Author Topic: Free Avast -- Phoning Home -- while update settings are set to manual.  (Read 21600 times)

0 Members and 1 Guest are viewing this topic.

End_User

  • Guest
Program Version: 7.0.1456
Definition Version: 120814-1
Windows-7 Ultimate (64-bit)

Enclosed/Attached please find the following files:

-Avast_Version_Information.png -- Screen-Shot
-Avast_UPdate_Settings.png -- Screen-Shot
- Below are log entries evidencing Avast phoning home while the UPdate settings are set to manual.

We have our Avast set to 'not' automatically update, but rather , to 'manually update'. Why is Avast continuing to reach out to the avast servers using both post and get methods while the program is set to 'not' automatically update?

We need Avast to not, (for any reason) contact the mother-ship(s) until we left click 'update' --without blocking the connection using a firewall. Please assist us in accomplishing our goal.

LOG ENTRIES:
No.   Time   Source   Destination   Protocol   Info
32   08/14/2012 21:00:50   MY.IP   72.5.58.117   HTTP   POST /F/AAEv_0jmugtO4JHHshJz2oaM  HTTP/1.1  (application/x-enc)

14859   08/15/2012 0:15:49   MY.IP   72.5.58.118   HTTP   POST /F/AAEv_0jmugtO4JHHshJz2oaM  HTTP/1.1  (application/x-enc)

48681   08/15/2012 3:30:05   MY.IP   72.5.58.117   HTTP   POST /F/AAEv_0jmugtO4JHHshJz2oaM  HTTP/1.1  (application/x-enc)

327098   08/15/2012 6:43:55   MY.IP   72.5.58.115   HTTP   POST /F/AAEv_0jmugtO4JHHshJz2oaM  HTTP/1.1  (application/x-enc)

333037   08/15/2012 8:03:57   MY.IP   208.43.33.110   HTTP   GET /files/emupdate/patches.ini HTTP/1.1

344541   08/15/2012 9:57:43   MY.IP   72.5.58.116   HTTP   POST /F/AAEv_0jmugtO4JHHshJz2oaM  HTTP/1.1  (application/x-enc)

463639   08/15/2012 11:51:36   MY.IP   72.5.58.117   HTTP   POST /F/AAEv_0jmugtO4JHHshJz2oaM  HTTP/1.1  (application/x-enc)

464810   08/15/2012 12:00:00   MY.IP   72.5.58.117   HTTP   POST /F/AAEv_0jmugtO4JHHshJz2oaM  HTTP/1.1  (application/x-enc)

472347   08/15/2012 13:11:17   MY.IP   72.5.58.118   HTTP   POST /F/AAEv_0jmugtO4JHHshJz2oaM  HTTP/1.1  (application/x-enc)

472688   08/15/2012 13:13:06   MY.IP   72.5.58.115   HTTP   GET /F/AAEv_0jmugtO4JHHshJz2oaM HTTP/1.1

472726   08/15/2012 13:13:30   MY.IP   72.5.58.115   HTTP   GET /F/AAEv_0jmugtO4JHHshJz2oaM HTTP/1.1

472812   08/15/2012 13:14:28   MY.IP   199.189.105.116   HTTP   GET /files/emupdate/patches.ini HTTP/1.1

486891   08/15/2012 16:25:49   MY.IP   72.5.58.117   HTTP   POST /F/AAEv_0jmugtO4JHHshJz2oaM  HTTP/1.1  (application/x-enc)

Respectfully ...

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67241
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #1 on: August 16, 2012, 05:08:20 PM »
The interface have changeable information, the community options also, there are the streaming updates also...
The best things in life are free.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86492
  • No support PMs thanks
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #2 on: August 16, 2012, 05:20:11 PM »
I believe that the streaming updates require that the virus definitions updates are set to Auto, so that 'shouldn't' be it. Though I'm at a loss as to what it might be.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

End_User

  • Guest
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #3 on: August 16, 2012, 05:44:13 PM »
Seriously, is this not a concern?

We can understand the ads may generate traffic when you have the UI open, but that is not the case. We have Avast minimized to the tray icon, with all updates off --and for whatever reason Free.Avast polls the Avast servers periodically with 'GET' and 'POST' transactions --without asking/prompting.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86492
  • No support PMs thanks
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #4 on: August 16, 2012, 06:20:45 PM »
It is, but as an avast user I have no idea why this is happening if auto updates are off.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11664
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #5 on: August 16, 2012, 09:34:54 PM »
This is the file reputation (cloud scanning) system. It's a key part of the innovations introduced in avast v7 (and, seriously, it is saving tens of thousands of our users from malware every day).

If you're uncomfortable with it though, you're of course free to disable it. Summary -> Cloud Services -> Settings -> uncheck "Enable reputation services" (I'm not sure but the changes may not become effective until after the next reboot).

