Author Topic: Need help to remove WhiteSmoke B Customized Web Search  (Read 4161 times)

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Offline Barb711

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Need help to remove WhiteSmoke B Customized Web Search
« on: February 02, 2013, 10:07:47 AM »
I downloaded a program that seemed to have WhiteSmoke B Customized Web Search attached to it.  The program had lots of other bad stuff, but I managed to get rid of all of it by running Malwarebytes Anti-malware, and Spybot Search & Destroy, and REgCure.  I also removed the program I had downloaded because I knew it couldn't be trusted now (found out a little too late).
But now my search box says: search using WhiteSmoke B Customized Web Search.
That wasn't there before.  I checked the add-ons on my Mozilla Firefox and found something called WhiteSmoke, so I removed it.  However, it still appears in the search window.
Got any ideas on how to remove it?  Should I be worried?

Offline Asyn

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Re: Need help to remove WhiteSmoke B Customized Web Search
« Reply #1 on: February 02, 2013, 10:17:41 AM »
Run AdwCleaner and attach your log.
Instructions: http://forum.avast.com/index.php?topic=53253.0
XP SP3 - Avast 10.2.2218 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 31.6 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.6 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline Barb711

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Re: Need help to remove WhiteSmoke B Customized Web Search
« Reply #2 on: February 02, 2013, 11:52:31 PM »
Running that program did it!  WhiteSmoke is gone.
I had the program downloaded on my computer from a problem I had in the past,
but had forgotten all about running it to see if it would do the trick.  I'm sorry.
I am attaching the log, but I think everything is okay now.
I want to thank you for helping me.  It truly means a lot to me.
I pray God will shower you with His blessings for the good work you do
to help people (including dummy me). ;D

Offline Asyn

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Re: Need help to remove WhiteSmoke B Customized Web Search
« Reply #3 on: February 03, 2013, 10:33:43 AM »
1. I want to thank you for helping me.  It truly means a lot to me.
2. I pray God will shower you with His blessings for the good work you do
to help people (including dummy me). ;D

1. You're welcome.
2. Thank you.
XP SP3 - Avast 10.2.2218 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 31.6 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.6 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: Need help to remove WhiteSmoke B Customized Web Search
« Reply #4 on: February 03, 2013, 10:43:08 AM »
Quote
I had the program downloaded on my computer from a problem I had in the past,
AdwCleaner does not have a update function, so you should always download latest updated version when you need it     ;)
you have v2.003  latest is v2.109
« Last Edit: February 03, 2013, 11:22:54 AM by Pondus »
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline Barb711

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Re: Need help to remove WhiteSmoke B Customized Web Search
« Reply #5 on: February 04, 2013, 10:10:16 AM »
I will remember to update in future.  Thank you for helping :)