Author Topic: cleaned computers still show infected in AEA  (Read 1700 times)

0 Members and 1 Guest are viewing this topic.

Offline david_leigh

  • Newbie
  • *
  • Posts: 9
cleaned computers still show infected in AEA
« on: February 14, 2014, 08:59:16 AM »
So, I see a computer with a red icon in the AEA.  I go and clean it up on the computer (we won't even talk about how difficult it is to access the client's Virus Chest).  Must I manually mark it as clean each time or should I expect it to refresh its status automatically (it hasn't after a few weeks)?

Thanks

Online Infratech Solutions

  • Avast Reseller
  • Super Poster
  • *
  • Posts: 1942
  • www.infratech.es
    • La web de Avast para España
Re: cleaned computers still show infected in AEA
« Reply #1 on: February 14, 2014, 10:56:42 AM »
To mark a machine as "clean" is a manual task.
La web de Avast antivirus para España: www.avast-antivirus.es.
Hazte distribuidor de Avast: https://www.infratech.es/avast/distribuir-avast.html.

Offline david_leigh

  • Newbie
  • *
  • Posts: 9
Re: cleaned computers still show infected in AEA
« Reply #2 on: February 17, 2014, 09:29:01 AM »
Thanks!