(Finally I keep it here, it is not really a "feature")
Is she the same as you mentioned here: http://forum.avast.com/index.php?topic=12602.msg106376#msg106376
I didn't mention her... i was speaking of users in general.
If so, it will be better if she take some time to read and learn...
Does she install a program (avast) without knowing what does it do?
I choose, install, configure and fix for her.
She wouldn't know, and has other matters to tend in life.
Well, this is like an airplane pilot clicking the buttons and praying to land safe
Autopilot !
In this particular case, the program is more apt than the clueless user to decide.
I will just activate silent mode, lower security, trust avast to still catch pests, and pray.
Well, you asked, we answered... But you're not bothered to learn, are you?
I am, but if I spend the necessary time to learn the ins and out of every bit of software I/my computer needs, I would spend my life on it.
In fact, I already do...
The technically impaired (as the above-mentionned)...
...can't spend time reading the documentation, because it would eat more time than the little they allot to get the thing done.
...won't really learn, because they forget between each use.
...don't known "what program you are in" or "what was the title of the window", it is just "it".
...consider unexpected dialogs severe (otherwise why bother them), or routine (and click them away). Content matters little, since they understand it little.
When faced with them, I take a hudge step back, think about it, and realise they are RIGHT.
- Spending more time learning than using means it is not self-teaching.
- Knowing it's inward details means it is not serving the user correctly.
- Re-learning the same things mean it is not intuitive.
- Fetching the documentation means it is too complicated.
- Remembering it means it can't work by itself.
It doesn't
need to be obscure and complicated.
Often a well-thought and carefull design is intuitive and self-teaching : easy at the start, and the more it is used the more it is understood.
Well, this brought me kind of little far off-topic, never mind.