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Avast Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: benko on June 25, 2019, 05:11:08 PM

Title: NEW Version: 19.6 (June 2019)
Post by: benko on June 25, 2019, 05:11:08 PM
Good news everyone!
New AV version 19.6.2383 has just been released.
 
What's NEW:



How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here:

Online installers (recommended):

Offline installers:

We hope you enjoy the new version!
AVAST Team
Title: Re: NEW Version: 19.6 (June 2019)
Post by: reddyshyam on June 25, 2019, 05:32:26 PM
Thanks Benko. Just updated and all looks good.

Kudos to the team.  :)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidR on June 25, 2019, 05:36:04 PM
Thank you, just updated and rebooted.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: EmoHobo on June 25, 2019, 05:43:31 PM
Just did an update, no issues so far, I'll edit this post if I personally discover any.

aswEngSrv.exe is back, is this normal?
Title: Re: NEW Version: 19.6 (June 2019)
Post by: schmidthouse on June 25, 2019, 05:54:13 PM
Thanks, looking good. :)

Edit: The 'firewall network profile' pop-up bug has been resolved here on my system.
Interestingly, the pop -up "did" return after 1st. reboot initiated by the install.
A "2nd." reboot cleared the issue.
I have come to always reboot a 'second' time as it often clears up glitches.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: BlackRockShooter on June 26, 2019, 01:39:26 AM
Is the new version of Avast is having issues with Windows 10 (Feature Update 1903)?  I cannot install the Feature Update without it BSODing on me. 
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Asyn on June 26, 2019, 06:46:49 AM
Is the new version of Avast is having issues with Windows 10 (Feature Update 1903)?  I cannot install the Feature Update without it BSODing on me.
-> https://forum.avast.com/index.php?topic=227741.0
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Asyn on June 26, 2019, 08:28:05 AM
aswEngSrv.exe is back, is this normal?
Yes. 8)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: NON on June 26, 2019, 01:36:06 PM
Thanks for the new release :)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: nalo89 on June 26, 2019, 03:11:28 PM
Is the new version of Avast is having issues with Windows 10 (Feature Update 1903)?  I cannot install the Feature Update without it BSODing on me.

I installed latest Avast Free over prev version with W10 1903 updated first on 3 computers and all OK.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidGB on June 26, 2019, 03:27:30 PM
I only started using Avast (premier) 10 days ago on a Windows 10 1903 laptop, but had noticed (and read in these forums about) the bug with the Firewall set new network profile problem (it is only ever connected to my home network), with that dialogue showing up after every re-start ... and sometimes, but not always, after waking up from sleep. I was hoping the next update would fix it.

For me, it did open the dialogue after the re-start following the Avast update last night; but I've just done a second re-start, and this time no dialogue and the profile is still correctly set to private. So looking good.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: reddyshyam on June 26, 2019, 03:42:30 PM
Hi,

I think I always remember to see only 3 services prior to 19.6. Now I am seeing 4, any particular reason? Please see attached. I am using Avast AV Free if it helps.

On Windows 10 pro 64bit 1903 latest
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidR on June 26, 2019, 04:02:44 PM
Hi,

I think I always remember to see only 3 services prior to 19.6. Now I am seeing 4, any particular reason? Please see attached. I am using Avast AV Free if it helps.

On Windows 10 pro 64bit 1903 latest

Yes, the Antivirus engine server aswEngSrv.exe is back after a trial (not everyone will have been involved in that) and withdrawal for further improvement.

See this topic and this post in particular https://forum.avast.com/index.php?topic=228020.msg1510601#msg1510601 (https://forum.avast.com/index.php?topic=228020.msg1510601#msg1510601).
Title: Re: NEW Version: 19.6 (June 2019)
Post by: reddyshyam on June 26, 2019, 04:09:20 PM
Hi,

I think I always remember to see only 3 services prior to 19.6. Now I am seeing 4, any particular reason? Please see attached. I am using Avast AV Free if it helps.

On Windows 10 pro 64bit 1903 latest

Yes, the Antivirus engine server aswEngSrv.exe is back after a trial (not everyone will have been involved in that) and withdrawal for further improvement.

See this topic and this post in particular https://forum.avast.com/index.php?topic=228020.msg1510601#msg1510601 (https://forum.avast.com/index.php?topic=228020.msg1510601#msg1510601).

Ah! Thanks David for the clarification. Sorry, my bad. I missed that post.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on June 26, 2019, 04:24:19 PM
@Benko,
What exactly is meant by A Cleaner Goodbye
Is avastclear still needed ???
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidR on June 26, 2019, 04:27:41 PM
Hi,

I think I always remember to see only 3 services prior to 19.6. Now I am seeing 4, any particular reason? Please see attached. I am using Avast AV Free if it helps.

On Windows 10 pro 64bit 1903 latest

Yes, the Antivirus engine server aswEngSrv.exe is back after a trial (not everyone will have been involved in that) and withdrawal for further improvement.

See this topic and this post in particular https://forum.avast.com/index.php?topic=228020.msg1510601#msg1510601 (https://forum.avast.com/index.php?topic=228020.msg1510601#msg1510601).

Ah! Thanks David for the clarification. Sorry, my bad. I missed that post.

