Mail Problems in Outlook Express

[offroader]

I am using Nortons Internet security and when I set the Personal firewall to Medium I cannot get my mail and I get the following message. "Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.ozemail.com.au', Server: 'pop.ozemail.com.au', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F"

I can get the mail if I reduce the security level to low.
Any suggestions why?

[Ricky2005]

i would of faught so but i am not sure i use avast not norton

[ronzoil]

i am using avast and have same problem but one day my mail works fine next day does not work at all     today does not work

[DavidR]

i am using avast and have same problem but one day my mail works fine next day does not work at all today does not work

By the same problem what do you mean, you too have NIS and you are changing your firewall settings and that stops it working. If not you don't have the same problem.

It is quite possible that a firewall can stop ashMaiSv.exe (avasts Internet Mail provider), stop ashMaiSv.exe and no mail. Usually it either works or doesn't, this inconsistancy points towards another source.

When you say it doesn't work! what errors/warnings/messages are you getting?

[bob3160]

offroader
Welcome to the forum

ronzoil and offroader
Try increasing the Timeouts Setting.
See attached picture.

[ronzoil]

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.ntelos.net', Server: 'mail.ntelos.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F


this is the error message
and i did not change a thing-one day mail ok next day the message

[bob3160]

Did you increase the timedelay as suggested?

[Gmaenner]

I'm having the same problem with the intermittent Server timeout messages.  I just installed Avast and am running WinXP and Outlook Express with a Cable modem.  Everything seems to be working ok except when I try to SEND mail.  Today I got a Virus Warning message on an attached File I was sending.  I immediately went to the directory where the file was and did a scan - It came up clean.  I had my timeout set to 1 minute and have since advanced it to 2.5 mins, which is a millennium in computereze.  What is Avast doing that would cause these timeouts and false virus warnings to occur??

[Lisandro]

If you disable the smtp (outbound mail) scanning, will it help?
Are you sure the message is not from the Heuristic module of Internet Mail provider? I mean, something related to the email itself: the subject, number os persons you're sending it, etc.?

[ronzoil]

i hate to say it but i fixed my problem-switched to another antivirus

[DavidR]

i hate to say it but i fixed my problem-switched to another antivirus

I hate to say it, but that isn't fixing a problem, rather avoiding it rather than trying to fix it.

Even at this point you haven't even told us what email program you have got or if you even tried the time out delay option or any of the other suggestions or if this happened for all email or that with attachments. In short we know little of your problem so it is difficult to help.

[bob3160]

i hate to say it but i fixed my problem-switched to another antivirus

I hate to say it but you're the person with a problem and as David said never offered any one here an opportunity to help you
fix it. Let's hope you didn't cause yourself another problem thru your rash move.
Hopefully the forum of your new AV program can be of more help to you than were.
Sorry to see you go but that's your choice and your right.

[Lisandro]

I hate to say it but i fixed my problem-switched to another antivirus

Well, you'll see if you'll get that support...
You're always be welcome back 

[kamulko]

what a pity, Ronzoil: I think 2 things (i don't want provocate you, obviously)

1- YOU don't have resolved nothing changing the AV software.
2- I don't have learned nothing from your problem.

What is the meaning of your entry?

[ronzoil]

ok a little history

i had avast a year ago or so,it was working fine-then i started have email problems i tried all of the ideas the board came up with,no luck.  change to a different av.was running windows 98se

now a year or so later  new cpu running windows xp service pac 2

downloaded the new avast the email program worked fine for a day or so,then stared getting the message,have tried setting timer different,diabled one of the mail scanners that worked for a day or so then error message again(nothing change no new programs installed or downloaded)

sorry if i seam short about it-but i also see from the form board i am not the only one with email probllems.

so i am trying a differnet av this time

not going away mad or anything just tired of haveing to fool with program all the time to get mail.

will keep eye on board and someday will give it another try