Blue screen of death after installing avast

[davidguy3237]

I just reformatted my laptop so i reinstalled avast

however right after i installed it i encountered a blue screen of death, now every time my laptop loads up it encounters a blue screen of death. this has never happened to me before and i've used avast for a good year now

anyone know what's going on???

my laptop is running on safe mode right now and i really have no idea on what to do...

[Pondus]

when you say reformat.....do you mean a clean install from disk?
or recovery back to factory install?

[davidguy3237]

i did a recovery to what it was out of the box

[RejZoR]

Did you by any chance ever install Ad-aware Free with Antivirus? That one had one nasty bug that made all other antiviruses BSOD on installation...

[Pondus]

so then you have also reinstalled the factory installed antivirus?
like norton / mcafee / trend micro ?

if so it must go before installing avast

use removal tool to clear any leftover files that conflict    http://singularlabs.com/uninstallers/security-software/

[davidguy3237]

i don't even know what Ad-aware Free with Antivirus is so i'm pretty sure i haven't installed it

as for the preinstalled antivirus programs, my laptop did prompt me to activate Norton Internet Security which i refused but it somehow is still on here....

in any case i uninstalled avast while in safe mode and restarted normally and now  the BSODs have disappeared =/

should i get rid of Norton Internet Security before reinstalling avast?

[Pondus]

Yes....never install multiple AV

and find the tool at the link i gave you an run it..

[davidguy3237]

alright thank you

I also found Norton Online Backup installed onto my laptop, should i remove that as well?

also would i need a special removal tool to remove that as well or can i just uninstall it like any normal program?

EDIT: Nevermind, found that you can uninstall it normally and I did just that.

anyways I really appreciate your guys' help! =]

[CraigB]

You will still be required to run the removal tool from the link that Pondus supplied you to remove remnants of norton before installing avast, then i would also run searches in your system for " Norton " - " Symantec "

[Pokesaver]

It kust happened to me but all seems okay right now...

[captaindan]

Thanks, Pondus, for that link.  I registered for the forum to come say so.  I had removed Norton prior to installing Avast on this laptop (XP), and I got the bluescreen of death after install too.  I thought this cleanup would help, but unfortunately, upon reinstall, it still gave me the bluescreen.  I just ran Ccleaner (after again removing Avast in safe mode, and the registry cleaner found a bunch of Symantic entries.  I may try installing again, but, if it doesn't work, any further ideas?  I have never had this problem with Avast before, and feel neked without AV.  Thanks for your expertise.

so then you have also reinstalled the factory installed antivirus?
like norton / mcafee / trend micro ?

if so it must go before installing avast

use removal tool to clear any leftover files that conflict    http://singularlabs.com/uninstallers/security-software/

[REDACTED]

What OS are you using david?