set as default browser...

I just registered here only to complain about this. I'm very satisfied with avast, but this is UNACCEPTABLE!!!!

One more stunt like this and i quit using avast, together with all the 3d party computers i install.

Why did you put this in an update?
People already made their choice when installing avast, didn't they?
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Rompin Raider on July 04, 2012, 11:10:09 PM
Same here... Turned on computer, got myself a drink and when i was back avast needed an update.. No sign of boxes you can check concerning google chrome and things.
When update was ready, chrome was installed and even set as default browser...

I just registered here only to complain about this. I'm very satisfied with avast, but this is UNACCEPTABLE!!!!

One more stunt like this and i quit using avast, together with all the 3d party computers i install.

Why did you put this in an update?
People already made their choice when installing avast, didn't they?

Ask for your money back!
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: essexboy on July 04, 2012, 11:15:15 PM
IN that case you need to be really carefull, there are quite a few free programmes out there bundling the AVG search bar with no real way of knowing it is being installed.  With Chrome using add/remove it is gone... With the AVG bar I had to do a deep search to remove it all from my system.. And I am very carefull when I install software on my computer

An example of what the AVG bar does

Hijacks the Home page deep in the registry
Disables all other search engines that may be set up
Sets to auto start
Run an auto update service
Attaches to all browsers

Now that is a nightmare
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Uncle Scrooge on July 04, 2012, 11:32:14 PM
People will delete software which is sneaked into their pc. I doubt anyone will even try it before deleting it. Google , Ask toolbar and the other companies that uses this methode get a very bad reputation.
I don't expect Avast to be a part of this poor quality marketing, and for once I hope that they have made a bug in the installer.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: z8000783 on July 05, 2012, 12:20:01 AM
Same here... Turned on computer, got myself a drink and when i was back avast needed an update.. No sign of boxes you can check concerning google chrome and things.
When update was ready, chrome was installed and even set as default browser...

I just registered here only to complain about this. I'm very satisfied with avast, but this is UNACCEPTABLE!!!!

One more stunt like this and i quit using avast, together with all the 3d party computers i install.

Why did you put this in an update?
People already made their choice when installing avast, didn't they?

Ask for your money back!
Whilst people may not have paid for this product they may think twice about upgrading.

An excellent organisation will treat everybody as if they were their best customer irrespective of whether they have paid for anything or not.

Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: bob3160 on July 05, 2012, 12:30:16 AM
People will delete software which is sneaked into their pc. I doubt anyone will even try it before deleting it. Google , Ask toolbar and the other companies that uses this methode get a very bad reputation.
I don't expect Avast to be a part of this poor quality marketing, and for once I hope that they have made a bug in the installer.
avast! offers you an easy way to install a quality browser. Google's Chrome browser.  There is the option to not accept this offer.
If you don't monitor your installations by choosing the default installation method, then anytime you install something on your computer, you'll probably wind up with a surprise.
Google's Chrome is easy to remove some of the other surprises you wind up with by not using the custome instalation method are not.
Offering something good and free isn't poor marketing. Offering something with out the ability to bypass it's instalation would be.
 
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Ronin_2 on July 05, 2012, 12:58:21 AM
Well, the dialog is certainly not supposed to close itself automatically... is it possible that you were typing something, and as the dialog popped up, you actually closed it because you pressed a key right at that moment?
I'm just asking because there is no auto-close code there...

First, just so everyone understands, I am not complaining about companies including extra software during installation.  I understand why they do that, and as long as there is an option to decline the installation, I have no problem with it.  During the last update, which was preformed automatically through the Avast software updater, I never noticed any dialog pop up and I had Chrome installed when it was finished with the upgrade.  No big deal as I could easily change FireFox back to default browser and uninstall Chrome, although I would have preferred an opt out option.  This time I payed close attention in case I missed something before.  Avast updated and asked to reboot the system.  After rebooting the system, I saw a dialog pop up with the opt out options.  I did not have time to press anything nor did I have a chance to touch the mouse or keyboard, as the dialog box disappeared in approximately 1 1/2 seconds and a new dialog appeared stating that the software was being upgraded and that it would take a while.  I again uninstalled Chrome and reset FireFox as my default browser.  It is a minor inconvenience, but I am not complaining.  I appreciate the effort and continued development with the software.  I am simply stating what I experienced on my system.  The only other problem I have noticed is the Outlook 2007 plugin crash message.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Kitty Surfer on July 05, 2012, 05:22:46 AM
I just want to add to this complaint. Now before you say anything, I know about installing software, opt-in extras and things like that. I've been setting up computers for years. I don't have a problem with Chrome as a browser, but my preferance is Firefox, which is the browser that is installed on my laptop.

The problem was for me, that Chrome was still installed when the "X" or cancel button was pressed. See, my brother uses my laptop from time to time, and he has been instructed to always click either cancel or exit out of the install process when some thing comes up. This way he leaves any of these updates for me to handle so that I can read the tick-boxes and see what goes on.

So lo-and-behold, this update appeared yesterday. He cancelled as he usually does, but it still installed Chrome. I uninstalled it. Same thing happened today. So I tested it by restarting and doing the process myself. I pressed the "X" and yep, Chrome installed. Yes, he had left the check-boxes ticked, but generally when you cancel some thing you don't need to untick stuff as you aren't actually installing anything.
 
THIS in my opinion is bad installation procedure. I'm sure I'm not the only one who has family members who have been instructed not to install stuff (and they actually do the right thing). If the X is pressed to cancel, then allow it to cancel the update procedure, don't continue on with the installation at all. If the update procedure can't be cancelled, then don't provide the option to do so ... and definately don't install a browser someone doesn't use if you think you are cancelling.

Yes, the tick-boxes were there ... which if I had seen the screen before him, then I would have un-ticked as I usually do. But to make Chrome install when someone thinks they are cancelling ... that is the problem IMO.

