Author Topic: no data option on acer tablet  (Read 4512 times)

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wisey1969

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no data option on acer tablet
« on: October 05, 2012, 09:59:01 PM »
I have avast installed on a acer 501 running 3.2.1
In the firewall setting i only have a wifi icon available no 3g icons at all
To access the internet over the 3g network i have to disable the firewall.
What is going here?

reinhardholzner

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Re: no data option on acer tablet
« Reply #1 on: October 08, 2012, 12:07:17 PM »
hm it seems that your system reports to AVAST that you have no mobile network available. In this case we hide the 3G interfaces.

Offline Ondra Cermak

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Re: no data option on acer tablet
« Reply #2 on: October 08, 2012, 03:29:18 PM »
Hi,

I'll take a look at it, but can't promise anything, because we don't have that device here. Every manufacturer does this differently so sometimes it's hard to tell if the device has a 3g interface or not.

Could you please tell me if it's possible to send an sms message out of the device? I guess the default messaging application won't be there, but you can install a different one from the Play store.

Thanks,

Ondra

wisey1969

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Re: no data option on acer tablet
« Reply #3 on: October 21, 2012, 07:46:37 AM »
thanks for the reply and sorry for not acknowledging sooner, i've been away.

yes, i can send an SMS message.

Cheers


Offline Ondra Cermak

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Re: no data option on acer tablet
« Reply #4 on: October 23, 2012, 01:33:30 PM »
Hi,

could you please send me output from this app: https://play.google.com/store/apps/details?id=info.ondrejcermak.configurationreader  to cermak@avast.com? You can do it directly from the app. It would help a lot.

Thanks!

Ondra

wisey1969

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Re: no data option on acer tablet
« Reply #5 on: October 24, 2012, 09:11:14 AM »
Hi ondra,
Google play tells me the app is incompatible with my device (all my devices actually), thus i cant install it.
Can i access the apk somewhere to try a manual install?
cheers
al

Offline Ondra Cermak

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Re: no data option on acer tablet
« Reply #6 on: October 24, 2012, 09:23:49 AM »
It's probably because right now it's for android 4.0 and higher. I'll make it work on 3.0 too. Stay tuned :)

Offline Ondra Cermak

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Re: no data option on acer tablet
« Reply #7 on: October 24, 2012, 11:22:21 AM »
OK, all done. Wait until Google Play updates the listing. It should show version 1.1.1.

Thanks,

Ondra

wisey1969

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Re: no data option on acer tablet
« Reply #8 on: October 26, 2012, 12:04:24 AM »
yeah, that works now.
file has been emailed.
thanks
al

Offline Ondra Cermak

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Re: no data option on acer tablet
« Reply #9 on: October 26, 2012, 10:43:01 AM »
Thanks for the report, I replied by email.

Ondra