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Author Topic: avastui wont start  (Read 10513 times)

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Offline CraigB

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Re: avastui wont start
« Reply #15 on: September 29, 2012, 06:28:11 PM »
Your OTL log shows you still have Microsoft Security Essentials installed, this needs to be fully removed if you want avast to work correctly.
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Offline Asyn

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Re: avastui wont start
« Reply #16 on: September 29, 2012, 06:31:46 PM »
Quote from: craigb on September 29, 2012, 06:28:11 PM
Your OTL log shows you still have Microsoft Security Essentials installed, this needs to be fully removed if you want avast to work correctly.

He mentioned the install in Reply #10. ;)
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Offline CraigB

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Re: avastui wont start
« Reply #17 on: September 29, 2012, 06:35:10 PM »
Quote from: Asyn on September 29, 2012, 06:31:46 PM
Quote from: craigb on September 29, 2012, 06:28:11 PM
Your OTL log shows you still have Microsoft Security Essentials installed, this needs to be fully removed if you want avast to work correctly.

He mentioned the install in Reply #10. ;)
My mistake, sorry :)
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Offline Asyn

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Re: avastui wont start
« Reply #18 on: September 29, 2012, 06:37:08 PM »
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Offline essexboy

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Re: avastui wont start
« Reply #19 on: September 29, 2012, 07:58:07 PM »
Hi there is also no indication of Avast running in the services/drivers and no run keys are present.  When you try to install Avast are any errors presented ?

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Offline h4x0r

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Re: avastui wont start
« Reply #20 on: September 29, 2012, 08:52:38 PM »
Quote from: essexboy on September 29, 2012, 07:58:07 PM
Hi there is also no indication of Avast running in the services/drivers and no run keys are present.  When you try to install Avast are any errors presented ?

as a precaution i uninstalled avast and installed microsoft security essentials and then i generated the scan logs.

i did not see any errors during avast installation.
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Offline essexboy

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Re: avastui wont start
« Reply #21 on: September 29, 2012, 08:57:22 PM »
Could you install Avast please and then run a fresh OTL log..  You can keep MSE on for the duration
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Offline h4x0r

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Re: avastui wont start
« Reply #22 on: September 29, 2012, 10:38:39 PM »
Quote from: essexboy on September 29, 2012, 08:57:22 PM
Could you install Avast please and then run a fresh OTL log..  You can keep MSE on for the duration


ok, i uninstalled MSE and installed avast again and now it seems to be running fine. after reboot avastui is loading normally. was i infected?
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Offline essexboy

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Re: avastui wont start
« Reply #23 on: September 29, 2012, 11:50:34 PM »
No there was no indication of malware

How is the computer behaving ?
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Offline h4x0r

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Re: avastui wont start
« Reply #24 on: September 30, 2012, 11:07:34 AM »
Quote from: essexboy on September 29, 2012, 11:50:34 PM
No there was no indication of malware

How is the computer behaving ?


it is working normally. avast icon is the first thing that appears in the system tray and shutdown is very quick again.


glitch in the matrix i guess
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Offline essexboy

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Re: avastui wont start
« Reply #25 on: September 30, 2012, 12:47:36 PM »
Run OTL and press the cleanup button to uninstal it  ;D
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