I'm just glad it only was Chrome which is I know is a reputable browser and easy to uninstall. If it were one of those god-awful browser toolbars, I might have been thinking of changing Virus protection software.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: brecky on July 05, 2012, 07:54:28 AM
I too got tricked into an Avast UPGRADE that I didn't request + the addition of Chrome that I expressly rejected on the 'update'.  Then Chrome made itself my default browser & even tho I deleted it, I suspect that won't be the ned of it.  I really don't appreciate software companies adding other programs by default - it's dirty pool & I will likely drop Avast for another AV program ;o( :-\
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: stuartm on July 05, 2012, 09:26:25 AM
The most insidious part of this debacle is that clearly the uncheck box on the reboot screen - if it works - is intentionally placed so that it is easily missed.

And to those of you who have said "just go to control panel & remove programs" have obviously never uninstalled Chrome because if you had you will find the most irritating example of "malware"  by google i.e. the outlook html links breakage which has just taken me 1 hr to fix with registry hacks because even the "reinstall Chrome/ set default browser back to IE/ Remove Chrome" route just doesnt work.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: vsub on July 05, 2012, 09:31:09 AM
I just updated to the newest version of Avast Home by using the Maintenance=>Update=>Update Program.
After the restart a window appear telling me what's new and two options,to install Chrome and to make it my default browser.
I turn off both options(because I don't want chrome)and click on the finish button.
Tried after that few things while restarting the PC 4 times but chrome didn't get installed(I made a precaution to block the installation but nothing get downloaded(the chrome installer)or tried to be installed without my approval)
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: user_1000 on July 05, 2012, 09:39:14 AM
How much Google is paying to Avast company for a every succeed Avast install with Google Chrome included?
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Béňa on July 05, 2012, 10:11:58 AM
user_1000: I am curious too. I had asked, but it never replied to me.

Google chrome is spyware, but normally no antivirus and antispyware such as spyware do not detect. Google Chrome is spyware, because it sends sensitive personal data. It is not yet known that would be a different internet browser doing this. And when it wrote about on Wikipedia, it will not be a lie.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: RejZoR on July 05, 2012, 10:31:52 AM
Some of you clearly don't understand the definition of word spyware. Ever though that if Google was really harvesting all this data, don't you think someone would have noticed it? It's not like ppl are dumb and can't reverse engineered or capture data being transmitted.
Generic statistical data is not personal information and that is what Google is doing.

Chrome is not spyware even by far and i wouldn't even be able to classify it as adware either. It's a program. If you don't like it, don't use it. If it happens that app installs through 3rd party, you can easily remove it regardless. I don't recall any spyware being so generous.
Get your facts straight first and then scare users who might take your post seriously...
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Epster on July 05, 2012, 11:13:51 AM


Ask for your money back!
[/quote]

Anything usefull to add?

And btw, i didn't restart my computer but today i turned on the thing.
And there was the popup where i could uncheck the chrome installation.
Weird.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: SafeSurf on July 05, 2012, 11:20:11 AM
@ Epster (and others in this thread),

Did you originally do a regular (default) install of Avast or a Custom install?

When you did your original install, did you uncheck the Chrome install box, which is automatically checked by default?  You need to carefully read what you are installing no matter what software it is. 

If you upgrade, these same installation features will follow along with it.  So if you do not want Chrome installed ever, you can either uninstall it now, or....uninstall Avast and do a clean CUSTOM install and uncheck install Chrome...and read what you are installing before you click anything.  Remember to reboot after the install.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: d321 on July 05, 2012, 04:32:00 PM
I am Avast Free user from many years. And my original installation is definitely without Chrome.

I suppose Google pay to you to promote their browser. I do not want it. Who wants it may simply download it from Google.

So, stop pushing this junkie software to me, please!  >:(
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: bob3160 on July 05, 2012, 04:46:32 PM
I am Avast Free user from many years. And my original installation is definitely without Chrome.

I suppose Google pay to you to promote their browser. I do not want it. Who wants it may simply download it from Google.

So, stop pushing this junkie software to me, please!  >:(
Simply decline (uncheck the boxes) the request to install it and continue to enjoy avast! Free.  :)
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: philip brampton on July 05, 2012, 04:51:06 PM
This might be of guidance.

Just letting you know.  I received the automatic upgrade today and after a reboot I did see the dialog box appear with the options to uncheck the installation of Chrome.  Unfortunately the dialog disappeared in about 1 and a half seconds and the upgrade started installing itself automatically.  I did not have enough time to deselect the optional install.   
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: pascal1947 on July 05, 2012, 05:18:02 PM
It is not limited to Avast install.  Every single day, I get prompted by Avast on first boot to install Chrome.  I don't need that hassle.  One of these times, I might accidentally forget to uncheck the install boxes and Avast will go ahead and install.

Is there a way to get Avast to just SHUT UP instead of badgering me each day?
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: bob3160 on July 05, 2012, 05:27:01 PM
It is not limited to Avast install.  Every single day, I get prompted by Avast on first boot to install Chrome.  I don't need that hassle.  One of these times, I might accidentally forget to uncheck the install boxes and Avast will go ahead and install.

Is there a way to get Avast to just SHUT UP instead of badgering me each day?
See if this takes care of your problem:
http://forum.avast.com/index.php?topic=100729.msg805180#msg805180 (http://forum.avast.com/index.php?topic=100729.msg805180#msg805180)
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: polonus on July 05, 2012, 05:32:29 PM
Hi bob3160,

But one things has to be clear from the onset: "Avast doesn’t install Chrome without user permission!".
Best is to go to custom install method, actually that is best for any program you intall,

polonus
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Tetsuo on July 05, 2012, 06:05:19 PM
Hello, I have a (silly?) question for the devs.

Both the issue with the dialogue box disappearing in about two seconds and the other issue where the dialogue box is slightly different (it's just the same except there are no check boxes for Chrome.) as described here:  http://forum.avast.com/index.php?topic=100608.msg804411#msg804411

could they be somehow related to those registry keys:


[HKEY_LOCAL_MACHINE\SOFTWARE\Google\No Chrome Offer Until]
"AVAST Software"=dword:0133054d


Thanks in advance
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: mbailey on July 05, 2012, 06:09:08 PM
Yesterday morning I turned my computer on and then went for breakfast. When I came back Chrome had magically appeared and installed while I was eating my breakfast! It wasn't there when I turned the computer off the night before.