You're welcome.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: RaulGanteng on June 26, 2019, 06:09:16 PM
Thank you Benko
Title: Re: NEW Version: 19.6 (June 2019)
Post by: mchain on June 27, 2019, 03:32:49 AM
Thank you Benko
@bob3160,

Cryptic, eh?
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidR on June 27, 2019, 03:45:36 AM
Thank you Benko
@bob3160,

Cryptic, eh?

Not cryptic, it is the OP (Avast team member) ;)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Robert_M on June 27, 2019, 09:19:59 AM
There is new program connecting net and sending some data, AvastBugReport. What is a diference from Overseer?
Title: Re: NEW Version: 19.6 (June 2019)
Post by: AlphaZab on June 27, 2019, 10:25:41 AM
nice update for performance
Title: Re: NEW Version: 19.6 (June 2019)
Post by: top_stuff on June 27, 2019, 03:20:03 PM
There is new program connecting net and sending some data, AvastBugReport. What is a diference from Overseer?

It would seem that's the way Avast wants to go (data collecting), so you aren't going to get a reasonable answer to that ("to help us improve the product").
Anyway new issue, right clicking explorer scans does not bring up results after the first scan.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on June 27, 2019, 03:33:46 PM
There is new program connecting net and sending some data, AvastBugReport. What is a diference from Overseer?

It would seem that's the way Avast wants to go (data collecting), so you aren't going to get a reasonable answer to that ("to help us improve the product").
Anyway new issue, right clicking explorer scans does not bring up results after the first scan.
Not something I can confirm. Confirmation and information came up after the right click explorer scan.
(https://screencast-o-matic.com/screenshots/u/Lh/1561642404957-36208.png)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on June 27, 2019, 03:40:46 PM
There is new program connecting net and sending some data, AvastBugReport. What is a diference from Overseer?

It would seem that's the way Avast wants to go (data collecting), so you aren't going to get a reasonable answer to that ("to help us improve the product").
Anyway new issue, right clicking explorer scans does not bring up results after the first scan.
Not something I can confirm. Confirmation and information came up after the right click explorer scan.
(https://screencast-o-matic.com/screenshots/u/Lh/1561642404957-36208.png)
Clarification
I misunderstood the original reply and can confirm the problem reported by top_stuff.
The first scan works as expected. any additional scans do not show up. I can see the animation of the sys tray icon
but, no popup ever shows to let you know that the scan has completed, etc.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: NON on June 27, 2019, 05:13:18 PM
There is new program connecting net and sending some data, AvastBugReport. What is a diference from Overseer?
In my understanding, AvBugReport sends possible bug-related information, such as crash dumps.
Overseer constantly checks and keeps sanity of Avast installation and maybe sends some operational information, such as software versions.

They have different functionalities.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Gordon2 on June 27, 2019, 07:57:12 PM
Thanks, looking good. :)

Edit: The 'firewall network profile' pop-up bug has been resolved here on my system.
Interestingly, the pop -up "did" return after 1st. reboot initiated by the install.
A "2nd." reboot cleared the issue.
I have come to always reboot a 'second' time as it often clears up glitches.

Same for me, though I also manually set all saved networks to private before doing a second restart, after which I got the "Network (xxxx) detected and automatically set to Private" pop-up. All the other saved networks were still set to private.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: mchain on June 28, 2019, 06:41:49 AM
Good news everyone!
New AV version 19.6.2383 has just been released.
 
What's NEW:

  • A smarter Smart Scan - We've redesigned our Smart Scan to be better than ever, and you can now even schedule it
  • Improved performance - We've reduced the amount of disk and CPU usage our antivirus needs
  • Improved stability - We've unified some headers across the app for greater stability
  • A cleaner goodbye - If you ever uninstall us (gasp!), we now do a better job of removing all our files
  • Bug stomping - Sensitive Data Shield scans no longer finish prematurely, and Mail Shield no longer blocks connections if it can't connect to an IPv6 address
  • Game on! - We're now more compatible with games that use anti-cheating measures (e.g., League of Legends)

<snip>
Just installed 19.6 over-the-top using the full offline installer and all is good except the Bug Stomp fix to Sensitive Data Shield now commands 100% of CPU when SDS is run; can't even bring up Ctrl+Shift+Esc for Task Manager to view usage.  GUI does show progress but it is stuck and runs sporadically with % only showing movement, jumping some 10-12% at a time.  When Cancel is clicked, SDS automatically reports as finished; doesn't matter what the scan progress is reported as.  Worked fine in 19.5 all last month.

Otherwise [fine], thanks Benko.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Asyn on June 28, 2019, 09:13:07 AM
Bug stomping - Sensitive Data Shield scans no longer finish prematurely, and Mail Shield no longer blocks connections if it can't connect to an IPv6 address
Just installed 19.6 over-the-top using the full offline installer and all is good except the Bug Stomp fix to Sensitive Data Shield now commands 100% of CPU when SDS is run; can't even bring up Ctrl+Shift+Esc for Task Manager to view usage.  GUI does show progress but it is stuck and runs sporadically with % only showing movement, jumping some 10-12% at a time.  When Cancel is clicked, SDS automatically reports as finished; doesn't matter what the scan progress is reported as.  Worked fine in 19.5 all last month.
Hi, just tested it and can partly confirm the issue, it also takes 100% CPU here.
However, I can still open TM and other apps and the scan did finish in due course.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: fvmb on June 28, 2019, 11:19:51 AM
Hi,

I can also confirm like Asyn, parcially Sensitive scan takes 100% of CPU but i can do everything else, like open TM, others programs and the scan finishes without problems.

