It's me again. We never got this resolved last time and never heard from Avast. We are now having this problem again with another of our customers. I can not get anyone at Avast to answer at any of the phone numbers I call. Nor can we get a response by email. It's almost as if they purposely don't want to take support calls. It's very frustrating.
We, again, ordered Avast Business Protection. After installing the Admin Console on their server we tried to insert the license key file which was emailed to us. We simply get an error:
An unknown error has occurred. Please contact your administrator for more information.
Error Details
Unable to upload the license file.We can't be the only one who has gotten this.........twice.
If we go to each individual workstation and insert the license key it works. However, that doesn't do us any good since we won't be able to deploy installs in the future with the admin console once it expires.
Anyone with any new ideas?