I have been always very careful with Avast to untick the install Google Chrome box when installing/updating Avast, do I don't know how it happened.

I looked in the Windows control panel "programs and Features" and when searching by date, the latest 3 programs showing were "Google Chrome" and "Sony PC Companion" and "Avast! Free Antivirus" which had all been installed that morning while I was eating my breakfast.

It was easy to fix, to uninstall Chrome. and thankfully the Chrome uninstalled doesn't leave your system broken like it used to a few months back.

I can see Avast need to make some money with the tie up to Google Chrome. Personally I would prefer to pay for a cheaper product then they wouldn't need the advertising or promotional links.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: mbailey on July 05, 2012, 06:12:05 PM
Hello, I have a (silly?) question for the devs.

Both the issue with the dialogue box disappearing in about two seconds and the other issue where the dialogue box is slightly different (it's just the same except there are no check boxes for Chrome.) as described here:  http://forum.avast.com/index.php?topic=100608.msg804411#msg804411

could they be somehow related to those registry keys:


[HKEY_LOCAL_MACHINE\SOFTWARE\Google\No Chrome Offer Until]
"AVAST Software"=dword:0133054d


Thanks in advance

Interesting. I also have a

[HKEY_LOCAL_MACHINE\SOFTWARE\Google\No Chrome Offer Until]
"Skype Technologies S.A."=dword:13302f3 (20120307)

Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: philip brampton on July 05, 2012, 06:15:29 PM
Avast is a super product why in God's name do they ever want to get involved with that Chrome junk.
Please note Avast.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: essexboy on July 05, 2012, 06:16:07 PM
I have noticed that on my skype when I updated it, it offered Chrome

EDIT : Forgot to add that the first time it installed... should I bin my free skype ?
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: TrevEB on July 05, 2012, 06:30:35 PM
It's bad enough that we have to deal with Avast popping up every month with it's
"Hello! Avast here, look how super I am. I stopped this many viruses and I reviewed this many web sites.
Come see more. I am So Great."
Dear Avast!
The best antivirus is the one that shuts up and stays quiet until something bad is found.
Really, we, the PC users hate the fact that we have to install antivirus software in the first place.
What makes you think we really give a damn about how great you are.
I left AVG for the same reasons. Constantly in my face.
You are becoming like a car alarm constantly going off in a parking garage.
Eventually, I'm going to tear your wires out.
Now you have the gall to AUTOMATICALLY install software that you have gotten into bed with!
Oh, everyone does it.
Oh, if you don't want it, just un-check it!
OK, next time you go to the supermarket, I'm just going to randomly dump product in your shopping cart.
You don't want to buy the gefilte fish? That is OK, just remember to pull it out of your cart before checkout.
Otherwise, it will come home with you and you'll have to take it back, and get a refund.
It's really not that hard.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: CraigB on July 05, 2012, 06:44:44 PM
It's bad enough that we have to deal with Avast popping up every month with it's
"Hello! Avast here, look how super I am. I stopped this many viruses and I reviewed this many web sites.
Come see more. I am So Great."
Dear Avast!
The best antivirus is the one that shuts up and stays quiet until something bad is found.
Really, we, the PC users hate the fact that we have to install antivirus software in the first place.
What makes you think we really give a damn about how great you are.
I left AVG for the same reasons. Constantly in my face.
You are becoming like a car alarm constantly going off in a parking garage.
Eventually, I'm going to tear your wires out.
Now you have the gall to AUTOMATICALLY install software that you have gotten into bed with!
Oh, everyone does it.
Oh, if you don't want it, just un-check it!
OK, next time you go to the supermarket, I'm just going to randomly dump product in your shopping cart.
You don't want to buy the gefilte fish? That is OK, just remember to pull it out of your cart before checkout.
Otherwise, it will come home with you and you'll have to take it back, and get a refund.
It's really not that hard.
If you dont want the monthly security reports or sounds then turn them off  ::)
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Lisandro on July 05, 2012, 09:00:52 PM
The best antivirus is the one that shuts up and stays quiet until something bad is found.
Welcome to forums. You need to learn how to configure avast! before blaming it ;)

You are becoming like a car alarm constantly going off in a parking garage.
You can use Silent Mode.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: pwllgloyw on July 05, 2012, 09:30:15 PM
I am not usually active in forums, preferring to just get on with my job.

I just switched on my computer and when I can back to it, it was looping on the avast update. Subsequent investigation showed that as I have disabled the Google update services, Google update and hence avast update were sitting on their hands waiting. When cleared Chrome was installed!

Like many others who have posted here I am totally unhappy about any software being installed on my system without a request, and to then change a system setting to make it the default browser is totally unacceptable.

To make matters worse, as far as I can see, the only responses from avast staff (with 1 exception - asking for information) are to tell the users they they have failed to do something. I would have expected some form of comment from avast management by now.

I feel that the whole situation shows that the avast staff and management are arrogant and do not care about their users!

 >:(
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: dobri on July 05, 2012, 09:39:41 PM
Why do you turn this into a discussion of the pros and cons of Google Chrome and other browsers ?

The problem is Avast has an option that allows you to turn off the installation of Chrome that does not work correctly all the time and for all users - I think we agree on that based on all the reports from different users, including mine a few pages back.

I like Avast. I don't like Chrome.
Avast has an opt-out option. Avast sometimes does not allow me to use this option.

The question  - will the Avast team finally recognize this problem and rectify it ? Discussing the "greatness"of Chrome instead is not a solution for me.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: philip brampton on July 05, 2012, 09:44:29 PM
"I feel that the whole situation shows that the avast staff and management are arrogant and do not care about their users!"


It's beginning to look like that
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: bob3160 on July 05, 2012, 09:47:49 PM

I feel that the whole situation shows that the avast staff and management are arrogant and do not care about their users!

