Update problems

[aberj6]

HI

I have Win 2000 and avast! 4 Home edition.  After a database update the system freezes and i have to reboot.  This occurs every update and is a little annoying now!!

[Vlk]

Hmm, what mail client are you using? Outlook (if so, which version)? Is it running at the moment of the freezing?

Or do you have avast on-demand scanner running?

Thanks
Vlk

[aberj6]

It's Outlook XP.  It doesn't seem to make any difference if it's open or closed.  The on-demand scanner is set to run though

[losteno]

I have the same problem with W2k (SP3) and XP Home (SP1).
 

[Ido]

Same problem here on 2 XP Pro (no SP1)

[pkaminsk]

I think I have the same problem here on XP Pro (SP1).  Avast freezes while running the Outlook scanner overnight -- I suspect when processing updates.  It seems to kill some "Event service", to the point that the machine won't even bring up the task manager or soft-reboot properly.

[marco]

I'm running WinXP Pro (Without SP1) and it seems that I am experiencing the same problem my system feezes when I update it just did about an hour ago. It did it 2 times out of my 4 last updates for those who want statistics???

[Atoma740]

Same problems overhere, after the update Avast causes to freeze the comp. I am considering putting 3.0 back on the pc. Because this is really ennoying.

Running Win2000,sp3
Outlook Express 5.0 (not running when the comp. freezes after the update)

[kubecj]

Guys, can you try manual updating? (i.e. not the automatic one, nor clicking in the blue box in right bottom corner). Does it freeze too?

[kanga2cool]

  Hi same problem here after auto updates I go to open outlook express and it freezes up running XP Pro service pack 1 I think thay need a program update to fix this problem ASAP.

[Vlk]

We already have a clue.
We'll try to fix this one asap...

Thanks for your cooperation
Vlk

[Eddy5]

I still have this problem even with the latest updates (I'll have to give you the numbers later today). I'm using WinXP SP1 and Outlook SP1. I've tried manual update without Internet Explorer (6.0) open. THe update is completed then after a short time of using IE the computer slowly locks up and I can't do anything apart from hard reset. Even Ctrl-Alt-Del doesn't work. Please can you give me a solution, or I will have to go back to aVast 3.0. Thanks

[Eddy5]

That's meant to say Outlook XP in my previous message. Anyway I've updated to the latest version and it seems to lock Outlook when trying to send a message. The Outlook mail scnner locks up and then I can't turn off the PC etc.
Build Jan200303 4.0.160
Xtreme Toolkit 1.9.22
Activeskin 4.2.7.3
VPS 0302-3 26/2/03
I'm going back to version 3 for now until someone takes an interest in this problem and fixes it.

[Vlk]

Build Jan200303 4.0.160

This is not the latest version, in fact, this is the version that actually really had these problems.

The current version is 4.0.172. Either update to it (if it works), or download the whole setup.exe and do an install from it (running setup.exe on the target will do the update).

Vlk

[Eddy5]

Ah that would explain it. Funny though as I though it had updated it to the latest version. I will download the full 172 version and try again. Thanks.