Author Topic: Streaming Updates appear to have halted  (Read 28409 times)

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Offline aa.avast

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Streaming Updates appear to have halted
« on: August 17, 2012, 10:42:59 AM »
No streaming updates received here since 15/08/12 19:29.   
Streaming updates is enabled and connection is established.

Offline DavidR

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Re: Streaming Updates appear to have halted
« Reply #1 on: August 17, 2012, 12:39:59 PM »
Are you sure you aren't getting them, as when the next regular auto update happens the previous streaming update are included in it and the old streaming updates are removed.

I believe I had some yesterday, but they were incorporated in 120816-1 VPS update.

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Offline SamHui

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Re: Streaming Updates appear to have halted
« Reply #2 on: August 18, 2012, 05:06:24 AM »
Hi, my avast 7 also shows "The Last Update Received" as 8/15/2012.  I assume this is the streaming update.  Thanks.

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Re: Streaming Updates appear to have halted
« Reply #3 on: August 18, 2012, 08:05:52 AM »
No problems here.
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Offline aa.avast

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Re: Streaming Updates appear to have halted
« Reply #4 on: August 18, 2012, 08:37:48 AM »
Hi, my avast 7 also shows "The Last Update Received" as 8/15/2012.  I assume this is the streaming update.  Thanks.

So yours too shows the 15th of August.  The streaming updates normally come in on a daily , if not hourly (daytime) basis don't they?  Well mine is still showing latest update received as 15 August 19:29 and yet it's now the 18th of August.

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Re: Streaming Updates appear to have halted
« Reply #5 on: August 18, 2012, 08:50:53 AM »
Regular VPS are daily updates, Streaming updates are basically released on hourly schedule or even more often. Since they don't have fixed interval checking, avast! labs can release them every 5 minutes if they want to or if there is a need to do something like that.
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Offline EmoHobo

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Re: Streaming Updates appear to have halted
« Reply #6 on: August 18, 2012, 08:52:53 AM »
My last update was 8/17/2012 3:26:05 PM  I assume that's EST, I hope that's the most recent update and I'm not suffering of this, because I really like the idea of streaming updates.

Offline aa.avast

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Re: Streaming Updates appear to have halted
« Reply #7 on: August 18, 2012, 08:58:18 AM »
Thanks all.   Looks like I'm heading for a repair or reinstall.  Am still intrigued though to know why this has happened. 
By the way, my time zone is British Summer Time (GMT +1).

Offline DavidR

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Re: Streaming Updates appear to have halted
« Reply #8 on: August 18, 2012, 01:34:40 PM »
As far as I see it the Streaming updates, Last update received: is what it says, and the time I believe would be your computers system date and time.
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Offline selen

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Re: Streaming Updates appear to have halted
« Reply #9 on: August 18, 2012, 02:56:17 PM »
Hi, my avast 7 also shows "The Last Update Received" as 8/15/2012.  I assume this is the streaming update.  Thanks.

So yours too shows the 15th of August.  The streaming updates normally come in on a daily , if not hourly (daytime) basis don't they?  Well mine is still showing latest update received as 15 August 19:29 and yet it's now the 18th of August.

I have your same problem. The last streaming update I received on my avast is dated to 15th of August. I can't understand what's the problem with my avast...

Offline DavidR

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Re: Streaming Updates appear to have halted
« Reply #10 on: August 18, 2012, 03:14:20 PM »
See my last screenshot image (click to expand), does your avastUI, Maintenance, Update section show you are connected (Connection Established) ?

If not check:
That you have the virus definitions Auto Update set to Auto, otherwise no streaming updates.
That you have the avastUI, Settings, Cloud Services, Streaming Updates option checked.
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Offline aa.avast

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Re: Streaming Updates appear to have halted
« Reply #11 on: August 18, 2012, 03:44:54 PM »
See my last screenshot image (click to expand), does your avastUI, Maintenance, Update section show you are connected (Connection Established) ?

If not check:
That you have the virus definitions Auto Update set to Auto, otherwise no streaming updates.
That you have the avastUI, Settings, Cloud Services, Streaming Updates option checked.

Thanks.  Yes, as per my original post, Streaming updates enabled and Connection is established. 
I reinstalled Avast a few hours ago and it's showing latest update received as three dashes, in other words, updates are still not being received despite the reinstallation.  :-(

Offline DavidR

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Re: Streaming Updates appear to have halted
« Reply #12 on: August 18, 2012, 04:03:19 PM »
I'm not sure why this is happening, but try this - From the avastUI, Settings, Updates, scroll down to Proxy Settings, set it to Direct connection (no proxy), see image.
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Offline aa.avast

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Re: Streaming Updates appear to have halted
« Reply #13 on: August 18, 2012, 04:09:42 PM »
I'm not sure why this is happening, but try this - From the avastUI, Settings, Updates, scroll down to Proxy Settings, set it to Direct connection (no proxy), see image.

Ok thanks.  I had it set to Auto-Detect (which has always worked prior to 15 August), so have now changed to Direct Connection.   Shall monitor and update here shortly.

Offline DavidR

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Re: Streaming Updates appear to have halted
« Reply #14 on: August 18, 2012, 04:57:47 PM »
You're welcome.
Generally this works for the auto updates if there are problems with the Auto detect setting, though I don't know if it would have the same effect on the streaming updates.
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