Author Topic: vista will not boot, stops at aswRvrt.sys  (Read 22559 times)

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Offline moosey

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vista will not boot, stops at aswRvrt.sys
« on: July 28, 2013, 03:05:31 PM »
Hi ppl, I have a vista laptop from dell, and since yesterday I cannot boot anymore. After starting I get the microsoft windsows loading green bar, after a while I hear a system beep, and then the screen goes black. In safe mode it tries to load windows files, and stops at aswRvrt.sys.
I saw more ppl have this problem, but solutions seem to differ. How can I proceed? Unfortunately I dont have a system restore point  :o
Thanks ffor any help,
Moosey

Offline essexboy

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #1 on: July 28, 2013, 06:06:17 PM »
Hi prior to the inability to boot what programmes did you update or was there a different problem

What operating system is it i.e. windows xp,Vista, 7 or 8
And is it 32 or 64 bit

Offline moosey

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #2 on: July 28, 2013, 07:42:32 PM »
Hi essexboy, thanks for your reply and help,

I haven't been updating any software, except possibly a windows update. My operating system is Vista Home Premium 32 bit SP1..

Fot the rest i can tell that i had the memory and hard disk checked by the tools you get when you press F8, but no errors found. The standard repair function goes on literally for hours and hours with no results. I cannot get into safe mode becasue it hangs on said .sys file.. So i am a bit at a loss here. Fortunately i had an old puppy linux on a usb stick :)

Offline essexboy

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #3 on: July 28, 2013, 10:08:19 PM »
I can remove Avast or any malware but there is no guarantee this will work as a few systems have been broken by windows updates

Download the following three programmes to your desktop :
 
 
1.  Rufus 
 
For 32bit systems
2.  Windows Vista RC
3.  Farbar Recovery Scan Tool  
 
 
Insert the USB stick Then run Rufus
 
Select the ISO file on the desktop via the ISO icon. 
 
Press Start Burn

Then copy FRST to the same USB   
 
   
 
 
 
Insert the USB into the sick computer and start the computer.  First ensuring that the system is set to boot from USB 
Note: If you are not sure how to do that follow the instructions Here
 
 
When you reboot you will  see this.
 Click repair my computer  
 
 
Select your operating system  
 
Select Command prompt 

 
At the command prompt type the following  :
 
notepad and press Enter
The notepad opens. Under File menu select Open
Select "Computer" and find your flash drive letter and close the notepad. 
In the command window type e:\frst.exe and press Enter 
Note: Replace letter e with the drive letter of your flash drive. 
The tool will start to run. 
When the tool opens click Yes to disclaimer. 

Press Scan button. 
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Offline moosey

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #4 on: July 29, 2013, 11:46:11 AM »
ok that was a bit difficult without a working windows pc, but here's the file attached.. I hope you can id the problem. I could not find an Addition.txt anywhere though.

tia Moosey

Offline essexboy

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #5 on: July 29, 2013, 03:13:38 PM »
Hi there is no sign of malware or any broken services/drivers. I will remove Avast however, I do believe that will help I feel it is a windows update problem.  Are you able to use system restore from the boot USB

Download the attached fixlist.txt to the same USB as FRST
Run FRST as before and press FIX

On completion try a normal boot


Offline moosey

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #6 on: July 29, 2013, 05:01:23 PM »
wow, removing avast did the trick,  got back ito windows!! So much obliged, thanks a million!! Is there anything else i need to do, just reinstall avast?

Offline moosey

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #7 on: July 29, 2013, 05:06:11 PM »
hmm very weird thing imho, avast is still active and running, is that supposed to happen?

Offline essexboy

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #8 on: July 29, 2013, 07:45:46 PM »
I just removed the drivers that load on boot

Lets reinstall Avast

Download Uninstall Utility to your Desktop.
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

  • Run aswClear
  • It will offer to reboot to safe mode .. Accept that

  • Once it has rebooted to safe mode
  • In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.
  • Press Uninstall
  • Once complete reboot your system to Normal Mode
  • Reinstall Avast
----------

Offline moosey

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #9 on: July 30, 2013, 02:05:29 AM »
hmm problems problems, i got until aswclean, but now when rebooting again i cannot get into system :( Will try to run the fixlist agina and see what happens..

Offline essexboy

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #10 on: July 30, 2013, 03:31:57 PM »
Remove the tick from this box in the behaviour shield settings

Offline moosey

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #11 on: July 30, 2013, 07:50:03 PM »
Hi essexboy, i cannot get into the system anymore, so i cannot get to the option you mentioned. When i redo the fixlist it mentions that these services were not found, so that's not getting me back in . When safe booting it now stops at crcdisk.sys. Any ideas, or am i looking at a reinstall?

Offline essexboy

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #12 on: July 30, 2013, 07:51:53 PM »
OK so you did not reinstall Avast ?

As it is now referencing a different file then it appears to be a system problem, could you run FRST scan again please and I will take another look 

Offline moosey

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #13 on: July 30, 2013, 08:03:16 PM »
Hi essez, no i never reinstalled it, i got stuck in the procedure you suggested, at one point: after uninstalling avast through the control panel i needed to reboot in safe mode, but rebooting never succeeded anymore... Attached my latest frst scan, thanks again, much appreciated!

Offline essexboy

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Re: vista will not boot, stops at aswRvrt.sys
« Reply #14 on: July 30, 2013, 08:54:27 PM »
OK reboot the computer and immediately press and hold F8  does this give you the safe mode menu ?
If so select boot normally

If not then then use the USB and repair my computer option, there select startup repair