 >:(
Boy are you totally incorrect in your assumptions.
How much are you paying for the protection that avast! is providing ???
Oh, it's FREE. WOW.
Do the people who offer this great product to you for free deserve to earn a living ???
Since you (and I) use the free version, we certainly aren't helping in generating any funds for Avast.
Remember, you have a choice to uncheck the box to install Chrome.
You're the one that makes the final decision not Avast.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: philip brampton on July 05, 2012, 09:57:01 PM
"Remember, you have a choice to uncheck the box to install Chrome."
Try reading about the subject and you will realize in this particular instance you are not given the opportunity to untick the Chrome box.
Please read this.
Thank you.

"Just letting you know.  I received the automatic upgrade today and after a reboot I did see the dialog box appear with the options to uncheck the installation of Chrome.  Unfortunately the dialog disappeared in about 1 and a half seconds and the upgrade started installing itself automatically.  I did not have enough time to deselect the optional install."   
 
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: pwllgloyw on July 05, 2012, 10:09:34 PM


Remember, you have a choice to uncheck the box to install Chrome.
You're the one that makes the final decision not Avast.

I did NOT have a choice! I switched on the PC, went away and when I came back it had all happened.

I have now set the update setting to Manual Update, which I know is a pain, but I do not want the same thing to happen again!
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Epster on July 05, 2012, 10:18:55 PM
@ safesurf.

I did a custom install as usual. without chrome.... That went fine... It was all in the update.

This morning i turned on computer and the popup appeared. (didn't restart after update yesterday). unchecked everything and closed it.
Now i'm back from work.. turned on computer and popup appeared that the update was in final state.I only had to press END.
But i saw chrome was installed again !!!!!
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: philip brampton on July 05, 2012, 10:19:22 PM
The way around this problem,as suggested in the post before this,is not to update from the UI but to remove the old version and install the new version.
That way you can untick the required boxes at your leisure and continue with the instillation and not have Chrome at the end
That is the way i did it after trying three times to update from the UI.
Regards
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: newview on July 05, 2012, 10:35:42 PM
I lost a huge amount of respect for Avast today with their drive-by install of Google Chrome. I never saw ANYTHING at all about a Chrome install. All I did was restart my computer due to upgrading WinZip to v16.5 and BOOM ... a goddamn thank you from Avast for upgrading and a new Google Chrome icon on my desktop.

Avast ... you can kiss my ass.

 >:(
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: vsub on July 05, 2012, 10:44:15 PM
I'm just wondering how this actually works...what I must do to make avast install Chrome without asking me.

I updated from 1426 to 1456 from the gui(Update Program button)and till(more than 10 hours later)now I restarted the PC at least 5 times but not a single even attempt from avast to try to download\install chrome.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Arnold72 on July 05, 2012, 10:44:47 PM
I lost a huge amount of respect for Avast today with their drive-by install of Google Chrome. I never saw ANYTHING at all about a Chrome install. All I did was restart my computer due to upgrading WinZip to v16.5 and BOOM ... a goddamn thank you from Avast for upgrading and a new Google Chrome icon on my desktop.

Avast ... you can kiss my ass.

 >:(
You are wrong.
Avast does not do a drive by install as you call it.
If you had bothered to stop and look at the install screen all you need to do is uncheck the install chrome browser.
Instead of whinging about avast you should learn to take time to view the install options. >:(
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: bob3160 on July 05, 2012, 10:46:55 PM
I lost a huge amount of respect for Avast today with their drive-by install of Google Chrome. I never saw ANYTHING at all about a Chrome install. All I did was restart my computer due to upgrading WinZip to v16.5 and BOOM ... a goddamn thank you from Avast for upgrading and a new Google Chrome icon on my desktop.

Avast ... you can kiss my ass.

 >:(
I'm sometimes totally amazed. You're complaining and cursing at Avast for offering the Chrome browser and in the same breath
mention installing WinZip:
(http://my.jetscreenshot.com/2701/m_20120705-lrvs-38kb.jpg) (http://my.jetscreenshot.com/2701/20120705-lrvs-38kb)
I didn't see you mention anything about their additional installs ???

Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: newview on July 05, 2012, 10:55:02 PM
I lost a huge amount of respect for Avast today with their drive-by install of Google Chrome. I never saw ANYTHING at all about a Chrome install. All I did was restart my computer due to upgrading WinZip to v16.5 and BOOM ... a goddamn thank you from Avast for upgrading and a new Google Chrome icon on my desktop.

Avast ... you can kiss my ass.

 >:(
You are wrong.
Avast does not do a drive by install as you call it.
If you had bothered to stop and look at the install screen all you need to do is uncheck the install chrome browser.
Instead of whinging about avast you should learn to take time to view the install options. >:(

I beg to differ ... you are the one who is wrong. And you should take the time to review the OTHER posts in this thread indicating the same damn exact thing happening to MANY users.

READ MY LIPS.

I NEVER saw an update screen at all ... there was NO install screen ... nothing ... in any way, shape or form ... I RESTARTED my computer for another reason and there was a THANK YOU from Avast thanking me for upgrading and also a brand new Google Chrome install ... WITHOUT MY GODDAMN PERMISSION.

It's a damn drive-by install AFAIC.

Is THIS how the "avast! Emergency Update" in task schedular is gonna work?
If so, I'll scrap Avast right now.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: newview on July 05, 2012, 10:58:13 PM
I lost a huge amount of respect for Avast today with their drive-by install of Google Chrome. I never saw ANYTHING at all about a Chrome install. All I did was restart my computer due to upgrading WinZip to v16.5 and BOOM ... a goddamn thank you from Avast for upgrading and a new Google Chrome icon on my desktop.

Avast ... you can kiss my ass.

 >:(
I'm sometimes totally amazed. You're complaining and cursing at Avast for offering the Chrome browser and in the same breath
mention installing WinZip:
(http://my.jetscreenshot.com/2701/m_20120705-lrvs-38kb.jpg) (http://my.jetscreenshot.com/2701/20120705-lrvs-38kb)
I didn't see you mention anything about their additional installs ???


