Author Topic: cleaned computers still show infected in AEA  (Read 2238 times)

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david_leigh

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cleaned computers still show infected in AEA
« on: February 14, 2014, 08:59:16 AM »
So, I see a computer with a red icon in the AEA.  I go and clean it up on the computer (we won't even talk about how difficult it is to access the client's Virus Chest).  Must I manually mark it as clean each time or should I expect it to refresh its status automatically (it hasn't after a few weeks)?

Thanks

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Re: cleaned computers still show infected in AEA
« Reply #1 on: February 14, 2014, 10:56:42 AM »
To mark a machine as "clean" is a manual task.

david_leigh

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Re: cleaned computers still show infected in AEA
« Reply #2 on: February 17, 2014, 09:29:01 AM »
Thanks!