Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: crofty59 on December 10, 2005, 03:46:34 AM
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Using avast pro version 4.6739
Virus database 05550.0
Windows XP Home SP2 with all Microsoft updates
I am going to have to uninstall Avast and this is why.
I have to uninstall and reinstall avast
I keep losing Script blocker and uninstalling and reinstalling is the only thing that gets Script blocker working again.
And there has never been a answer as how to fix this, as i have posted this problem on more then one occasion.
But today is the last strraw
Avast will not except my License Key.
I place it in but it just sits there and does nothing.
My paid subscription is up to the 1 July 2006, but now it expires 17 DEC 2005.
So I will lose my "paid subscription for 6 months that i have paid for""
Can any one from Alwil comment on this.
So I will download the free version of Avast for now, and will look around for another antivirus software. Any suggestions?
Cheers >:(
PS I am now using Avast free and scrip trap for script viruses as well as Microsoft antispyware.
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Did you try repairing the installation while connected to the internet?
This option is there when you try to uninstall using Add/Remove programs
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Did you try repairing the installation while connected to the internet?
This option is there when you try to uninstall using Add/Remove programs
Hi scaa
Yes I have tried a repair well being connected to the internet.
cheers
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Check your OS date and time.
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Avast will not except my License Key.
I place it in but it just sits there and does nothing.
How are you inserting the key, exactly? About box -> License?
Or from the splash screen? Or otherwise?
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Check your OS date and time.
Hi Neron
I have checked and it is all right.
CheersAvast will not except my License Key.
I place it in but it just sits there and does nothing.
How are you inserting the key, exactly? About box -> License?
Or from the splash screen? Or otherwise?
Hi Vlk
I used About box -> License, every time I have had to reinstall etc this is how I did it.
I am using the avast free at the moment and I used About box -> License and had no trouble.
cheers.
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The 17-Dec validity is clearly the trial key (i.e. before you entered your own key).
What does "sits there and does nothing" mean, exactly? That you can press the OK button any number of times, and nothing happens?
BTW you can insert your avast PRO key even to avast home - and it should immediately upgrade itself to avast Professional (a reboot will be required).
Thanks
Vlk
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Yes I press OK button several times and nothing changes.
When i did with Avast free it changed straight away from the trial to 1 March 2007.
I tried my PRO Key by using copy and paste and nothing changed stayed as free version.
I have decided to keep using Avast free for the moment, as having problems with Script Blocker stopping so much. It was one of the reasons I went to Pro version.
Cheers
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Have you described the script blocker issue in another thread? I haven't noticed that. Can you give me a link?
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Have you described the script blocker issue in another thread? I haven't noticed that. Can you give me a link?
Heres the link to one.
http://forum.avast.com/index.php?topic=16939.0
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I'd say it must be some kind of conflict with other scripting tools...
Anyway, as I explaned in the other thread, Script Blocker is rather an obsolete feature. If it were for me, I'd start thinking about removing it completely from avast... or maybe making it an optional (= not installed by default) part of any avast edition, don't know.
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Poor Crofty i hope you resolve your problem but if you don't and you're 100% sure you want to switch from avast pro i would recommend you go with the home version of avast but that's up to you.I too was an avast pro user for a year and i really loved avast at first and was happy with it but then i started to have some boot delay issues which i couldn't resolve i was also having script blocker issues similar to yours also and i was extremly unhappy with the virus submittal process + the detection rates aren't as good as they used to be.So i decided not to extend my subscription and chose a different AV(altough i still use avast home on my other pc's ;) ).It's a shame really cause other than that avast is really great program.
Cheers,
ReVaN
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Crofty, I've tried to help you there but I couldn't find the solution.
ReVaN, I haven't see you had trouble too...
Maybe Alwil could pay a little attention to the old ones here..., for instance, submition process should be improved.
RejZor has gone away too... C'mon, let's make avast better :'(
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ReVaN, I haven't see you had trouble too...