That has NOTHING to do with Avast's drive-by install of Google Chrome ... it's just a piss-poor attempt to shift the focus from Avast's faux-pas.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: essexboy on July 05, 2012, 10:59:52 PM
Goodbye.. If you would calm down instead of driving yourself into a rage.... You would find that Chrome is easy to uninstall if you do not want it... No fancy tools needed.  I cannot say the same for the AVG toolbar from winzip 
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Arnold72 on July 05, 2012, 11:01:44 PM
well when i updated avast i got no chrome icon appearing on the desktop.
I think your just complaining for the sake of it.
All you need to do is uninstall chrome if thats the case.
Why make such a song and dance about it. >:(
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: newview on July 05, 2012, 11:06:10 PM
Goodbye.. If you would calm down instead of driving yourself into a rage.... You would find that Chrome is easy to uninstall if you do not want it... No fancy tools needed.  I cannot say the same for the AVG toolbar from winzip 
The AVG toolbar is NOT the point ... I pharking KNEW what I was getting with that, and immediately removed it.
The ease of uninstalling Google Chrome is ALSO not the point.

The point is the arrogance of Avast installing software on MY computer, and apparently many others, WITHOUT PERMISSION.
And it is fast becoming the point that apparently Avast thinks it's "ok".
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: bob3160 on July 05, 2012, 11:34:44 PM
Quote
it's just a piss-poor attempt to shift the focus from Avast's faux-pas.
It's not but it does prove that some people aren't happy unless they have something to complain about.
You seem to forget that I'm also an avast! Free user. I also updated my program when it was due for an update.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Epster on July 05, 2012, 11:48:55 PM
Quote
it's just a piss-poor attempt to shift the focus from Avast's faux-pas.
It's not but it does prove that some people aren't happy unless they have something to complain about.
You seem to forget that I'm also an avast! Free user. I also updated my program when it was due for an update.

And is dat your complaint?
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: !Donovan on July 06, 2012, 01:08:06 AM
I've read every reply in this topic. Many of the replies are just to show shame on an antivirus they have used and trusted for years. This should sum things up for pwllgloyw, and everyone else who had this issue.
Like many others who have posted here I am totally unhappy about any software being installed on my system without a request, and to then change a system setting to make it the default browser is totally unacceptable.

To make matters worse, as far as I can see, the only responses from avast staff (with 1 exception - asking for information) are to tell the users they they have failed to do something. I would have expected some form of comment from avast management by now.

----------------------------------------------------------------

Avast! a.s has (yes there is an alert) a display window that prompts the user before and after reboot prior to the install that the user has the option to install Google Chrome. They also show a big picture of the 3rd party at hand, so to speak. This provides:

----------------------------------------------------------------

The avast! team tries to help, yet you still torment and mock them?
A few question:
1. Did you get the screen that keloo05 posted above? (it is supposed to be displayed after you reboot the system after applying the avast product update)
2. If you did get it, did you uncheck the boxes prior to clicking the Finish button?

Well, the dialog is certainly not supposed to close itself automatically... is it possible that you were typing something, and as the dialog popped up, you actually closed it because you pressed a key right at that moment?
I'm just asking because there is no auto-close code there...

----------------------------------------------------------------

Before Reboot:
(http://i795.photobucket.com/albums/yy238/Donovansrb10/avast-7-download-screen.png)

After Reboot:
(http://i795.photobucket.com/albums/yy238/Donovansrb10/Avast-7-download-screen-after-reboot.png)

----------------------------------------------------------------

Two alerts. Do you see many installers that offer you two alerts? More so, provide a detailed picture of what you are getting?

Grow up, I am tired of your childish cries. And not just you, all the others that complain and bash the company they've been loving for years just because of a simple mistake they made. Accept that you downloaded an extra few mb (yes, google chrome is very lightweight), and remove it if it pleases you. Google Chrome is a very good modern-day browser. It's not spyware. It's not adware. It's not malware period. Seriously, all of those who have contributed negatively to this thread are considered trolls. The Avast! team tries to help, avast! users try to help, even a trained and qualified malware removal expert tries to help, but NO, you can't accept help. You want the Google Chrome removed, just because you weren't careful with the installation. Well, avast! needs its money too. And to continue the support of the free version, don't you think it needs a little extra cash? Seriously, think people. Its not easy paying for a team while providing the software that they produce free.

The problem is Avast has an option that allows you to turn off the installation of Chrome that does not work correctly all the time and for all users - I think we agree on that based on all the reports from different users, including mine a few pages back.
How can avast! fix the issue when all the feedback they're getting is "avast! did this" and "avast! did that"? They need important information, not your rage of avast! because of one potential flaw in the program. There is a high possibility that you were the cause of the 'flaw' in the first place.

May this be of some use to you,
~!Donovan
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: tbint on July 06, 2012, 03:01:34 AM
Those screens were not presented back in February ( http://forum.avast.com/index.php?topic=94175.msg749777#msg749777 ). Don't try and say there is something wrong with my pc. There was a bug with the installer when allowing the program update from v6 to 7.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: newview on July 06, 2012, 03:33:20 AM
Those screens were not presented back in February ( http://forum.avast.com/index.php?topic=94175.msg749777#msg749777 ). Don't try and say there is something wrong with my pc. There was a bug with the installer when allowing the program update from v6 to 7.
They weren't present today either ... there was NO warning at all.
But I'm certain there will be plenty of fanboyz insisting that it was something I did that was wrong.

I will now be actively looking for a replacement for Avast ... I see where they are heading now.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: thunda1216 on July 06, 2012, 06:02:21 AM
Dear moderators:  the point is, yes we are given the choice to opt out of the installation.  Why the hell should we be forced to do this *every freaking time* we start up our system?
Also, if you uncheck the "install chrome" box first, the screen disappears.  However the "make chrome default browser" box remains checked.  Chrome is then installed and becomes the default browser!  The only work around I have found is to uncheck the "default browser" box first.  Then the screen remains and you can uncheck the "install chrome" box.  Chrome will not be installed this way.  But I have to do it again every time I start my computer.  VERY annoying.