Regards,
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Dimpie on June 28, 2019, 11:28:37 AM
Thanks, looking good. :)

Edit: The 'firewall network profile' pop-up bug has been resolved here on my system.
Interestingly, the pop -up "did" return after 1st. reboot initiated by the install.
A "2nd." reboot cleared the issue.
I have come to always reboot a 'second' time as it often clears up glitches.

That's good news ... will update and run a double boot  :P
Title: Re: NEW Version: 19.6 (June 2019)
Post by: zony on June 28, 2019, 03:08:56 PM
Who can help provide: sha1 of avast_free_antivirus_setup_offline.exe?
Why does Microsoft's monthly patch provide sha1, comodo's firewall also provides sha1, avast but not?
Title: Re: NEW Version: 19.6 (June 2019)
Post by: igor on June 28, 2019, 03:39:46 PM
Who can help provide: sha1 of avast_free_antivirus_setup_offline.exe?
Why does Microsoft's monthly patch provide sha1, comodo's firewall also provides sha1, avast but not?

If you want to check the validity of the file, just verify its digital signature (which should be present). A valid digital signature by Avast Software means the file is OK.
Generally I'd say showing hashes (e.g. on download pages) is a bad idea. Sure, depends on what you're trying to achieve; if only to help people decide whether their download is full or incomplete, could be. But as a security feature... if an attacker managed to compromise the web page and redirect the link somewhere else, they would obviously modify the shown hashes as well.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: wittmann44 on June 28, 2019, 04:17:02 PM
Have just updated my Avast free to the latest version 19.6.2383 (build 19.6.4546.494).

Highly professional and superb design.
A million tomes better than the old layout and function.
The new Smart Scan is magnificent.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: victor290 on June 28, 2019, 06:59:27 PM
Have a premier license on 2 laptops, installed all runs fine, but full scans. With the previous version a full scan woudl take around 2h30. With the new version, one of the laptops took 6 hours to complete and the other one after 5 hours is still on 30%. Not good at all.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: fvmb on June 28, 2019, 08:35:08 PM
Have a premier license on 2 laptops, installed all runs fine, but full scans. With the previous version a full scan woudl take around 2h30. With the new version, one of the laptops took 6 hours to complete and the other one after 5 hours is still on 30%. Not good at all.

Hi, Victor290,

Normally you do the full scan as which priority? That seens too much time. What OS do you use if you mind to say? That depends also if we are talking on a huge amount of data or for example 150 GB, for me for example i have a SSD and its very fast the scan. If this continues try for example to do a repair in definions and restart your computer. If that doesn´t work a clean install with the Avast Clean and reinstall may probably do the trick, just an advise.
Kind Regards,
Title: Re: NEW Version: 19.6 (June 2019)
Post by: fvmb on June 28, 2019, 08:40:19 PM
Have just updates my Avast free to the latest version 19.6.2383 (build 19.6.4546.494).

Highly professional and superb design.
A million tomes better than the old layout and function.
The new Smart Scan is magnificent.

Hi Wittmann44,

I completely agree with you, i´m studying in IT field, i test a lot of products and this is the best GUI around   8)
 
Title: Re: NEW Version: 19.6 (June 2019)
Post by: victor290 on June 29, 2019, 10:53:01 AM
Have a premier license on 2 laptops, installed all runs fine, but full scans. With the previous version a full scan woudl take around 2h30. With the new version, one of the laptops took 6 hours to complete and the other one after 5 hours is still on 30%. Not good at all.

Hi, Victor290,

Normally you do the full scan as which priority? That seens too much time. What OS do you use if you mind to say? That depends also if we are talking on a huge amount of data or for example 150 GB, for me for example i have a SSD and its very fast the scan. If this continues try for example to do a repair in definions and restart your computer. If that doesn´t work a clean install with the Avast Clean and reinstall may probably do the trick, just an advise.
Kind Regards,

Hi fvmb
Thank you for the input. Windows 10 1803 in one machine and 1809 on the other. Medium priority and all other scan setting are the reccomended ones. Amount of data not that big, 100GB in one machine and 70GB in the other.
All other features are great, but the full scan. I run a full scan on each machine every 3 months for peace of mind. I will try as you suggest and see what happens.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: schmidthouse on June 29, 2019, 06:19:35 PM
Bug stomping - Sensitive Data Shield scans no longer finish prematurely, and Mail Shield no longer blocks connections if it can't connect to an IPv6 address
Just installed 19.6 over-the-top using the full offline installer and all is good except the Bug Stomp fix to Sensitive Data Shield now commands 100% of CPU when SDS is run; can't even bring up Ctrl+Shift+Esc for Task Manager to view usage.  GUI does show progress but it is stuck and runs sporadically with % only showing movement, jumping some 10-12% at a time.  When Cancel is clicked, SDS automatically reports as finished; doesn't matter what the scan progress is reported as.  Worked fine in 19.5 all last month.
Hi, just tested it and can partly confirm the issue, it also takes 100% CPU here.
However, I can still open TM and other apps and the scan did finish in due course.