Sorry Tech but i didn't understand that could you rephraze please?... thanks
Maybe Alwil could pay a little attention to the old ones here..., for instance, submition process should be improved.
RejZor has gone away too... C'mon, let's make avast better Cry
I agree with that Tech and i really hope alwil improve, especially the virus submittal should be a priority to alwil.And also like Igor said the script blocker should be removed from the program if it's obsolete.
Cheers
Revan
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I will just quote dialog between Igor and Rejzor, from this thread:
http://forum.avast.com/index.php?topic=17979.0
Igor said:
it has an improved bits of malware detection engine
Rejzor said:
Thats good to hear. I mean improvements on detection. GUI and other interface stuff along with features and tweaks are already in ADVANCED+ level. Just keep on working on detection. Thats the most important thing!
So please, WORK ON DETECTION!!!!
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ReVaN, I haven't see you had trouble too...
Sorry Tech but i didn't understand that could you rephraze please?... thanks
I mean that if I knew you had a trouble I would tryed to help but, as far I remember, I didn't know you have a trouble so I was not able to help you in anyway. Can you post a link to the thread you've posted your problem for the first time?
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I agree with that Tech and i really hope alwil improve, especially the virus submittal should be a priority to alwil. And also like Igor said the script blocker should be removed from the program if it's obsolete.
This is a surprise for me... Why does Igor is saying so? Vlk, can you help us here?
Detection needs improvement, no doubt, but every antivirus works on having better detection.
But, as far I remember, Alwil promissed good news for us and we're waiting...
So please, WORK ON DETECTION!!!!
No need to Caps, no need to blame in my opinion. We're trying to make avast better but we're not fighting with Alwil team.
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Like everyone should know no single program can detect everything, that is what online scanners are for to confirm your system is clean. I have been using avast for the past year and I have had no problems it has detected almost all viruses and the virus it did not detect i sent in and it was added to detection so avast has good detection. If it didn't i would not be using it even though it is free.
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:)
Tech,
It was not my intention to Caps my speech because I wanted to blame Alwin team for not having good detection rates, but rather to make a cheer...
Look:
GO ALWIL TEAM GO, GO A-L-W-I-L TEEEEEAM GO!!!!!
See, cheer.... ;)
Now realy, I now what programers are put trough, cause I'm engaged in the similar work branche. All they hear about is complaint about their program and how it's not working, etc. I bet they sometimes feel like
"Here's you damn program, do programing by youreself, I'm out of here!!"
So from now on I won't report just bugs and troubleshooting! Every detection will be posted here..
Concerning avast, I realy think that it has a future as one of the best AV ever...
Hope I explained myself.
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GO ALWIL TEAM GO, GO A-L-W-I-L TEEEEEAM GO!!!!!
Now, my turn:
GO ALWIL TEAM GO, GO A-L-W-I-L TEEEEEAM GO!!!!! ;)
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I mean that if I knew you had a trouble I would tryed to help but, as far I remember, I didn't know you have a trouble so I was not able to help you in anyway. Can you post a link to the thread you've posted your problem for the first time?
Here are a couple links Tech BTW you'll find your posts in that topics too hihi ;)
Here is me and Sasha complaining about long boot times http://forum.avast.com/index.php?topic=16882.0
Here Igor is explaining how script blocker works(apparently web shield is enough) http://forum.avast.com/index.php?topic=16939.0
and another one where i was complaining about script blocker not working with mozilla suite(again Igor answers and explains a little about script blocker) http://forum.avast.com/index.php?topic=12640.msg128996#msg128996
I was also having issues with script blocker count staying on 0 when i was browsing in IE but i just turned it off after Igor said that web shield is enough(besides i mainly use Firefox).
