HAllo,
ich hatte mein Avastpro über die Systemsteuerung deinstalliert, aber es wurde am Ende nicht automatisch ein Neustart gemacht (wie bei der Installation). Daduch kann ich das Programm jetzt nicht erneut installieren und bekomme immer den Hinweis dass bei Deinstallation kein Neustart erfolgte und deswegen nicht neu installiert werden kann. Normales Abmelden und runterfahen des Rechners (mit Windows 8.1) brachte nicht den gewünschten Erfolg.
Weiß jemand einen Weg das Problem zu beseitigen?
Vielen Dank schon mal im Voraus!!!!!
Nachstehend noch mal das Protokoll, das der Log_Viewer anzeigt:
19:27:10Infoinstcont[75680,75688]--
19:27:10Infoinstcont[75680,75688]2014/01/22 19:27:10 START: Avast installer/updater
19:27:10Infoinstup[75680,75688]Command: '"C:\Users\xxx\AppData\Local\Temp\_av_iup.tm~a73404\instup.exe" /sfx /sfxstorage:"C:\Users\xxx\AppData\Local\Temp\_av_iup.tm~a73404" /edition:2 /prod:ais '
19:27:10Infoinstup[75680,75688]CPU: Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz,4
19:27:10Infoinstup[75680,75688]OS: ver 6.3, build 9600, sp 0.0 x64
19:27:10Infoinstup[75680,75688]Memory: 52% load. Phys:1957716/4100116K free, Page:4194303/4194303K free, Virt:4107084/4194176K free
19:27:10Infoinstup[75680,75688]DISKs: C:\ - 327GB free / 404GB total
19:27:10Infoinstup[75680,75688]DISKs: D:\ - 45GB free / 59GB total
19:27:10Infoinstup[75680,75688]Running module version: '9.0.2011.263'
19:27:10Infosimutex[75680,75688]Checking for the mutex ownership.
19:27:10Infoservers[75680,75688]Server definition(s) loaded for 'C:\Users\xxx\AppData\Local\Temp\_av_iup.tm~a73404\servers.def': 29 (maintenance:0)
19:27:10Infopkgproduct[75680,75688]LoadPartInfo: program = prg_ais-7db returned 0x00000000
19:27:10Infopkgproduct[75680,75688]LoadPartInfo: setup = setup_ais-7db returned 0x00000000
19:27:10Infopkgengine[75680,75688]LoadLatestProdAndParts: product file 'prod-ais.vpx' was successfully loaded.
19:27:10Infopkgengine[75680,75688]LoadLatestProdAndParts: part file part-prg_ais-7db.vpx was successfully loaded.
19:27:10Infopkgengine[75680,75688]LoadLatestProdAndParts: part file part-setup_ais-7db.vpx was successfully loaded.
19:27:10Infopkgproduct[75680,75688]LoadPartInfo: jrog2 = jrog2-910 returned 0x00000000
19:27:10Infopkgproduct[75680,75688]LoadPartInfo: vps = vps_win32-13121700 returned 0x00000000
19:27:10Infopkgengine[75680,75688]LoadLatestProdAndParts: product file 'prod-vps.vpx' was successfully loaded.
19:27:10Infopkgengine[75680,75688]LoadLatestProdAndParts: part file part-vps_win32-13121700.vpx was successfully loaded.
19:27:10Infopkgengine[75680,75688]LoadLatestProdAndParts: part file part-jrog2-910.vpx was successfully loaded.
19:27:10Infoinstupcore[75680,75688]PkgLoadProductInfo: product GPB was successfully loaded.
19:27:10Infosimutex[75680,75688]Checking for the mutex ownership.
19:27:10Infofilehlp[75680,75688]OpOnReboot: Direct delete of file 'C:\Users\xxx\AppData\Local\Temp\aswSetupOffers.def' successfully performed.
19:27:10Infoguiwizard[75680,75688]Setup gui was successfully started.
