Author Topic: Clean incoming e-mails no longer have the inserted notes.  (Read 9448 times)

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nowvoyager

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Clean incoming e-mails no longer have the inserted notes.
« on: July 10, 2005, 06:40:13 AM »
After the major update to program version 4.6.691 and VPS 527-2, I noticed that the inserted note in incoming  e-mails is no longer there. Granted, in the past,  to my knowledge, I have only received clean e-mails ,for the inserted notes indicated that.
My e-mail clients are: Outlook Expess, Incredimail. SBC DSL yahoo is the internet provider that I use to download e-mail to my pc.
One obvious change from the update is  the icons in the providers. They are different.
Under the INTERNET MAIL Resident Task Setting, I have clicked the tab for POP e-mail, "
Scan inbound e-mail" and "insert notes into clean messages" are checked.

Offline alanrf

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #1 on: July 10, 2005, 09:52:14 AM »
While not suggesting there cannot be problems for others I just conducted a test using Avast 4.6.691 and Thunderbird as the mail client with a simple test message.

Result:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Message 101


---
avast! Antivirus: Inbound message clean.
Virus Database (VPS): 0527-2, 07/08/2005
Tested on: 7/10/2005 12:43:34 AM
avast! - copyright (c) 1988-2004 ALWIL Software.
http://www.avast.com



.

Offline Vlk

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #2 on: July 10, 2005, 10:36:53 AM »
nowvoyager, please make sure that the emails ARE really being scanned.
To do this, e.g. monitor the "Last Scanned File" in the Internet Mail's properties (or "Scan Count"). Is it changing/increasing as you're receiving emails?

BTW what OS are we talking about here, exactly?

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

nowvoyager

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #3 on: July 10, 2005, 12:05:23 PM »
I could not find:
"Last scanned file" or "Scanned Count" under Internet Mail.
By the way, I could not locate properties. I only see tabs with popular mail options such as POP, SMTP, IMAP, etc.

I am using operating system Windows XP Home edition.

Thanks,
SR

Offline Vlk

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #4 on: July 10, 2005, 12:13:40 PM »
It's in the main On-Access Scanning window (with the list of the providers (the icons) on the left - the info is on the right)
If at first you don't succeed, then skydiving's not for you.

Offline Eddy

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #5 on: July 10, 2005, 12:18:57 PM »
See picture:

nowvoyager

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #6 on: July 10, 2005, 12:19:11 PM »
Aha, I found the "properties" screen/page.
This is the report from that page:
scan count: 9
Last infected: 1 (It was test file-Eicar.com)
It does give a detailed account on the scans.
I do get a visual notiifcation when an incoming e-mail and outgiong e-mail  scan is taking place.

Thank you,
SR

nowvoyager

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #7 on: July 10, 2005, 12:44:21 PM »
Latest development:
I e-mailed myself from several web-based e-mail accounts including Yahoo, Excite, Ureach and Hotmail.
The e-mail that I received from the Ureach.com account did have an inserted note with the Avast tag. The others did not have an inserted note.
Yes, the scan count in the "properties" page is rising.

Thanks,
SR

Offline Vlk

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #8 on: July 10, 2005, 01:00:15 PM »
Are these HTML or plain text emails?
If at first you don't succeed, then skydiving's not for you.

nowvoyager

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #9 on: July 10, 2005, 01:52:05 PM »
Wow, I never thought of that!
After conducting some research, I realized that the HTML incoming e-mails do not have the inserted note with the Avast tag.
 Now, the text incoming e-mails do have the inserted note with the Avast tag.
That is strange. The older version of Avast did have both HTML and text incoming e-mails contain the inserted notes with the Avast tag. :)


« Last Edit: July 10, 2005, 02:07:34 PM by nowvoyager »

Offline igor

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #10 on: July 10, 2005, 07:54:11 PM »
If you check the source of the message (i.e. all the headers, etc. - not just the "displayed" message) - do you see any traces of avast! note at the end?

Offline alanrf

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #11 on: July 10, 2005, 08:43:03 PM »
I notice that you mention Yahoo, Hotmail and Excite.

Are you using any programs (such as YPops, Hotmail Popper, FreePops or Mr. Postman) to read your web based e-mail into your e-mail client?

nowvoyager

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #12 on: July 10, 2005, 10:02:33 PM »
When I look at the properities of the e-mails, the Avast tag for incoming e-mail is there. It is only with one e-mail client.
All I am using is Incredimail, Hotpop, Hotmail, Yahoo, Excite and DSL Yahoo.

thanks,
SR

Offline igor

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #13 on: July 10, 2005, 10:47:50 PM »
Sorry, I don't understand exactly - the tag is there (in the source) for all clients, but visible (in the "normal" e-mail message view) just in one of them, or even the source contains the tag for one client only?

nowvoyager

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Re: Clean incoming e-mails no longer have the inserted notes.
« Reply #14 on: July 10, 2005, 11:10:08 PM »
I apologize; I was not clear.
The Avast tag for clean incoming e-mails is not visible.
I had to look at the extended header of the e-mail to find it.