Here is people complaining about virus submittal and detection(me included) i believe you started that thread.
http://forum.avast.com/index.php?topic=15303.0
Cheers
Mikey
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Here are a couple links Tech BTW you'll find your posts in that topics too hihi ;)
Hey, you've complained a lot ;D ;D
Now, serious, I think you shoud ressurrect the threads you still need help or start another. Since them, new versions come, you've changed some components of your computer, we grow up ;)
So, things could be different. The only thing you'll see is ALWAYS the same here is our friendship and the fact your managing the best antivirus round at the best forum round 8) :)
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Hey, you've complained a lot ;D ;D
Yes i did didn't i hihi ;D
Now, serious, I think you shoud ressurrect the threads you still need help or start another. Since them, new versions come, you've changed some components of your computer, we grow up ;)
I don't know Tech i'm very happy with Nod32 currently and i won't uninstall it but like i said i still use avast home(best free av no doubt about it ;) ) on my other pc's and i put it on all of my friends pc's(usually replacing that Norton hog ;) )
So, things could be different. The only thing you'll see is ALWAYS the same here is our friendship and the fact your managing the best antivirus round at the best forum round 8) :)
IMHO Nod is the best paid AV around(only slightly ahead of avast ;) ) but avast home is unbeatable in the free sgment that's for sure!There are other options ofcourse but these two are my personal favorites.Now what you said about avast forum being the best around that is 100% true for sure!I've left this forum and i was trying to find an alternative but then i came to realize that avast forum is only one.....
Cheers
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[The only thing you'll see is ALWAYS the same here is our friendship and the fact your managing the best antivirus round at the best forum round 8) :)
Although I'm new to this forum, I think you're on to something... ;D
My friend Sasha told me that this forum has good poeple aboard.
Begining to understand what he's saying.. ;)
Cheers, Zagor
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Thanks to everyone for your help very much appreciated :)
I'd say it must be some kind of conflict with other scripting tools...
Anyway, as I explained in the other thread, Script Blocker is rather an obsolete feature. If it were for me, I'd start thinking about removing it completely from avast... or maybe making it an optional (= not installed by default) part of any avast edition, don't know.
Hi igor
I lost script blocker even when I was using only Avast.
I have only Microsoft Antispyware now installed with a script blocker.
Any way I will use Avast free edition with Microsoft Antispyware for now.
(Besides even if I wanted to go back to Pro version I am unable to cause it will not except my licence key, only trial version expires 7 DEC 2005)
Until I change after the new year.
Thinking of using NOD32 have seen some great reviews.
Let me say the avast forum is the best forum going and that is why I have hung around.
Cheers
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I really hope Alwil team can solve this mess...
I lost script blocker even when I was using only Avast. I have only Microsoft Antispyware now installed with a script blocker.
Any way I will use Avast free edition with Microsoft Antispyware for now.
(Besides even if I wanted to go back to Pro version I am unable to cause it will not except my licence key, only trial version expires 7 DEC 2005)
Crofty... I feel so sorry about this. I use Pro version and Microsoft Antispyware (not resident). I had some trouble with the MSA being eating resources and I decided to use it only on-demand. I had Script Blocker problems... stopped... really not working. I've started a thread about that, just change some things and worked again. Not sure. In other computer, uninstalling avast and installing it again worked fine.
Now what you said about avast forum being the best around that is 100% true for sure!I've left this forum and i was trying to find an alternative but then i came to realize that avast forum is only one.....
Yeah... you can try, you won't find 8)
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over 7 months ago i shared with Vlk and some other from Alwil idea i later described (much simpler) here
http://forum.avast.com/index.php?topic=14495.msg122494#msg122494
i'm still waiting for this system OR something similar / better ...
hell ... they can use actual online scanner + some addition and changes ...
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Hi again.
Thanks Tech for your comments very much appreciated.
And once again to all who have helped me.
Avast Forum is the best on the Web in my humble opinion
Cheers
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Thanks Tech for your comments very much appreciated.
And once again to all who have helped me.
Crofty, did you try once, unininstalling avast > boot > run avast Uninstall tool > boot > install avast again ?
It worked for me with Microsoft Antispyware active.
