Author Topic: Can't open facebook messages, JS:Agent-BWQ [Trj]  (Read 42505 times)

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aGGi

  • Guest
Can't open facebook messages, JS:Agent-BWQ [Trj]
« on: June 05, 2013, 11:55:15 AM »
Hi!
I just registered here, because i can't find an answer in google which is not 2 years old. Those answers said that i should update my avast, but its updated.
The thing is, every time i open facebook, or facebook messages i get this warning:
Trojan blocked:
http://www.facebook.com/messages/1000016...
C:\Users\----\AppData\Local\Google\Chrome.exe
JS:Agent-BWQ [Trj]

It doesnt let me view the messages. What is this?

edit: and it doesnt let facebook chat run
« Last Edit: June 05, 2013, 11:58:21 AM by aGGi »

gen-hackman

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #1 on: June 05, 2013, 12:01:36 PM »
Hello

If your account chrome is synchronized with your gmail account, desynchronize it it is not a good idea.
Your Java is it up to date?

Nobneb

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #2 on: June 05, 2013, 12:07:44 PM »
I have the same alert and no chrome or gmail synchronized!!

gen-hackman

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #3 on: June 05, 2013, 12:10:10 PM »
Hello

Thank you for opening a new subject, every case is different

Nobneb

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #4 on: June 05, 2013, 12:15:47 PM »
Nope..sorry it is not cause this is about the same alert...JS:Agent-BWQ[Trj]

gen-hackman

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #5 on: June 05, 2013, 12:18:06 PM »
Maybe but you have the same installed programs? Have you the same machine?

LukeSimon

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #6 on: June 05, 2013, 12:20:11 PM »
Same problem here. Two different messages.



« Last Edit: June 05, 2013, 12:22:23 PM by LukeSimon »

Nobneb

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #7 on: June 05, 2013, 12:21:24 PM »
and many other on avast FB wall!!!!!!!

jg50380

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #8 on: June 05, 2013, 12:21:40 PM »
I've got the same problem as well and I have tried using both Chrome and Opera. I can access the messages via the Facebook Chat sidebar but not the Inbox

gen-hackman

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #9 on: June 05, 2013, 12:22:46 PM »
It is a false-positive

Nobneb

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #10 on: June 05, 2013, 12:23:51 PM »
I've got the same problem as well and I have tried using both Chrome and Opera. I can access the messages via the Facebook Chat sidebar but not the Inbox

right..the same here...can access via the FB Chat but get the same alert if I try to open my messages via the inbox...

gen-hackman

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #11 on: June 05, 2013, 12:25:00 PM »
I think the problem should be settled(adjusted) during the day or in the next putting in the daytime of avast

smunch

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #12 on: June 05, 2013, 12:26:40 PM »
I've had the same problem too- blocking my Facebook messages using Facebook on chrome on my PC. However, i also use avast on my phone and it had no problems opening my messages via the Facebook app.

juulis

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #13 on: June 05, 2013, 12:26:40 PM »
Yeah, a bad update from you guys..  ::)    Keep up the good work though, better to be more safe than not so safe! :p
Make a new update though, so we don't need to turn the protection off to get to the facebook msg...

Though, it would be a good idea to check facebook/comp for trojan before removing the failed update...?

gen-hackman

  • Guest
Re: Can't open facebook messages, JS:Agent-BWQ [Trj]
« Reply #14 on: June 05, 2013, 12:32:28 PM »
Use CCleaner to clean the Java cache

That will always be done