I decided to try the 30 day trial of clean up as CC only does so much. Program would start the scan, then claim an error, suggesting the system needs restarting before it'll work. After 2 restarts, it still failed to get past the error/restart message. I unticked the self-defense module and it finally completed w/o issue. So you guys apparently have another bug related to the self-defense option, which is the 1st time in (10?) years roughly I ever encountered an issue.