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Thanks Tech for your comments very much appreciated.
And once again to all who have helped me.
Crofty, did you try once, unininstalling avast > boot > run avast Uninstall tool > boot > install avast again ?
It worked for me with Microsoft Antispyware active.
Hi again Tech
I did get the Script Blocker working in Avast, by uninstalling : reboot then reinstall Avast :reboot again.
But how long it would worked to have to do as above I don't know.
Even if I wanted to use the pro version ( which I don't with the hassles ).
The pro version will not accept my license key and all I get is the trial version, expires 17 Dec 2005.
Even so I still have over six months on my subscription.
I will stick with Avast Home edition for now.
Cheers Crofty
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tried contact sales department to try send you newly generated key ?
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tried contact sales department to try send you newly generated key ?
Hi Dwarden
Thanks for your suggestion .
I have just had to many hassles with the Pro version so what I have lost on the subscription, I will just put it down to one of life's little kicks in the butt".
Cheers
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It won't hurt to contact them, what you don't ask for you won't get and I would put this threads link in the email.
No need to take one of lifes kicks in the butt, lying down (so to speak), you might even be surprised.
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Hello crofty59,
Please allow me to advice you. You should listen DavidR, because what he said to you was true.
It won't hurt to contact them
The reason I'm talking to you about this it's because couple a days ago I had some troubles with my pro trial. I wrote to Alwil team explaining my problem and in two days mail comes to my inbox and solves the problem, no questions asked and with cheers.
Lots off good guys out there :)
Try, it won't hurt.
All the best, Zagor
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Hi crofty, I found out that the license key dialog behaves as you described when the key is incomplete.
Are you sure you're inserting the whole key?
Or, could you please send it to my email address (don't post it publicly to the forum though).
Thanks
Vlk
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I did get the Script Blocker working in Avast, by uninstalling : reboot then reinstall Avast :reboot again.
But how long it would worked to have to do as above I don't know.
Probably you won't have more trouble.
If any, Vlk is here to help you 8)
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It won't hurt to contact them, what you don't ask for you won't get and I would put this threads link in the email.
No need to take one of lifes kicks in the butt, lying down (so to speak), you might even be surprised.
Hi DavidR
You are probably right with getting a new License key.
But I no longer want to use the Pro version as I have had to many hassles, so I will stick with the home version.
Cheers
Hello crofty59,
Please allow me to advice you. You should listen DavidR, because what he said to you was true.
It won't hurt to contact them
The reason I'm talking to you about this it's because couple a days ago I had some troubles with my pro trial. I wrote to Alwil team explaining my problem and in two days mail comes to my inbox and solves the problem, no questions asked and with cheers.
Lots off good guys out there :)
Try, it won't hurt.
All the best, Zagor
Hi Zagor
Thanks for assistance, but I no longer have confidence in the Pro version.
Cheers
Hi crofty, I found out that the license key dialog behaves as you described when the key is incomplete.
Are you sure you're inserting the whole key?
Or, could you please send it to my email address (don't post it publicly to the forum though).
Thanks
Vlk
Hi Vlk
Yes it is the same key as I always used .
I have deleted it from computer and the only key I now have is for the home version.
Thanks all the same though.
Cheers.
I did get the Script Blocker working in Avast, by uninstalling : reboot then reinstall Avast :reboot again.
But how long it would worked to have to do as above I don't know.
Probably you won't have more trouble.
If any, Vlk is here to help you 8)
Hi Tech
Wish I had your confidence, but I have lost faith with the PRO version, gone back to the home version witch I had no trouble with when i used it before (2 years).
Cheers
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Thanks for assistance, but I no longer have confidence in the Pro version.
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Good luck with the Home version ;)
See you around, Zagor
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Thanks for assistance, but I no longer have confidence in the Pro version.
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Good luck with the Home version ;)
See you around, Zagor
Thanks Zagor :)
Will most certainly see you around and once again thanks ;)
Cheers crofty