I am finished with avast PRO

[crofty59]

Using avast pro version 4.6739
Virus database 05550.0

Windows XP Home SP2 with all Microsoft updates
I am going to have to uninstall Avast and this is why.

I have to uninstall and reinstall avast
I keep losing Script blocker and uninstalling and reinstalling is the only thing that gets Script blocker working again.

And there has never been a answer as how to fix this, as i have posted this problem on more then one occasion.

But today is the last strraw
Avast will not except my License Key.
I place it in but it just sits there and does nothing.

My paid subscription is up to the 1 July 2006, but now it expires 17 DEC 2005.
So I will lose my "paid subscription for 6 months that i have paid for""

Can any one from Alwil comment on this.

So I will download the free version of Avast for now, and will look around for another antivirus software. Any suggestions?

Cheers

PS I am now using Avast free and scrip trap for script viruses as well as Microsoft antispyware.

[scaa]

Did you try repairing the installation while connected to the internet?
This option is there when you try to uninstall using Add/Remove programs

[crofty59]

Did you try repairing the installation while connected to the internet?
This option is there when you try to uninstall using Add/Remove programs

Hi scaa
Yes I have tried a repair well being connected to the internet.

cheers

[Neron]

Check your OS date and time.

[Vlk]

Avast will not except my License Key.
I place it in but it just sits there and does nothing.

How are you inserting the key, exactly? About box -> License?
Or from the splash screen? Or otherwise?

[crofty59]

Check your OS date and time.

Hi Neron
I have checked and it is all right.

Cheers

Avast will not except my License Key.
I place it in but it just sits there and does nothing.

How are you inserting the key, exactly? About box -> License?
Or from the splash screen? Or otherwise?

Hi Vlk

I used About box -> License, every time I have had to reinstall etc this is how I did it.

I am using the avast free at the moment and I used About box -> License and had no trouble.
 cheers.

[Vlk]

The 17-Dec validity is clearly the trial key (i.e. before you entered your own key).

What does "sits there and does nothing" mean, exactly? That you can press the OK button any number of times, and nothing happens?


BTW you can insert your avast PRO key even to avast home - and it should immediately upgrade itself to avast Professional (a reboot will be required).


Thanks
Vlk

[crofty59]

Yes I  press OK button several times and nothing changes.

When i did with Avast free it changed straight away from the trial to 1 March 2007.

I tried my PRO Key by using copy and paste and nothing changed stayed as free version.

I have decided to keep using Avast free for the moment, as having problems with Script Blocker stopping so much. It was one of the reasons I went to Pro version.

Cheers

[Vlk]

Have you described the script blocker issue in another thread? I haven't noticed that. Can you give me a link?

[crofty59]

Have you described the script blocker issue in another thread? I haven't noticed that. Can you give me a link?

Heres the link to one.
http://forum.avast.com/index.php?topic=16939.0

[igor]

I'd say it must be some kind of conflict with other scripting tools...

Anyway, as I explaned in the other thread, Script Blocker is rather an obsolete feature. If it were for me, I'd start thinking about removing it completely from avast... or maybe making it an optional (= not installed by default) part of any avast edition, don't know.

[..::ReVaN::..]

Poor Crofty i hope you resolve your problem but if you don't and you're 100% sure you want to switch from avast pro i would recommend you go with the home version of avast but that's up to you.I too was an avast pro user for a year and i really loved avast  at first and was happy with it but then i started to have some boot delay issues which i couldn't resolve i was also having script blocker issues similar to yours also and i was extremly unhappy with the virus submittal process + the detection rates aren't as good as they used to be.So i decided not to extend my subscription and chose a different AV(altough i still use avast home on my other pc's ).It's a shame really cause other than that avast is really great program.


Cheers,

ReVaN   

[Lisandro]

Crofty, I've tried to help you there but I couldn't find the solution.
ReVaN, I haven't see you had trouble too...
Maybe Alwil could pay a little attention to the old ones here..., for instance, submition process should be improved.
RejZor has gone away too... C'mon, let's make avast better  :'(

[..::ReVaN::..]

ReVaN, I haven't see you had trouble too...

Sorry Tech but i didn't understand that could you rephraze please?... thanks

Maybe Alwil could pay a little attention to the old ones here..., for instance, submition process should be improved.
RejZor has gone away too... C'mon, let's make avast better  Cry

I agree with that Tech and i really hope alwil improve, especially the virus submittal should be a priority to alwil.And also like Igor said the script blocker should be removed from the program if it's obsolete.


Cheers

Revan 

[Zagor]

I will just quote dialog between Igor and Rejzor, from this thread:
http://forum.avast.com/index.php?topic=17979.0

Igor said:

it has an improved bits of malware detection engine

Rejzor said:

Thats good to hear. I mean improvements on detection. GUI and other interface stuff along with features and tweaks are already in ADVANCED+ level. Just keep on working on detection. Thats the most important thing!

So please, WORK ON DETECTION!!!!