Author Topic: Cannot Access Outlook  (Read 6924 times)

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genefess

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Cannot Access Outlook
« on: March 18, 2003, 01:03:52 AM »
When I click the Outlook icon I get the box "Unable to connect to the Avast engine. E-mail protection cannot be started." Then it disconnects me from Outlook. Help! I am also told at the Avast dialiog that my temp. license is used up. I cannot get anywhere to re-register.

Gene

Offline Vlk

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Re:Cannot Access Outlook
« Reply #1 on: March 18, 2003, 09:07:59 AM »
It's most likely a licensing problem.

If you have avast! 4 Professional trial, and your trial period has expired, there is only one advise here -- go and buy it ;D.

If you have avast! 4 Home, you can reregister (and get a new key) at http://www.avast.com/regist4.htm .

Hope this helps,
Vlk
If at first you don't succeed, then skydiving's not for you.

genefess

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Re:Cannot Access Outlook
« Reply #2 on: March 18, 2003, 04:11:56 PM »
The problem is that I cannot access Outlook to get the key. I already did re-register. How am I going to get the key?

Gene

Offline Vlk

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Re:Cannot Access Outlook
« Reply #3 on: March 18, 2003, 06:51:36 PM »
Oops, now I understand... ;)

I sent you an Instant Message.

Anyway - avast! should NOT prevent you from opening Outlook - that is very strange...

Vlk
If at first you don't succeed, then skydiving's not for you.

genefess

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Re:Cannot Access Outlook
« Reply #4 on: March 18, 2003, 07:42:29 PM »
How do I access an instant messaage?

When I go to Avast for help it will not allow me to proceed. It asks me for a license number. Is there any way you can give me a number to activate Avast? Perhaps then Outlook will work.

Offline Vlk

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Re:Cannot Access Outlook
« Reply #5 on: March 18, 2003, 08:06:52 PM »
Instant message on this forum ;D

At the top of this page, you see: Hey, genefess, you have 1 message!

Vlk
If at first you don't succeed, then skydiving's not for you.