Author Topic: AVAST Free is blocking our server  (Read 3909 times)

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pcmignault

  • Guest
AVAST Free is blocking our server
« on: December 11, 2012, 08:37:29 PM »
Hi,

Since today's virus definition update, our server hosting a web application gets blocked by AVAST free giving a URL:Mal type of threat.  We have checked our servers and are not infected.  No other anti virus program reports this threat.

Please remove the following domain and any sub-domains from your list:

mydakis.com
photominator.mydakis.com
inventory.mydakis.com
portal.mydakis.com
*.mydakis.com

Best regards,

PC

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67241
Re: AVAST Free is blocking our server
« Reply #1 on: December 11, 2012, 08:45:28 PM »
Reported to virus analysts.
The best things in life are free.

Offline Pondus

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  • Posts: 37181
Re: AVAST Free is blocking our server
« Reply #2 on: December 11, 2012, 08:45:43 PM »
URL:mal means the url is on a block list

http://www.urlvoid.com/scan/mydakis.com/

pcmignault

  • Guest
Re: AVAST Free is blocking our server
« Reply #3 on: December 11, 2012, 09:02:21 PM »
Thank you for the quick reply.

What needs to be done on our part to speedup the process?

iroc9555

  • Guest
Re: AVAST Free is blocking our server
« Reply #4 on: December 11, 2012, 10:17:11 PM »
Thank you for the quick reply.

What needs to be done on our part to speedup the process?

Do Tech and Pondus advise.
Contact Avast! and report on alert to web site: http://www.avast.com/contact-form.php?loadStyles
Contact AVG and ask why it is being detected: http://www.avgthreatlabs.com/sitereports/domain/mydakis.com/

Offline Milos

  • Avast team
  • Super Poster
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  • Posts: 2264
Re: AVAST Free is blocking our server
« Reply #5 on: December 12, 2012, 08:48:33 AM »
Hi,

Since today's virus definition update, our server hosting a web application gets blocked by AVAST free giving a URL:Mal type of threat.  We have checked our servers and are not infected.  No other anti virus program reports this threat.

Please remove the following domain and any sub-domains from your list:

mydakis.com
photominator.mydakis.com
inventory.mydakis.com
portal.mydakis.com
*.mydakis.com

Best regards,

PC
Hello,
it should be fixed now.

Milos

blakenz

  • Guest
Re: AVAST Free is blocking our server
« Reply #6 on: December 12, 2012, 12:12:09 PM »
Weird that avg would say it has a java exploit

pcmignault

  • Guest
Re: AVAST Free is blocking our server
« Reply #7 on: December 12, 2012, 04:58:17 PM »
We just tested and confirm that we are no longer blocked by Avast.

Thank you for the rapid support.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67241
Re: AVAST Free is blocking our server
« Reply #8 on: December 12, 2012, 09:56:54 PM »
Thank you for the rapid support.
Enjoy the speed :)
The best things in life are free.