Author Topic: services.exe file infected, Can't delete with found methods  (Read 16840 times)

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Offline zeratrix

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Re: services.exe file infected, Can't delete with found methods
« Reply #30 on: September 17, 2012, 04:27:10 AM »
Just ran a new scan apparently that one file is attached to several other files now in quarentine, deleted it, the only other file left is a single suspicious one, I have noticed that my startup is running a lot more quickly and smoothly now. Attaching the recent log report.

Offline mchain

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Re: services.exe file infected, Can't delete with found methods
« Reply #31 on: September 17, 2012, 07:33:57 AM »
Nice going!   :)

Once you are satisfied with the progress made, let essexboy know.
Windows 10 Home 64-bit 1909 Avast Premier Security version 20.1.2397 (build 20.1.5069.559) UI version 1.0.460.

Offline essexboy

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Re: services.exe file infected, Can't delete with found methods
« Reply #32 on: September 17, 2012, 03:45:42 PM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Remove ComboFix

  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK



  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Go to control panel
  • Select folder options (Appearance > Folder options in category view)
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
  • Go to this site  and click Do I have Java
  • It will check your current version and then offer to update to the latest version
SPRING CLEAN

To manually create a new Restore Point
 
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create
Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?

Keep safe  :wave:

Offline zeratrix

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Re: services.exe file infected, Can't delete with found methods
« Reply #33 on: September 18, 2012, 02:54:22 AM »
Actually, considering how unbelievably helpful combofix has been I think i'll keep that
Ran malwarebytes one last time to be on the safe side, sure enough there are now no more trojans, it...was hard....(and took a few weeks to fix) i'll keep this hardware on my computer just in case another trojan manages to slip through the cracks.

Offline mchain

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Re: services.exe file infected, Can't delete with found methods
« Reply #34 on: September 18, 2012, 11:00:31 AM »
Congrats on a successful outcome so far.

Combofix is a very powerful program, and one that if used improperly, can kill your system.  Thus, it is best to use it only under trained guidance.

If you do keep the version you have now, in less than a week from now, the version you have will be out of date.  Combofix is updated by its authors frequently, sometimes hourly, so any recent version can soon become obsolete.

Just be glad it is there if you should ever (hopefully not) need it again, and be glad it was of use for this time as well.

You can have a look at the type of training people like essexboy and others undertake to fight malware here:  http://www.uniteagainstmalware.com/  There are other schools like this elsewhere on the web as well.

You might also want to have a look at this (off topic somewhat):  http://secunia.com/advisories/50626/  Best to avoid use of IE for now.

Windows 10 Home 64-bit 1909 Avast Premier Security version 20.1.2397 (build 20.1.5069.559) UI version 1.0.460.