i.trkjmp.com & GrouponDropDown

[jacco070]

Hi,

I have problems with i.trkjmp.com.
My computer is running slowly.
It often waits for i.trkjmp
Random words are underlined and when i move my mouse on it advertisements of GrouponDropDown appear.
And often i get the message that my shockwave plugin has crashed.
The Free Avast virus scanner does not detect anything.

I hope you can help me.

[jacco070]

I attached the fifth logfile to this message

[Pondus]

malware removers are notified.....
most of them are in european time zone and in bed now....so check back tomorrow   

[essexboy]

Could you let me know if this stops it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  

Code: [Select]

:OTL
SRV - File not found [Disabled | Stopped] -- -- (BackWeb Client - 7681197)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\xpsec.sys -- (xpsec)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\xcpip.sys -- (xcpip)
DRV - File not found [Adapter | On_Demand | Unknown] -- -- (Winsock - Google Desktop Search Backup Before Last Install)
DRV - File not found [Adapter | On_Demand | Unknown] -- -- (Winsock - Google Desktop Search Backup Before First Install)
DRV - File not found [Kernel | Auto | Stopped] -- -- (F-Secure Recognizer)
DRV - File not found [Kernel | Auto | Stopped] -- -- (F-Secure Gatekeeper)
DRV - File not found [Kernel | Auto | Stopped] -- -- (F-Secure Filter)
DRV - [2012-12-08 01:15:40 | 000,026,872 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\FixTDSS.sys -- (FixTDSS)
[2012-12-07 04:10:54 | 000,000,000 | ---D | M] (Complitly - Speed up your search with your personal search suggestions tool) -- C:\Documents and Settings\Admin\Application Data\Mozilla\Firefox\Profiles\0\extensions\{33e0daa6-3af3-d8b5-6752-10e949c61516}
[2012-11-28 21:54:12 | 000,214,127 | ---- | M] () (No name found) -- C:\Documents and Settings\Admin\Application Data\Mozilla\Firefox\Profiles\0\extensions\freehdsport@freehdsport.tv.xpi
O3 - HKU\S-1-5-21-2000478354-484061587-682003330-1004\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKU\S-1-5-21-2000478354-484061587-682003330-1004\..\Toolbar\WebBrowser: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No CLSID value found.
O3 - HKU\S-1-5-21-2000478354-484061587-682003330-1004\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Reg Error: Key error.)

:Files
C:\Documents and Settings\Admin\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\bgnnidmnbdkmhfkjgdnngciimpdgohok

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

[jacco070]

Problem seems to be solved now 
Many Thank!

Attached to the post is my logfile.

[essexboy]

Looks good, if all is well tomorrow let me know and I will tidy up

[jacco070]

it is still working well....
my topic can be closed

[essexboy]

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [CLEARALLRESTOREPOINTS]
   [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

[jacco070]

according to that java site i do have the latest java version.

and i removed your programs as you explained to me...

thanks again for helping me...without websites like this one i might have needed to buy a new pc.

[jacco070]

I am afraid that the problem has returned *sigh*

[essexboy]

Does this occur on a specific site, or is it all

Also what browser ?

[jacco070]

the first time i noticed it i was watching a video on youtube. 

The problem also occurs at some other sites....
especially sites that i often visit.

but less frequently than before.
and i use CHrome as browser

[essexboy]

Could you run chrome in the incognito mode and let me know if they still appear or not

Incognito mode  http://support.google.com/chrome/bin/answer.py?hl=en&answer=95464

[jacco070]

In Incognito mode the problem does not occur

[essexboy]

OK could you start chrome normally
Disable all extensions
Then start them again one at a time until it re-appears
Once it does let me know what the last one enabled was