Author Topic: avast! PIN  (Read 1356 times)

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Offline TBone69

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avast! PIN
« on: March 04, 2013, 06:42:45 PM »
Dear All,
I'm a new Avast Mobile Security user. Somehow PIN got corrupted.
It asks me for a PIN, that I don't know. It tells that pin recovery is not set.
I just removed and reinstalled Avast. The situation is the same.
What shall I do?
Any idea welcome.
Regards,
T

Offline Filip Havlicek

  • Avast team
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Re: avast! PIN
« Reply #1 on: March 05, 2013, 09:20:44 AM »
Hi,

you installed Anti-Theft as well, right? Then you have to uninstall both Mobile Security and Anti-Theft to get rid of the PIN.

Filip

Offline TBone69

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  • Posts: 2
Re: avast! PIN
« Reply #2 on: March 05, 2013, 10:11:05 AM »
Yes, thank you.
Than I could solve it by uninstalling.
The problem was that I used to add the pin so fast while anti-Theft needs more delay between the characters otherwise it rewrites the existing one.
It's an unusual behavior for me. So, I found the random name application and reinstalled. Now it works fine.
Thanks,
T