Author Topic: Help  (Read 3644 times)

0 Members and 1 Guest are viewing this topic.

Offline midnight

  • Massive Poster
  • ****
  • Posts: 2473
Help
« on: August 20, 2012, 01:35:26 AM »
I downloaded and installed Superantispyware and it messed my computer up. It won't open. I tried to do a system restore but was unable to.  I got a message saying something about a fatal error.   I did a boot scan on Avast but didn't show any problems so what can I do to fix this?
.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37534
  • Not a avast user
Re: Help
« Reply #1 on: August 20, 2012, 01:43:47 AM »
  http://singularlabs.com/uninstallers/


see  nr #32   http://singularlabs.com/uninstallers/security-software/

if no success you may try run it from safe mode

Offline midnight

  • Massive Poster
  • ****
  • Posts: 2473
Re: Help
« Reply #2 on: August 20, 2012, 01:59:11 AM »
It was uninstalled successfully.

Thank you for your help.

Guess I'll not worry about not being able to do a system restore for now.
.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37534
  • Not a avast user
Re: Help
« Reply #3 on: August 20, 2012, 07:19:16 AM »
have you tried Malwarebytes ? ..... or do you have that

www.malwarebytes.org

Offline midnight

  • Massive Poster
  • ****
  • Posts: 2473
Re: Help
« Reply #4 on: August 21, 2012, 10:12:47 AM »
Yes, I do.  I use it to run a scan 2 or 3 times a day.

 Any idea of why system restore won't work?

Also how do I set Avast back to the default settings?
.

Offline DJBone

  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 6366
Re: Help
« Reply #5 on: August 21, 2012, 10:16:13 AM »
Also how do I set Avast back to the default settings?
GUI --> Settings --> Troubleshooting --> Restore factory defaults

DJBone
Win10 x64, APS (always latest version)
Avast Mobile Security (always latest version)

Offline midnight

  • Massive Poster
  • ****
  • Posts: 2473
Re: Help
« Reply #6 on: August 21, 2012, 10:31:05 AM »
Also how do I set Avast back to the default settings?
GUI --> Settings --> Troubleshooting --> Restore factory defaults

DJBone

If I do that I'll lose all of the programs I've downloaded and my pictures right?  Guess I already know the answer.
.

Offline DJBone

  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 6366
Re: Help
« Reply #7 on: August 21, 2012, 10:43:31 AM »
Also how do I set Avast back to the default settings?
GUI --> Settings --> Troubleshooting --> Restore factory defaults

DJBone

If I do that I'll lose all of the programs I've downloaded and my pictures right?  Guess I already know the answer.
No, you just restore your avast settings.

DJBone
Win10 x64, APS (always latest version)
Avast Mobile Security (always latest version)