Also tested and partially confirm as Asyn the CPU at 100%
Seemed to take some time at 98% scanned but eventually did complete successfully.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Asyn on June 29, 2019, 06:49:58 PM
Have a premier license on 2 laptops, installed all runs fine, but full scans. With the previous version a full scan woudl take around 2h30. With the new version, one of the laptops took 6 hours to complete and the other one after 5 hours is still on 30%. Not good at all.
Hi, just tested it but can't confirm the issue. Full scan took around one hour for 120 GB here, same as in earlier versions.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Gandalf1369 on June 29, 2019, 11:08:18 PM
Has anyone gotten a definitive answer about the need to run the AvastClear program when uninstalling this version??
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidR on June 29, 2019, 11:30:13 PM
Has anyone gotten a definitive answer about the need to run the AvastClear program when uninstalling this version??

Generally I have never felt the need to use the uninstall utility after using the regular control panel uninstall function.

The only time I would suggest it was if you had issues after using the regular control panel uninstall function. 
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on June 30, 2019, 12:01:05 AM
Has anyone gotten a definitive answer about the need to run the AvastClear program when uninstalling this version??
The quick answer is NO. I'm still hoping to receive an answer but am not holding my breath.  :(
Title: Re: NEW Version: 19.6 (June 2019)
Post by: corttex on June 30, 2019, 08:38:01 AM
In this version 19.6 explorer context menu scan won't work for me. After restart works only for once and then stops. Tried repair and clean install - doesn't help. Reverted to 19.5 and works fine. Avast free, Win 10 Pro x64 1903.
Edit... same situation on second PC Avast free, Win 7 Pro SP1 x64.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Cyberdom on June 30, 2019, 01:45:57 PM
Same on my side. I have a PC with Windows 10 version 1903 64 bits and Avast free 19.6.2383.
When I run a custom scan, the notification is displayed to tell me when the scan is finished. But, I have more notifications for subsequent scans until restart my PC.

Is Avast aware of this bug and will fix it quickly ?
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on June 30, 2019, 03:22:34 PM
In this version 19.6 explorer context menu scan won't work for me. After restart works only for once and then stops. Tried repair and clean install - doesn't help. Reverted to 19.5 and works fine. Avast free, Win 10 Pro x64 1903.
Edit... same situation on second PC Avast free, Win 7 Pro SP1 x64.
Already reported.
https://forum.avast.com/index.php?topic=228012.msg1510714#msg1510714
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidGB on June 30, 2019, 06:35:01 PM
(I started a separate thread about this last night when I wasn't sure what had happened, but I'm mentioning this here as it may be some specific bug to do with this new release, as it happened during a scheduled Smart Scan.)

I seemed to run into a bug in the Smart Scan - or at least the scheduled Smart Scan - last night; and trying to look into it raised a couple of other issues.

My first scheduled Smart Scan happened, which I was not expecting to find anything as a bunch of manual Smart Scans and all the other types of scans since installing Avast (premier) a couple of weeks ago haven't found anything. To my surprise, at the end of the Advanced Issues phase I got a warning page with a line about having found an 'open door' to 'more advanced threats'. BUT underneath that, where it should have told me what the issue was, there was absolutely nothing, just the Resolve and Ignore buttons at the bottom. I hit Resolve, hoping it would tell me what it had done to what, but got nothing other than an assurance my laptop was now fine.

Later I triggered another Smart Scan manually, REALLY not expecting it to find anything else, just to see if I hadn't been noticing any lines coming up during the Advanced Issues saying what it was looking at while scanning (there are no such lines, and I still don't know exactly what the Advanced Issues part of a Smart Scan does). To my much greater surprise I got the warning result page about the 'open door' to 'advanced threats' again ... but this time it DID have a box underneath specifying exactly what it was worried about - a file it was classifying as 'sensitive data' that wasn't being protected. It still didn't actually say what hitting Resolve would do, but at least it actually did the most obvious guess and added that file to the protected document list of the Sensitive Data Shield.

Now, it seems clear to me that what happened with the scheduled Smart Scan hit a bug. However, it could be one of two bugs and I have no way of knowing which. Either (a) the scheduled Smart Scan found the same problem as the later manual scan - the unprotected sensitive data file - but hit a bug maybe specific to that issue type, and maybe specific to only when the scan is scheduled, that prevented it displaying the specific problem and also prevented it from fixing it; or (b) the scheduled Smart Scan actually found a different problem to the one found by the later manual smart scan, with a bug specific to THAT kind of problem that prevented it showing the result for that class of problem (but maybe let it fix it).

So there was a bug. But i can't nail down more accurately what kind it was as there is no report file to look in.

Which brings me to the other issues raised by this:

1) Only the Virus & Malware part of a Smart Scan has an option to have it generate a report. There's no option to have reports for the other phases of the Smart Scan like the Advanced Issue phase. Which leaves incidents like this mysterious, and nailing down bugs impossible. ALL phases of Smart Scans (and any other scanning that lacks such an option) should have the option to produce report files.