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

Offline polonus

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 33577
  • malware fighter
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #6 on: August 16, 2012, 10:03:34 PM »
I am on Vlk's side here.
I would strongly advise against disabling it,
as it forrms such a vital part of the user's protection.
Plus the data that are exchanged are thoroughly encrypted.
Working a browser, you will find that what you exchange
with third parties is much more critical and often goes raw over the wire...
plus everyone accept this as a given fact, and no one complains...
One should trust an av-solution for what it does. No more no less.
Some in the States are blowing Privacy Protection out of proportion,
and not only in the States, and sometimes this gets blown up like a
"Great American Privacy Violators Hunt" i.m.h.o.

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67241
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #7 on: August 16, 2012, 10:20:48 PM »
Thanks Vlk for remembering us how important are the cloud features.
Please, users, keep it on and help the community protection.
The best things in life are free.

End_User

  • Guest
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #8 on: August 16, 2012, 10:40:43 PM »
This is the file reputation (cloud scanning) system. It's a key part of the innovations introduced in avast v7 (and, seriously, it is saving tens of thousands of our users from malware every day).

If you're uncomfortable with it though, you're of course free to disable it. Summary -> Cloud Services -> Settings -> uncheck "Enable reputation services" (I'm not sure but the changes may not become effective until after the next reboot).

Thanks
Vlk

This is good information to know (Thank you). We will admit, We did not know what to search for in the Avast-7 help system or the forum(s) other than "phone home", to find out what was allowing/triggering this traffic between Avast-7 and the Avast.Servers/hosts.

We will research further by disabling [Summary -> Cloud Services -> Settings -> uncheck "Enable reputation services"], in addition to disabling 'all' updates --while continue to monitor the traffic between the Avast-7 client and the hosts its speaking with.

We will provide the results (here) for anyone who is interested.

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11664
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #9 on: August 16, 2012, 11:05:12 PM »
Sure thing.

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 47033
  • 62 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #10 on: August 17, 2012, 12:13:13 AM »
Sure thing.

Thanks
Vlk
@End_User

I personally am interested in finding out how to get more protection. I'm not really interested in how to get less.  :o
Turning off the cloud protection and auto-updates including the streaming updates seriously impacts the protection
we've finally gotten accustomed too.
It is however your computer so have fun.  ;)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast One 21.11, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bi

CharleyO

  • Guest
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #11 on: August 17, 2012, 02:07:03 AM »
***

Wow, I never understand people who want to cripple their AV service to the point where the AV can not do it's job of complete protection. Using manual update leaves your computer much less protected in between those infrequent manual updates. Suppose you update manually each week, or for that matter, even daily. During that time between manual updates, your computer could easily become infected by new malware. Then, you will be blaming Avast for not protecting your computer. On the other hand, had you had automatic updating, which most often happens multiple times a day at various times adding new malware detections, your computer would most likely have been protected and would not have become infected.

And as Vlk also pointed out, file reputation is very much needed to protect your computer when surfing the web from site to site. And do not tell us you only visit safe sites. Because of today's malware, there is no such thing as a completely safe web site. Those so called 'safe web sites' are easily injected with malware that can not be seen when you visit the sites. You do not even have to click on anything on that web site you thought was safe. All you have to do is visit the web page and you are infected when you have crippled your AV.

Sure, go ahead and disable all those services that "contact the mother-ship(s)" and let us see how long you last.

Something to keep in mind -

When on-line, if you can not trust your AV service, then you can not trust anyone on-line ... nor should you be on-line at anytime.


***
« Last Edit: August 17, 2012, 02:31:02 AM by CharleyO »

Offline colwarg

  • Jr. Member
  • **
  • Posts: 75
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #12 on: August 17, 2012, 03:29:50 AM »
Wow, I never understand people who want to cripple their AV service to the point where the AV can not do it's job of complete protection.
There are people on the internet who do know how to change their own tire you know.

CharleyO

  • Guest
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #13 on: August 17, 2012, 03:33:36 AM »
***

The analogy makes no sense at all.


***

Offline colwarg

  • Jr. Member
  • **
  • Posts: 75
Re: Free Avast -- Phoning Home -- while update settings are set to manual.
« Reply #14 on: August 17, 2012, 03:41:11 AM »
I have my updates set to happen every 16440 minutes because I know what I'm doing when browsing the internet.

Anything that I do download is from someplace I trust, if I didn't trust the site, I wouldn't be there.
If I do have to visit a site that I may not trust, I'll use Lynx.
I have reputation services disabled, and streaming updates disabled.
Despite that, I still find Avast blocking access to some really freshly made sites because the reputation of that site is untrusted, so apparently the status of the above is disregarded.