OK copy FRST to a USB drive
Boot to the recovery console
And then run FRST
Insert the CD into the sick computer and start the computer. First ensuring that the system is set to boot from CD
Note: If you are not sure how to do that follow the instructions
Here When you reboot you will see this although yours will say windows 7.
Click repair my computer Select your operating system Select Command prompt Insert the USB with FRST64 on it
At the command prompt type the following :
notepad and press
Enter.
The notepad opens. Under File menu select
Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type
e:\frst64.exe and press
Enter Note: Replace letter
e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press
Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (
Addition.txt). Please attach it to your reply.