after spending an hour online with avast teck and him trying to fix my computer because I could not download my lisence from there email, HE TOLD ME MY COMPUTER WAS VERY BADLY DAMAGED and insisted I spend 179.99 with his recormmended ENGINEER, what a crock of bull he was shoveling. I fixed my computer myself after trying different methods. AVAST ARE CROOKS. STAY AWAY. GET FREE AVG INSTEAD.