2) While trying to understand what was going on, I could find nothing saying exactly what is included in the 'Advanced Issues' phase of a Smart Scan. Please document it.

3) Also while investigating this I got into the online Help ... and found myself reading pages e.g. about Smart Scan settings that referred to settings and pages of settings that didn't appear to exist in the program. It was only after awhile that I remembered the 'old settings' hidden away as a small link at the bottom of Settings>General>Troubleshooting. I then saw that the pages I was reading in the online Help were correct but all about the OLD settings. The online Help pages REALLY need updating to refer to the current default UI where possible; and to state very obviously at the top of a page that it is about a page in the old settings where (like with the Smart Scan settings) it isn't in the new settings UI, along with the instructions to find them for those who don't know - or, like me, don't remember - the Old Settings are there.

4) I'm just puzzled by the Smart Scan finding that unprotected 'sensitive data' file. I ran the scan for sensitive data files on the Sensitive Data Shield page after fully activating Avast after I bought the Premier license last week; it ran for quite awhile - MUCH longer than the entire Smart Scan, never mind just the Advanced Issues part of the Smart Scan - and found a few files which I duly set to be protected. I've done a bunch of (manually activated) Smart Scans since, which detected nothing. Then suddenly the Smart Scan finds this one file, which has been there for years, never mind when I did the sensitive data scan and all the time since. Very ... odd.

Anyway, there need to be options for all scans, including all phases of Smart Scans, to generate reports; a list of what is actually included in 'Advanced Issues' Smart scans; much updating of the online Help to reflect the new UI and that some things are only in the 'old settings'; and there's some kind of bug affecting at least scheduled Smart Scans blocking it from reporting what the actual problem is in at least some circumstances I can't nail down because of the lack of report files.

Not as helpful a bug report as I like to give ... but if you Avast tech guys want better, add those scan report options, please.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: AlphaZab on July 01, 2019, 11:10:38 AM
open time avast still delay
Title: Re: NEW Version: 19.6 (June 2019)
Post by: sandy55 on July 03, 2019, 03:24:14 AM
Lately Avast keeps turning off and when I scan twice now it stops at 50% scanning apps...I don't have any apps it stays there. I shut everything down and start over and eventually it starts usually.   Avast secure browsers is not working consistantly either... got here using google.   Did the update not sure what is going on.   
Shield control from the system tray says shields are off it has been saying that since before he latest version... when I check on the system big screen sorry I don't know the terminology  it says they are on.  Half the time I am getting the red triangle you are not protected.
It has been 35 min the scan is still at 50% of apps in the smart scan.
Turning everything off and starting over.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: wittmann44 on July 03, 2019, 01:53:54 PM
As I have said, I like the new Avast very much.  The advanced issues part is interesting
and of some concern, but it is no more than a tout to purchase the ransomware program for resolving
these issues.

As I am in common with the other 4.4 billion users of the Internet, I reckon I can give that one
a miss and live dangerously.

(https://i.imgur.com/4CjJsME.jpg)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on July 03, 2019, 02:04:42 PM
As I have said, I like the new Avast very much.  The advanced issues part is interesting
and of some concern, but it is no more than a tout to purchase the ransomware program for resolving
these issues.

As I am in common with the other 4.4 billion users of the Internet, I reckon I can give that one
a miss and live dangerously.

(https://i.imgur.com/4CjJsME.jpg)
As I stated in my video, If you're using the free version and don't intend to purchase the paid additions that cover these "vulnerabilities",
simply ignore this.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidR on July 03, 2019, 05:28:13 PM
As I have said, I like the new Avast very much.  The advanced issues part is interesting
and of some concern, but it is no more than a tout to purchase the ransomware program for resolving
these issues.

As I am in common with the other 4.4 billion users of the Internet, I reckon I can give that one
a miss and live dangerously.
<snip image>

As I have said I believe the Smart Scan has been more of a vehicle for selling Avast Products than any real benefit to the user.

For me it is no different than other on-demand scans, much depreciated in a resident AV. 

Whilst there are other areas in the 'NOT' so Smart Scan, some of these (such as the WiFi and Outdated Software) scans can be run in their own right every now and then (if you are looking for a bit of a security blanket).
Title: Re: NEW Version: 19.6 (June 2019)
Post by: corttex on July 04, 2019, 05:02:01 PM
The last version is a shame for Avast, it looks like an omega version and is still not fixed... looks very bad and untrustworthy.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on July 04, 2019, 05:36:24 PM
The last version is a shame for Avast, it looks like an omega version and is still not fixed... looks very bad and untrustworthy.
What's bad and untrustworthy? The program is keeping you safe. The fact that some of the scans aren't working properly
are a minor thing and don't effect your security. Most of us never use the manual scans.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: sandy55 on July 05, 2019, 07:08:29 AM
Daily messages of you are not protected... ui failed to start this is embarrassing ...restart restart.... restart...  getting old.

not sure but doubt this is just me
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Asyn on July 05, 2019, 07:12:59 AM
Daily messages of you are not protected... ui failed to start this is embarrassing ...restart restart.... restart...  getting old.
-> https://support.avast.com/en-ww/article/Troubleshoot-Embarrassing-UI-Failed-load/
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on July 05, 2019, 01:34:36 PM
Daily messages of you are not protected... ui failed to start this is embarrassing ...restart restart.... restart...  getting old.

