Author Topic: Avast blocks me to my Hotmail account  (Read 3662 times)

0 Members and 1 Guest are viewing this topic.

Offline mxmy

  • Jr. Member
  • **
  • Posts: 31
Avast blocks me to my Hotmail account
« on: May 18, 2013, 11:35:14 AM »
I have been using Avast Free version for a while without any problems until today it blocked me to read my emails from my Hotmail accounts. The emails I had received were from known people, but Avast says it blocked a script and ....... A new page opens in my browser from Avast.com explaining short about the reason for blocking me to read my emails but many reasons why I should increase my protection by switching to a paid version!
Anyone has an idea how to let Avast Free to accept my Hotmail page???

http://www.avast.com/en-dk/lp-fr-virus-alert?p_ext=&utm_campaign=Virus_alert&utm_source=prg_fav_80_0&utm_medium=prg_systray&utm_content=.%2Ffa%2Fen-dk%2Fvirus-alert-default&p_vir=HTML:Script-inf&p_prc=C:\Users\MY\AppData\Local\Google\Chrome\Application\chrome.exe&p_obj=https://bay155.mail.live.com/default.aspx?id=64855&p_var=.%2Ffa%2Fen-dk%2Fvirus-alert-default&p_pro=0&p_vep=8&p_ves=0&p_lqa=0&p_lsu=24&p_lst=0&p_lex=339&p_lng=en&p_lid=en-dk&p_elm=7&p_vbd=1489

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 72197
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Win 8.1 [x64] - Avast PremSec 21.9.6660.IBC [UI.670] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline haywoodmike

  • Newbie
  • *
  • Posts: 1
Re: Avast blocks me to my Hotmail account
« Reply #2 on: May 18, 2013, 01:07:10 PM »
The same thing is happening to me. Avast is blocking my hotmail account.

Offline mxmy

  • Jr. Member
  • **
  • Posts: 31
Re: Avast blocks me to my Hotmail account
« Reply #3 on: May 18, 2013, 02:31:02 PM »
I can not even enter Hotmail through IE 10 because of a missing Java script, but can enter Firefox but unable to read my emails!

How long will it take to correct this failure?

Offline odp65

  • Newbie
  • *
  • Posts: 1
Re: Avast blocks me to my Hotmail account
« Reply #4 on: May 18, 2013, 02:32:08 PM »
I am glad I am not the only one experiencing problems.... I have now lost all of my stored emails within files and I have also been unable to access my Skype account too.  I even attempted to open a new Hotmail/Outlook account without success... still blocked as a malicious programme.

This really is an unacceptable state of affairs... I do hope this is rectified soon.

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2244
Re: Avast blocks me to my Hotmail account
« Reply #5 on: May 18, 2013, 04:13:00 PM »
I am glad I am not the only one experiencing problems.... I have now lost all of my stored emails within files and I have also been unable to access my Skype account too.  I even attempted to open a new Hotmail/Outlook account without success... still blocked as a malicious programme.

This really is an unacceptable state of affairs... I do hope this is rectified soon.
It should be fixed now.

Milos

Offline mxmy

  • Jr. Member
  • **
  • Posts: 31
Re: Avast blocks me to my Hotmail account
« Reply #6 on: May 18, 2013, 05:19:06 PM »
Found a way to bypass this:
Go to Avast program

Settings --> Global exclusions --> press urls tab --> add www.mail.live.com

Now I can read my emails, but I hope Avast correct this.

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 72197
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast blocks me to my Hotmail account
« Reply #7 on: May 18, 2013, 05:21:01 PM »
...but I hope Avast correct this.

See: Reply #5.
Win 8.1 [x64] - Avast PremSec 21.9.6660.IBC [UI.670] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0