Author Topic: My Asus tablet does not show in MyAvast  (Read 6164 times)

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asprin

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My Asus tablet does not show in MyAvast
« on: September 23, 2013, 09:36:41 AM »
Hi
I setup my new ASUS Tablet with Mobile Avast but I does not show the in the window My Device.
I only see my Laptop account.

What do I need to correct this problem?

Thanks
Asprin624

Offline Filip Havlicek

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Re: My Asus tablet does not show in MyAvast
« Reply #1 on: September 23, 2013, 10:26:25 AM »
Hi,

are you sure this belongs to the beta forum?

Did you connect your mobile installation with the same account?

Filip

asprin

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Re: My Asus tablet does not show in MyAvast
« Reply #2 on: September 23, 2013, 10:41:59 AM »
Yes


Asprin

Offline Filip Havlicek

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Re: My Asus tablet does not show in MyAvast
« Reply #3 on: September 23, 2013, 02:44:50 PM »
Hi,

can you doublecheck that your Mobile Security installation says it is connected to the account you think it is? It should says so in the Settings.

Filip