not sure but doubt this is just me
Repair & Clean Install of Avast -> https://goo.gl/t7aJGq
Title: Re: NEW Version: 19.6 (June 2019)
Post by: sandy55 on July 05, 2019, 04:47:56 PM
Daily messages of you are not protected... ui failed to start this is embarrassing ...restart restart.... restart...  getting old.
-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load
page is 404
Message from Avast I.T. Department (404 page)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: sandy55 on July 05, 2019, 06:22:04 PM
Daily messages of you are not protected... ui failed to start this is embarrassing ...restart restart.... restart...  getting old.

not sure but doubt this is just me
Repair & Clean Install of Avast -> https://goo.gl/t7aJGq
Thank you Bob I did the repair suggestion as it seemed to have less pitfalls than uninstall install.... I did not get a done message I got restart.  Did it twice so far the same thing both times.  After restart ASB will not start so I have been using google at some point while I am looking up this message again at google the I get the embarrassing message again and restart again did this a couple times with the same results. 
Not sure what is going on but I do not want to uninstall install... I know my computer skill level it is not good.  I may have to try it or find a different security program. One more idiot proof.  Just now I am fed up I have other things I need to do and have wasted way too much time on this.  thanks for attempting to help me I appreciate it. Sandy
Another odd thing before it restarts after the repair the internet seems to shut down for a brief moment... then comes back on its own.  Scanning still stops at apps 50% and will not go any further I left it for an hour this morning it did not move. Trying to reach the forum my password would not work ...had to redo that seems like every thing is messy just now so walking away is my plan for now. Again thank you.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: sandy55 on July 05, 2019, 06:28:01 PM
Maybe I spoke too soon now it seems everything is working except there is still a gray area in the tool box shield control it does not say they are on.  Will see if it works for awhile later have to go now maybe it is fixed hope so.  If not I will be back to get some more help. thanks again
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidGB on July 05, 2019, 07:16:05 PM
Well there's a bug in this forum - just got my first notification of a new post in this thread since 1st July!

Have also finished establishing 3 problems with the Firewall (I'm using Premier), one specific to Wi-Fi Direct ad hoc networks, and two that block possible mitigations to the first. But I don't know whether any or all are new problems in this version or long standing. Have submitted fairly detailed technical support request, so hope they'll be fixed.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on July 05, 2019, 09:06:26 PM
Maybe I spoke too soon now it seems everything is working except there is still a gray area in the tool box shield control it does not say they are on.  Will see if it works for awhile later have to go now maybe it is fixed hope so.  If not I will be back to get some more help. thanks again
Those instructions are meant to be followed in order.
If the Repair does not work, then the next step would be a Clean Install. :)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidGB on July 06, 2019, 12:44:55 AM
That was ... interesting. The Wi-Fi Inspector stopped working. Going to it, it was always showing the result of the last working scan (which I closed each time, so it shouldn't have been going back to it), and closing it and asking it to scan again, the scan opened and the scanning animation started, but it just remained stuck at 1% and never showed anything on the network, and cancel just caused an endless cancelling animation. Oh, and while - when it is working - it finds the laptop, router, Android phone and television, it doesn't appear to be able to see my Kindle.

The Wi-Fi Inspector problemmight have been triggered by some of the Firewall settings changes I'd been making while trying to nail down some firewall bugs and/or bad design I've run into while finding why it wouldn't allow Miracast (and no firewall settings should trash the Wi-Fi inspector); and it only started  working again after I uninstalled the Wi-Fi Inspector module (then had to reboot), then reinstalled it (and had to reboot again) while also changing some of the buried Firewall settings again (shouldn't have done them both at the same time, so left me unclear exactly what got it going again). Not exactly robust design.

This Firewall business ... OK, maybe only a minority of Windows 10 (and 8) users ever want to screen mirror to a Roku box (or other screen), but it shouldn't take settings hidden in the 'Old Settings' or the 'Geek:area' - and settings whose avowed purpose is something different, and which open a potentially dangerous vulnerability at that. Using the Miracast Connect feature of Windows 10 might be something only a few users do, but the Firewall should allow for it properly: this is a real mess.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Asyn on July 06, 2019, 05:56:02 AM
Daily messages of you are not protected... ui failed to start this is embarrassing ...restart restart.... restart...  getting old.
-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load
page is 404
Message from Avast I.T. Department (404 page)
Hi Sandy, confirmed. Here's the new/working link. Cheers
-> https://support.avast.com/article/Troubleshoot-Embarrassing-UI-Failed-load/
Title: Re: NEW Version: 19.6 (June 2019)
Post by: corttex on July 07, 2019, 10:33:53 AM
Will avast ever repair that we have the possibility of more than one explorer scan on every reboot.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Asyn on July 07, 2019, 10:39:38 AM
Will avast ever repair that we have the possibility of more than one explorer scan on every reboot.
Yes, the devs are working on it.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: corttex on July 09, 2019, 11:49:47 AM
Hilarious! Any news from the devs?
Title: Re: NEW Version: 19.6 (June 2019)
Post by: schmidthouse on July 11, 2019, 01:52:53 AM
Maybe I missed it.
Did we ever get a definitive response to whether "AvastClear.exe" is still needed when doing a Re-install/Clean install given the 'Clean goodbye' in  stated Release Notes for 19.6.2383 version..... or Not? :)


