Author Topic: Problem with domain name  (Read 2142 times)

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Offline Pi-R

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Problem with domain name
« on: September 12, 2005, 07:01:34 PM »
Hello,
I have ben using avast for some time now wihout any problem and found it great. However, I joined today a new school whose computer service configured my computer to allow me to connect via wifi.The configuration only consisted in setting the proxy address and giving me a user name on the domain.
Since then, I can access normal http but am unable to connect to any site onthe port 443 (https). When I try to do so, I got a pop-up box where my login and password are endlessly asked.
I tried to disable the avast resident protection, and were able to connect using https. However, if I simply suspend all the services all the https sites are still blocked.
Additionnaly, Avast is not able to conact the update server anymore. I set up the proxy parameters I use to access internet (login and password), but the update manager is still unable to connect.
Here is the dump from the update manager.

12.09.2005 18:45:54 general: Started: 12.09.2005, 18:45:54
12.09.2005 18:45:54 general: Running setup_av_pro-28c (652)
12.09.2005 18:45:54 system: Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
12.09.2005 18:45:54 system: Computer WinName: WINNIE
12.09.2005 18:45:54 system: Windows Net User: WINNIE\Pi
12.09.2005 18:45:54 general: Cmdline: /setproxy
12.09.2005 18:45:54 general: Operation set to INST_OP_PROXYDLG
12.09.2005 18:45:54 general: Old version: 28c (652)
12.09.2005 18:45:54 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
12.09.2005 18:45:54 internet: SYNCER: Proxy 10.20.10.50:80
12.09.2005 18:45:54 internet: SYNCER: Type: 2
12.09.2005 18:45:54 internet: SYNCER: Auth: 0
12.09.2005 18:45:54 package: Part prg_av_pro-28c is installed
12.09.2005 18:45:55 package: Part vps-53605 is installed
12.09.2005 18:45:55 package: Part news-42 is installed
12.09.2005 18:45:55 package: Part setup_av_pro-28c is installed
12.09.2005 18:45:55 general: Old version: 28c (652)
12.09.2005 18:46:03 general: Connection test
12.09.2005 18:46:03 internet: SYNCER: Proxy 10.20.10.50:80
12.09.2005 18:46:03 internet: SYNCER: Type: 2
12.09.2005 18:46:03 internet: SYNCER: Auth: 0
12.09.2005 18:46:03 general: progress thread start
12.09.2005 18:46:03 general: progress start - 1
12.09.2005 18:46:03 general: Server definition(s) loaded for 'main': 23 (maintenance:0)
12.09.2005 18:46:03 general: SelectCurrent: selected server 'Download7 AVAST server' from 'main'
12.09.2005 18:46:04 general: InvalidateCurrent: invalidated server 'Download7 AVAST server' from 'main'
12.09.2005 18:46:04 general: SelectCurrent: selected server 'Download4 AVAST server' from 'main'
12.09.2005 18:46:04 general: InvalidateCurrent: invalidated server 'Download4 AVAST server' from 'main'
12.09.2005 18:46:04 general: SelectCurrent: selected server 'Download1 AVAST server' from 'main'
12.09.2005 18:46:04 general: InvalidateCurrent: invalidated server 'Download1 AVAST server' from 'main'
12.09.2005 18:46:04 general: SelectCurrent: selected server 'Download14 AVAST server' from 'main'

Then, the small text box tells me (in french, I am translating) "impossible to connect to the proxy with this setting. Please review your parameters and try later".
I dont know if it has any link with the repoted problem (I am not familiar with wiidows domain procedure) but it says at a moment :
12.09.2005 18:45:54 system: Computer WinName: WINNIE
12.09.2005 18:45:54 system: Windows Net User: WINNIE\Pi
but the login for the prox server is SCHOOL_DOMAIN\mylogin.

I think this should come from a problem in configuring avast in some way. However, I dont have any idea anymore of new solutions to try. If anyone could bring me a solution, I would be largely gratefull.