We users appreciate a fine product provided to us for free, and I really don't mind a little advertising, but come on...every startup the same thing?  If I opt out the first time, that ought to be enough.  Good Grief!
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: GEGEPING on July 06, 2012, 06:32:35 AM
Hi ^^

I can confirm what !Donovan said  :D

I saw the first box to the beginning of installation, i carefully unchecked both and reboot after ;)

And after reboot the second one appear and unchecked once again both case too and never chrome installed 8)

I say this cause i installed new full version on old laptop XP PRO SP2 and Eeepc XP PRO SP3 ;D

So just before installing in both computer, i did a clean install with avast soft on XP safe mode, reboot, Ccleaner and installed Avast as i mentioned upper

So either people doesn't care fast to the box which can disappear quickly to the beginning and end of installing, with a full installation after an avast cleaner in Xp safe mode.

Solution, clean Chrome and that ok, no???

For people who made an update directly by avast software installed on his computer and really didn't see beginning box and ending box finished installation so maybe there's a problem :o

But it's not a reason to complain so hardly and badly against Avast Team,

Most of everybody use the Free version and if there's something forgotten by avast team with problem chrome installation simply perform a clean software with ccleaner in xp same mode and reboot that ok after ;)

And surely for next program update by avast software installed or full installation Avast Team will correct this ;D

Peace,

Have a good day and week-end too  ;)
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: d321 on July 06, 2012, 10:08:05 AM
I tried to block access to Chrome website from Avast functions. And guess what. It doesn't work. Avast refuses to block this website. You can block all google.com but Chrome site is still available. What a great protection indeed! ;D
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: HarriBelli on July 06, 2012, 10:22:30 AM
Google Chrome the data-collector and their duty of making money.
and exact this is the reason I'll remove avast from all our computers and I'll also post this fact for my friends on social networks
Bad idea avast!
Greetz from Berlin
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Epster on July 06, 2012, 11:00:38 AM
Hey Donovan. great you had those popups in time.... I didn't.. now shut up and go irritate other people
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: igor on July 06, 2012, 11:10:24 AM
I tried to block access to Chrome website from Avast functions. And guess what. It doesn't work. Avast refuses to block this website. You can block all google.com but Chrome site is still available. What a great protection indeed! ;D

The blocker doesn't care about the browser, so yes, you can block whatever you want.

How exactly did you "try to block access", what/where exactly did you enter?
Is it possible that Chrome had that page already in cache maybe, i.e. it didn't actually download anything?
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Mr Happymoose on July 06, 2012, 12:25:26 PM
Ok folks. I have registered with the forum today purely to comment on this topic.

Let me just make a few things clear first, I have been both trusting and using Avast! for years and have recommended others to use it as well, I am an experienced computer user in my 40's and I know about tick boxes and I know to look for them during an install procedure.

For the last couple of weeks both my laptop (Compaq, Windows 7) and my partners laptop (Compaq, Vista) have been showing the infamous 'Complete Update' popup on startup. This is the popup that has the tick box to allow you to opt out of installing chrome which we have had to do every time we boot up the laptops.

Today I googled for the forum to try and find out what the issue was and have come across a large number of threads complaining about this and the forced install of chrome which made me very concerned.

I found a thread that seemed to say finishing the install manually fixed the problem so that is what I did.

I opened up Avast! and manually updated it. AT NO POINT WHATSOEVER was I asked if I wanted chrome installed. I was asked to restart the computer and was hopeful that this had cured the problem. Let me just reiterate that point, at no point during the install or restart procedure was there ANY option to opt out of having chrome installed or even a notification that it would be installed. Not even a popup that disappeared to quickly for me to untick the box.

Imagine my dismay on re-starting the laptop to find that not only was chrome installed, but it was now my default browser!!!

Now, you can argue all you want that all I have to do is uninstall it, but that is not the point. Not only was software installed on my laptop without even asking permission, but changes were made to my system that I neither wanted made or was even asked permission and I'm sorry, but this is disgusting treatment from a software supplier that I used to trust. This seems to have been an issue for some time now and yet Avast! seems to have done nothing at all about fixing it if indeed, as has been claimed, it is a bug and not something done deliberately.

To say I am disappointed with Avast! is putting it mildly and right now I'm looking at other alternatives for both my laptop and my partner's laptop.

Sorry Avast!, but you have dealt with this very, very poorly indeed.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: vsub on July 06, 2012, 12:57:08 PM
I don't plan to read the whole thread but I want to know something.

Does anyone have this problem on XP or this is Vista\Win 7 problem only.
And from what version to the newest did they update...from 1426 or 1451 to 1456
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: jwa on July 06, 2012, 02:26:15 PM
I have been using Avast for a long time and would just like to comment on what is happening in this thread. It makes me sad that all this animosity is not necessary.

To me at least it is obvious that Avast is not intentionally installing Google Chrome without the users intent.

It is also clear that in some cases this is happening. (all these people are not making this up).  For many others it is not, and is working as intended.

Continuing to ignore what people are reporting and stating the opposite after a while begins to become insulting.

I have observed over the years that when there is a problem with the program the developers try to duplicate it so that they can  fix it. They usually don't comment on it much until they have a solution. Some people may interpret this as though they are ignoring the problem. It seems in this instance they are having trouble duplicating it. At least that is what we heard initially.

I think some of problem is that some of the developers have come onto the forum and addressed other comments made in this thread  (and the similar ones on this topic) but seem to be silent about what  the current state of this situation is. More communication on that regard from Avast would be helpful in diffusing these type of situations, and not talking past each  other wouldn't hurt either.



Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: vsub on July 06, 2012, 02:45:50 PM
Continuing to ignore what people are reporting and stating the opposite after a while begins to become insulting.

I don't think they are ignoring the problem but what do you expect,most of the post here are just complaints.If the avast team can't  reproduce the problem how do you think they can find what's wrong.
Almost no one is trying to help by giving detailed info.

I'm also trying to reproduce the problem and asked couple of times for info but everyone is ignoring my posts and continue to complain.