"A cleaner goodbye - If you ever uninstall us (gasp!), we now do a better job of removing all our files"
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Asyn on July 11, 2019, 04:51:08 AM
Did we ever get a definitive response to whether "AvastClear.exe" is still needed when doing a Re-install/Clean install given the 'Clean goodbye' in  stated Release Notes for 19.6.2383 version..... or Not? :)
Nope. :(
Title: Re: NEW Version: 19.6 (June 2019)
Post by: schmidthouse on July 11, 2019, 04:23:50 PM
Did we ever get a definitive response to whether "AvastClear.exe" is still needed when doing a Re-install/Clean install given the 'Clean goodbye' in  stated Release Notes for 19.6.2383 version..... or Not? :)
Nope. :(

Well I think we could benefit from a response from Avast.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Alexander461 on July 22, 2019, 06:58:02 PM
Ok, thanks for the update. However Minecraft PE version 1.12 can no longer be played over the Lan.
To fix it I deleted and placed new rules but this did not help.
I removed minecraft, removed the rules and did a re install of minecraft. I set avast to ask about the acces and let it create new rules. Did not work.
Changed the rules manually to allow just about anything stil a no go.

Disabled just the avast firewall, everything runs fine. Log shows nothing of blocked traffic at all.

What is going on? I used avast and minecraft for years with different versions without a issue.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: mchain on July 24, 2019, 06:27:28 AM
Set your avast firewall settings to Private.  Reboot to enable the new setting to set.

Did you just update your avast installation?
Title: Re: NEW Version: 19.6 (June 2019)
Post by: josephstall.lone on July 25, 2019, 08:16:54 AM
I installed the updated version and it works perfectly. There are few new features as opposed to the old version.

Thanks for the news.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: PziCrow on July 26, 2019, 06:06:36 AM
This version keeps giving me a popup about the new features. No matter how many times I close it, it turns up again the next day. VERY annoying.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: rocksteady on July 26, 2019, 11:01:33 AM
This assumes you are using the free version.

If you open the UI.
Then go:
Menu>Settings>Troubleshooting
Then hit [Add/Modify Components].
Only select the Components you really need, as some listed may result in more pop-ups.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Csicso on July 26, 2019, 12:59:49 PM
Hello I used Avast Free - latest stabil - and Firefox - latest stabil - web browser and the browser  settings GENERAL part: Fix Firefox says "Your browser is being managed by your organization"

I read that, this causing by Avast.   What is the reason for this?

(https://techdows.com/wp-content/uploads/2019/06/Firefox-your-browser-is-being-managed-by-your-organization.png)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on July 26, 2019, 01:35:49 PM
Hello I used Avast Free - latest stabil - and Firefox - latest stabil - web browser and the browser  settings GENERAL part: Fix Firefox says "Your browser is being managed by your organization"

I read that, this causing by Avast.   What is the reason for this?

(https://techdows.com/wp-content/uploads/2019/06/Firefox-your-browser-is-being-managed-by-your-organization.png)
https://techdows.com/2019/06/fix-firefox-says-your-browser-is-being-managed-by-your-organization.html (https://techdows.com/2019/06/fix-firefox-says-your-browser-is-being-managed-by-your-organization.html)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Alexander461 on July 26, 2019, 03:24:01 PM
Set your avast firewall settings to Private.  Reboot to enable the new setting to set.

Did you just update your avast installation?

I did just update. to prevent pollution i made a new topic. I always have avast set to private and disabled the automatic switching of this setting.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Rafael_C_V on July 29, 2019, 12:02:48 AM
On the new version it started detect some files what are not virus and the file exclusion is just not working too...
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on July 29, 2019, 03:40:28 PM
On the new version it started detect some files what are not virus and the file exclusion is just not working too...
You can report a false positive when it detects a file.
We need more specific information to be of any real help.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: EmoHobo on July 31, 2019, 04:37:18 PM
Is aswEngSrv.exe no longer running for anyone else?
Title: Re: NEW Version: 19.6 (June 2019)
Post by: rocksteady on July 31, 2019, 06:32:49 PM
Can't see it listed on taskmanager details here.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: EmoHobo on July 31, 2019, 06:36:42 PM
Can't see it listed on taskmanager details here.
I'm guessing they disabled it again.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Asyn on July 31, 2019, 07:30:19 PM
Can't see it listed on taskmanager details here.
I'm guessing they disabled it again.
Seems so, it's also gone in the beta.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on July 31, 2019, 09:23:40 PM
Here today, gone tomorrow? The question is when will it show up again? Or, has it been permanently removed?
Title: Re: NEW Version: 19.6 (June 2019)
Post by: DavidR on July 31, 2019, 10:03:04 PM
Here today, gone tomorrow? The question is when will it show up again? Or, has it been permanently removed?

Given what it is seeking to do (scanning done in a sandbox) I would rather think it will be back.  But I guess there could be difficulties if there are other sandboxes functioning on the system and or its resource use.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on July 31, 2019, 10:19:48 PM
Here today, gone tomorrow? The question is when will it show up again? Or, has it been permanently removed?

