Author Topic: Problem updating virus definition today  (Read 84099 times)

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Offline cmatch99

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Re: Problem updating virus definition today
« Reply #45 on: November 20, 2012, 06:47:03 PM »
Reinstalling on an update error would make no sense unless the update corrupted the application which it shouldn't..  Rebooting after not being able to update removed the avast.setup from the task manager and the program no longer appears to be in a loop looking to check for an update on it's own..  A friend of mine got the 121119-1 update yesterday evening fine but he's using an older previous version of the program.  I updated to the newest version last week on moth my machines and are have the same issue on both..
« Last Edit: November 20, 2012, 06:52:20 PM by cmatch99 »

Offline gblu

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Re: Problem updating virus definition today
« Reply #46 on: November 20, 2012, 06:47:48 PM »
well, i think i have a same problem too. on my PC it's showing 121119-0. but on my other machine 121119-1
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Offline mchain

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Re: Problem updating virus definition today
« Reply #47 on: November 20, 2012, 06:48:40 PM »
I'm getting the update but it's sooooo slow.  I guess that the Avast! server is suffering with a severe case of constipation.

Just my luck to choose this time to uninstall 7.0.1474 and reinstall 7.0.1466.

Avastsvc.exe kept crashing, behaviour which was unknown with 7.0.1466 on Windows XP.  Trouble is that Avast! needs to down 70+ MBytes so this will take a while.

Anyone got a bottle of Syrup of Figs for the poor old server?
So first the Windows 8 issues and now we can't even update virus definitions, what on earth is going on with Avast.

I doubt I'll be renewing my Pro licence at this rate.

No problem here.
Windows 8 problem only effected some people. I have no problems on my 5 systems that are running Windows 8 Pro

That isn't the latest version, mine just updated to 121119-1, though it's still being flakey connecting to the server.
The latest vps version we will get is 121120-0, which is one version ahead of the one we now have.  "20-0" refers to the date of the month and the version number of the vps update.  Not possible to get this update from anywhere else other than directly from the Avast! server.  The normal twice-daily vps update is incremental, and download size is in the Kb range.  See below.

If you wish, you can go here to manually download the entire vps update now current for Avast! here:  http://www.avast.com/download-update  I am now downloading that version; it is some 72.5 MB in size, as it is the entire definition update now current at this site.

Will update here in a minute or so as to what version this file is:  121119-1  See attached .jpeg below.

Note:  Download speed is inordinately slow, in the 70-170 kb range, so it took ten minutes to download at this time.
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline VFN

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Re: Problem updating virus definition today
« Reply #48 on: November 20, 2012, 06:49:34 PM »
404 errors here too, with a strange exception. One out of the 5 times I tried to update I didn't get an error but was told that I'm up-to-date with definition 121119-1 which I believe I had before the error.

Offline Tetsuo

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Re: Problem updating virus definition today
« Reply #49 on: November 20, 2012, 06:52:32 PM »
Same here.

It's a server-side issue. We have to wait.

Offline streim

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Re: Problem updating virus definition today
« Reply #50 on: November 20, 2012, 06:54:29 PM »
Same issues here!  404 error unable to update, even in safe mode with networking. Could one the great "Avast Evangelists" please help us out.  Many thanks!
Intel Core2Duo E4500/Win7 HomePremium SP1/ Avast IT Security 17.5.2303 /Firefox 54.0.2 /NoScript/AdBlockPlus/MBAM and WinPatrol free(all up to date)

Offline mchain

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Re: Problem updating virus definition today
« Reply #51 on: November 20, 2012, 06:54:49 PM »
As I said before, problems at the Avast! servers.

Food for thought:  Hackers love to take a site down; some methods involve DOS (Denial Of Service) attacks.  Slow to non-existent website connections can be good clue here; as is possible power outages where the server you need to connect to is down.
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline MikeBCda

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Re: Problem updating virus definition today
« Reply #52 on: November 20, 2012, 06:56:58 PM »
404 error here too, from southern Ont. Canada, even after repair/reboot.  I think we can safely assume by now it's a server-side error, although I agree it would be nice to hear from the Avast team what their estimated time to get back up is. 
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Offline DavidR

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Re: Problem updating virus definition today
« Reply #53 on: November 20, 2012, 06:57:48 PM »
Patience guys, it isn't an OS based issue but a server side/back-end issue which will get resolved in due course.

Avast will continue to work as before, just that the signature updates will be a little out of date.

That said, it appears that the streaming updates (more urgent than the regular auto update) are still working as I have had loads of those today.
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Offline Tetsuo

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Re: Problem updating virus definition today
« Reply #54 on: November 20, 2012, 07:01:13 PM »
That said, it appears that the streaming updates (more urgent than the regular auto update) are still working as I have had loads of those today.

Yeah, me too.

Offline GTX66

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Re: Problem updating virus definition today
« Reply #55 on: November 20, 2012, 07:01:41 PM »
This is happening alll too often, yes the program will continue to work but with outdated definitions? Someone could possibly get a virus. There are new ones out every day.

Offline Davy

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Re: Problem updating virus definition today
« Reply #56 on: November 20, 2012, 07:02:18 PM »
DavidR:
Quote
That said, it appears that the streaming updates (more urgent than the regular auto update) are still working as I have had loads of those today.

Sorry still get error 404 manual or auto update.  It gets to jrog2-652vpx then returns error 404 either way.

Dave

Offline Dynaheir

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Re: Problem updating virus definition today
« Reply #57 on: November 20, 2012, 07:03:57 PM »
Is it okay even though Avast is working ok (except the updating problem) the rapair won't be processing? But as I say, otherwise it works as it should, startup, all shields, everything

Offline VFN

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Re: Problem updating virus definition today
« Reply #58 on: November 20, 2012, 07:04:50 PM »
@DavidR  Where do you go to see the streaming updates as shown in your pic?

Offline DavidR

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Re: Problem updating virus definition today
« Reply #59 on: November 20, 2012, 07:05:03 PM »
DavidR:
Quote
That said, it appears that the streaming updates (more urgent than the regular auto update) are still working as I have had loads of those today.

Sorry still get error 404 manual or auto update.  It gets to jrog2-652vpx then returns error 404 either way.

Dave

The streaming updates are separate from and over and above the 'regular' auto updates.

You don't have to do anything to get the streaming updates.
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