Basically everyone are saying the same thing("I updated avast and after restart Google Chrome was installed without asking")but in a different way
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: AtlBo on July 06, 2012, 02:57:54 PM
Seriously dude, just uninstall Chrome. You're saying like it installed the toughest rootkit that cannot possible be removed. It's just a Chrome browser. Use Programs and Features option and remove it. It takes around 3 seconds of work... Sure it's annoying but ppl make way too much fuss around unimportant things... ::)

I agree.  This seems to have been unintentional if it was Avast's error.  Uninstall Chrome and move on...  : )

A few problems with version 7, but let's face it...A/V is becoming more complicated every day.  The Avast team have done an amazing job creating a FREE service that is really a legit service.  That's unbelievable if you stop and think about what they're doing for us.  Even if I were paying for the upgrade, I would still say to myself, "take it easy and bear with the problems."  Just a real testament to how much the Avast team has done for people...

Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Mr Happymoose on July 06, 2012, 04:09:09 PM
Seriously dude, just uninstall Chrome. You're saying like it installed the toughest rootkit that cannot possible be removed. It's just a Chrome browser. Use Programs and Features option and remove it. It takes around 3 seconds of work... Sure it's annoying but ppl make way too much fuss around unimportant things... ::)

I agree.  This seems to have been unintentional if it was Avast's error.  Uninstall Chrome and move on...  : )

A few problems with version 7, but let's face it...A/V is becoming more complicated every day.  The Avast team have done an amazing job creating a FREE service that is really a legit service.  That's unbelievable if you stop and think about what they're doing for us.  Even if I were paying for the upgrade, I would still say to myself, "take it easy and bear with the problems."  Just a real testament to how much the Avast team has done for people...

Does that then mean that you are happy for complete strangers to make totally unannounced changes to your PC?

I'll just repeat what I said before, you can argue all you want that all I have to do is uninstall chrome, but that is not the point. Not only was software installed on my laptop without even asking permission, but changes were made to my system that I neither wanted made or was even asked permission and I'm sorry, but this is disgusting treatment from a software supplier that I used to trust. This seems to have been an issue for some time now and yet Avast! seems to have done nothing at all about fixing it if indeed, as has been claimed, it is a bug and not something done deliberately.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: AtlBo on July 06, 2012, 04:29:51 PM
Does that then mean that you are happy for complete strangers to make totally unannounced changes to your PC?

I'll just repeat what I said before, you can argue all you want that all I have to do is uninstall chrome, but that is not the point. Not only was software installed on my laptop without even asking permission, but changes were made to my system that I neither wanted made or was even asked permission and I'm sorry, but this is disgusting treatment from a software supplier that I used to trust. This seems to have been an issue for some time now and yet Avast! seems to have done nothing at all about fixing it if indeed, as has been claimed, it is a bug and not something done deliberately.

Can't say if I should be happy or not Mr "Happy"moose...it didn't happen on my machine.  Maybe you can explain why...

Update 1451 had some problems.  I know because I experienced them myself...serious problems.  One of the problems was that on start up or reboot an Avast menu would appear informing the user that an installation (that didn't even happen) was almost finished.  On that menu was the option to install Chrome or not to.  If Chrome wasn't placed on your system through this interface, then, based on my experience with Avast, I can say, I am certain it was a mistake in one of the updates that caused it to be there.

As for the problems of 1451, I was experiencing other problems than just the reboot Avast menu, including content disappearing from internet pages and text disappearing from menus and desktop icons.  Also, no programs would open and then ultimately a blue screen.  Quickly on the heels of 1451 comes update 1456 and what's the first improvement listed?  Fixed some blue screen errors.  Here's some information from another thread on 1451:

http://forum.avast.com/index.php?topic=100702.0

1456 fixes:
* Fixed some BSODs
* Fixed memory leak in aswMon2 driver
* Fixed problem with random opening of the SafeZone
* Fixed SSL connection issues with SMTP
* Fixed blocking of Internet access
* Fixed missing "Additional protection" tab
* Fixed crashes in Outlook

These fixes are serious for this update, and every one of them fixed a problem on my machine from 1451...and you know what...on reboot, no menu.

Even if I were paying for Avast, none of this would have phased me even a bit.  I've used the program for 2-3 years now, and it has performed flawlessly.  Additionally, the response to little problems since I have used the service has bordered on unbelievable...and I notice.  The last update was bad, but the problem appears at least to be fixed.  No point in being knee jerk about it...

Maybe you are just the kind of person that can't be satisfied with anything.  For me, this a free service, and I am grateful for the amazing response of the Avast team...
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: iroc9555 on July 06, 2012, 04:31:19 PM
Please read RejZor topic and try to answer the questions so that Avast! team can figure this out. Your complainings are duly noted, but ranting that Avast! tricked you, or that you will be looking for other AV do not help anyone.

Avast! team need to know What OS, what Avast!, What kind of installment was ran, and more. As said follow and answer RejZor's questions here:

http://forum.avast.com/index.php?topic=100770.0

Thank you.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: d321 on July 06, 2012, 04:54:00 PM
I use Avast free from more than 10 years. Until this Chrome scandal. I am amazed of arrogancy of Avast staff who continued to claim everything is OK and we, users are imbeciles who can't even check boxes. This is enough!

I uninstalled Avast. Forever.

Goodbye.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: tosna on July 06, 2012, 04:56:30 PM
I don't plan to read the whole thread but I want to know something.

Does anyone have this problem on XP or this is Vista\Win 7 problem only.
And from what version to the newest did they update...from 1426 or 1451 to 1456

I updated free 7.0.1426 to 7.0.1451 without any problem on my WinXP(sp3) machine, then a few days later updated 7.0.1451 to 7.0.1456 but with some issues as follows.

I have set up automatical update for the virus data files and for the program updates set up to advise when any update is available. Usually after finishing the automatical update of virus data files, avast! pop-up notice dialog appears with the latest file version nbr. But this time suddenly appeared the attached dialog(in Japanese) saying the update (without mentioning what update) is almost finishing and requesting to click [Finish] bottom, of course there was the optional box to install/or not Google Chrome. So naturally I unticked optional two boxes and clicked the finish bottom. I considered it was program update as I was informed in forum new modified version would be announced soon. But after finishing the update, I was not required to re-boot the machine, and found the program was not updated. So finally I updated the program from main page of avast!: Maintenance-> Update-> Update Program, and re-booted as usual.