Given what it is seeking to do (scanning done in a sandbox) I would rather think it will be back.  But I guess there could be difficulties if there are other sandboxes functioning on the system and or its resource use.
Sometimes even the best intentioned features aren't easily incorporated. I'm sure that this may work well if the computer has the horsepower.
Maybe it should only install if a computer has the required amount of ram, etc. ?
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Slamet2 on August 02, 2019, 12:47:14 PM
Good news everyone!
New AV version 19.6.2383 has just been released.
 
What's NEW:

  • A smarter Smart Scan - We've redesigned our Smart Scan to be better than ever, and you can now even schedule it
  • Improved performance - We've reduced the amount of disk and CPU usage our antivirus needs
  • Improved stability - We've unified some headers across the app for greater stability
  • A cleaner goodbye - If you ever uninstall us (gasp!), we now do a better job of removing all our files
  • Bug stomping - Sensitive Data Shield scans no longer finish prematurely, and Mail Shield no longer blocks connections if it can't connect to an IPv6 address
  • Game on! - We're now more compatible with games that use anti-cheating measures (e.g., League of Legends)


How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here:

Online installers (recommended):
  • Free: https://bits.avcdn.net/insttype_FREE
  • Internet Security: https://bits.avcdn.net/insttype_IS
  • Premier: https://bits.avcdn.net/insttype_APR

Offline installers:
  • Free: http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
  • Internet Security: http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe
  • Premier: http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team



can avast help recovery file infection ransomware .mogranos. please help me....
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on August 02, 2019, 01:27:37 PM

can avast help recovery file infection ransomware .mogranos. please help me....
Please post in the proper section, https://forum.avast.com/index.php?board=4.0 (https://forum.avast.com/index.php?board=4.0)
Title: Re: NEW Version: 19.6 (June 2019)
Post by: RejZoR on August 07, 2019, 12:47:55 PM
Why this thing takes half an hour to install and then it was just broken, presumably because I'm blocking everything google related on a router level. Why the hell would you depend on google to such an extent?!
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on August 07, 2019, 02:27:53 PM
Why this thing takes half an hour to install and then it was just broken, presumably because I'm blocking everything google related on a router level. Why the hell would you depend on google to such an extent?!
I think I read someplace that 8.8.8.8 is used in the updating processes.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: RejZoR on August 09, 2019, 10:08:16 PM
Why this thing takes half an hour to install and then it was just broken, presumably because I'm blocking everything google related on a router level. Why the hell would you depend on google to such an extent?!
I think I read someplace that 8.8.8.8 is used in the updating processes.

It should NEVER rely on anything so heavily that blocking such 3rd party stuff totally screws it up to a point I couldn't install it. I had to force reboot into Safe Mode and use avast! Uninstall Utility because I couldn't uninstall the half installed avast! normal way.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: Asyn on August 09, 2019, 10:17:45 PM
Afaik, GoogleDNS is only used as fallback if your regular DNS servers don't work.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: RejZoR on August 11, 2019, 11:31:27 AM
What the hell is with avast!. Tried it again, took 20 minutes to install and now avast! icon sits in taskbar with red cross. Liek the last time when I had to forcibly remove it in safe mode with uninstall utility. I've had this stupid long install time nonsense before, but this time it's just straight up dead broken. WTF

EDIT:
Used repair function, nothing, until I restarted the system. Ugh.
Title: Re: NEW Version: 19.6 (June 2019)
Post by: bob3160 on August 13, 2019, 03:46:36 PM
As I have said, I like the new Avast very much.  The advanced issues part is interesting
and of some concern, but it is no more than a tout to purchase the ransomware program for resolving
these issues.

As I am in common with the other 4.4 billion users of the Internet, I reckon I can give that one
a miss and live dangerously.

(https://i.imgur.com/4CjJsME.jpg)
As I stated in my video, If you're using the free version and don't intend to purchase the paid additions that cover these "vulnerabilities",
simply ignore this.
I also received these notices with the free version.
I just installed the OMNI beta version which includes all the bells and whistles and ran the smart scan and was surprised  by the results.
(https://screencast-o-matic.com/screenshots/u/Lh/1565702759502-64877.png)
Nothing has changed on the computer except the Avast version.  :o
Title: Re: NEW Version: 19.6 (June 2019)
Post by: chris.. on August 13, 2019, 10:39:46 PM
Hi Bob
I don't think that ransomware scanning is part of the smartscan (in it settings, there is no option to integrate this scan), even with a version integrating this shield, in any case with my AIS, I have to use directly the scan of the ransomware shield, it detects me my vulnerable folders which are usually "My documents" "My images" and "desktop" (3 primary folders?) so it may be normal that the OMNI smartscan does not find anything  ....

... no more to detect the vulnerability of fake websites ,  that's just to make you buy secureline VPN  ;), AIS offered it to me with the same message before I disabled the avast product offer option in privacy
He told me that I was not protected because someone could locate me. In fact, he was locating me somewhere other than home... at the address of my own VPN in a country other than mine.  ;D

avast has to offer something other than free to live , no ?  ;)