Author Topic: Avast Endpoint Protection Suite Additional Licenses  (Read 3284 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Avast Endpoint Protection Suite Additional Licenses
« on: September 26, 2014, 11:43:12 PM »
We initially had 15 licenses and needed to add 5 more licenses.  The admin console had a button buy more.  So i followed the link and purchased an additional 5 licenses however we cannot add additional license files to the admin console because it seems to only take 1 license file.  Is it possible to combine the licenses so we have 20 active licenses?  I have created a support ticket and after 24 hours i have still not received a response.  I find it odd that i do not have phone support for our business solution yet i do for my free virus software?  Please help or i will have to request a refund.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31130
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Endpoint Protection Suite Additional Licenses
« Reply #1 on: October 10, 2014, 08:21:36 PM »
There is no phone support for the free version (and neither for other versions).
That is done by a third party and they are only out to get your money.

24 hours is nothing, have some patience.
They will reply.
Do not create a new ticket or change the current one or it will get back at the bottom of the stack again.