thanks for the help...i'll start the manual removal process when i get home tonight. i'll let you know if i have any issues there. the links helped out a TON.
will i need to uninstall avast! and re-install it after i remove all of NAV's crap??
BTW, should the "ashupd.exe" process be running? if so, how can i correct this issue since it isn't running on my PC?
my clock is set to the right time, day, year, so no problems there.
Thanks again!