Now three days later, it seems normal and no problems at all, for the moment.

Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: AtlBo on July 06, 2012, 05:10:59 PM
I use Avast free from more than 10 years. Until this Chrome scandal. I am amazed of arrogancy of Avast staff who continued to claim everything is OK and we, users are imbeciles who can't even check boxes. This is enough!

I uninstalled Avast. Forever.

Goodbye.

Short sighted response d321.  You should have thought it through.  It wasn't intentional that the menu appeared in the first place.  It's next to nothing to remove Chrome, and, believe me, the Avast team has been working it's tail off for you behind the scenes.  You should have thought it through before you made these remarks...
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: vsub on July 06, 2012, 06:09:08 PM
...

I think it would be better to remove avast using the uninstaller (http://www.avast.com/uninstall-utility) and install 1456 again.
I had couple of really annoying problems when I updated from 1426 to 1451 so I tried to downgrade by just installing 1426 over it but tons of problems with avast appeared after that.So I just removed completely 1451,installed 1426 and when 1456 was released,I just updated using the Update Program button.

I think 1451 was so broken that it could cause problem even if you update to 1456 by using the normal way.
So just try removing your current installation and install directly install 1456 and see if you have problems again.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: fil on July 07, 2012, 12:18:29 AM
fil & chiliconcarnage,

I'd like to understand the problem you're describing.

A few question:
1. Did you get the screen that keloo05 posted above? (it is supposed to be displayed after you reboot the system after applying the avast product update)
2. If you did get it, did you uncheck the boxes prior to clicking the Finish button?

Thanks
Vlk

Yes i had the screen and yes id de-selected the option.

avast was installed from about a week then one day it installed chrome with one update without asking anything
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: TrevEB on July 13, 2012, 09:19:39 AM
On one of my PC's I got the avast note about it's updating and would you like to install Chrome.

"Remember everyone, You can always opt out."

I said no, ok, fine, everything works fine.
Shut down, for the night, start up the next day.
Would you like to install Chrome?
No
Ok, fine, shut down restart.
Guess whos back?
Would you like to install Chrome.
OK, yes install Chrome. I give up.
OK, now you have Chrome. Enjoy.

Now you avast tech guys say, you don't like Chrome, just uninstall it.
So I uninstall it and go back to Firefox.
Turns out, Chrome uninstall does not fix various links that are made from Microsoft Outlook.
Say for example, you get an acrobat file in your email.
You click it, and a message pops up.
Your administrator has prevented this action.
No: Chrome took over, and now that its gone, it left a mess which has to be fixed.

So, no its not a simple uninstall.

Please stop attaching other programs to your program.
Please give more thought as to how your program behaves in default settings.
Avast has long been known to be the best at being low overhead, effective, and free.
You have crossed the line into annoying, invasive, distracting, and now mildly destructive.

I am so inclined to visit your office and glue a giant poster to your windows advertising Chrome.
Hey, you don't want my posters? just take them down. Don't complain, they are free.
You never asked for them? well if you had been around when I installed them you could have told me that.
Now I have to go and install some posters at Adobe, and Oracle.
You know, the companies that install McAfee Antivirus and the Ask Toolbar. Those guys are so nice with those free extra programs.

Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: GEGEPING on July 13, 2012, 10:34:49 AM
Hi  :)

Either there's bug on Avast system installation or people doesn't care about popup installation to uncheck what is need to uncheck.

I tried Full install of the latest version with a clean avast soft on Xp safe mode before and after:

- Old laptop P4 1,7ghz XPRO SP2 nothing to say full install no chrome around  ::)
- Old Eeepc 900 SSD drive Celeron 900 with XPRO SP3, ok no chrome appear :P
- Eeep 1015 Seagate 160go Intel Atom XP FAMILIALE SP2, no chrome inside...

As i noticed, on several sort of software a lot of propose to install tool bar or other navigator...

So the first think is to take care off any pop-up installation to avoid undesired installation  software >:(

After if there's bug inside installation program, Avast team must know how OS it makes this and what type of installation it was made.

Automatic, personal with several option---> Starting installation with full version after a clean avast soft in OS safe made?

Automatic by previous installed Avast version, manual on previous installed version???

Have a good day and week-end too  ;)

Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: DWordmaster on July 30, 2012, 09:06:33 PM
Just registered here to add my voice to the chorus... Luckily, no problem with Chrome-over-Chrome install screwups, just reinstalling WinXP on an old machine I maintain for my church, and then reinstalling the fine free virus protection I had been using on this machine for years. I set the Avast installer in motion and turned around to work on my iMac while the installer did its job. Imagine my surprise, when I turned around to find the virus protection program I USED TO TRUST completely, finishing up its installation of Google Chrome. If there had been an opt-out screen at some point, it went away without me ever seeing it. Not cool, especially for a company selling "trust". Funny thing is, I was planning on installing Chrome anyway, and if I HAD seen an opt-out screen, I wouldn't have opted out. But the simple fact that I was not asked before something was put on my system just totally changed my perception of Avast Software. Pretty stupid move, Avast people.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: Nimr on February 06, 2013, 02:03:40 PM
I said to my sister there is no way Avast installed Google Chrome for her. I was wrong and have now accedently installed it TWICE over three months. I dont know if I had the option to turn it down but either way it way really well hidden. So cheap, frustratiting and bad for all parties; Google, Avast and me.
Title: Re: Avast install Google Chrome - WITHOUT ANY AUTHORIZATION!!!
Post by: bob3160 on February 06, 2013, 08:15:18 PM
I said to my sister there is no way Avast installed Google Chrome for her. I was wrong and have now accedently installed it TWICE over three months. I dont know if I had the option to turn it down but either way it way really well hidden. So cheap, frustratiting and bad for all parties; Google, Avast and me.
I guess you used the default install instead of the custom install.