Author Topic: Uninstall question  (Read 2211 times)

0 Members and 1 Guest are viewing this topic.

Offline binder

  • Newbie
  • *
  • Posts: 11
Uninstall question
« on: December 29, 2014, 11:33:47 PM »
I got a confirmation that my ticket had been sent on for refund, how can I uninstall Grimefighter?  It is still sitting on my system, I just want it gone. There is a directory on my boot drive called jumpshot with some of the Grimefighter files, but no uninstall option.
« Last Edit: December 29, 2014, 11:57:56 PM by binder »

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31301
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Uninstall question
« Reply #1 on: December 30, 2014, 12:26:51 AM »
Control panel > software > avast > change

Offline BS NZ

  • Newbie
  • *
  • Posts: 1
Re: Uninstall question
« Reply #2 on: June 03, 2015, 12:16:00 PM »
Hallelujah Eddy...
Took me some hours to find your answer in regards to uninstalling of Grimefighter, but this has done the trick!
Now relaxing and waiting for the refund... (yes, I have logged a Ticket... ;) )
Thanks so much
B

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31301
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Uninstall question
« Reply #3 on: June 03, 2015, 04:01:09 PM »
Ok, another happy customer on my huge list ;D
Have patience and do not create a new ticket or change the existing one.
If you do, you will be put back to the bottom of the stack and you will have to wait longer.
If you haven't heard from avast let's say in the next 3 weeks, post your ticket number here and I (or someone else) will try to get attention from avast for it.

Offline dnweinke

  • Newbie
  • *
  • Posts: 2
Re: Uninstall question
« Reply #4 on: June 04, 2015, 07:07:26 AM »
Grime fighter has hijacked my computer.  I can't even get to my control panel to delete it.. Avast has been no help and wants to charge me 179.00 to fix a problem they created.  I am typing on my iPad so I can send this and possibly see if I can get some help.  I am seriously frustrated and feel betrayed by a company that I trusted.

Offline ~Kau~

  • Newbie
  • *
  • Posts: 1
Re: Uninstall question
« Reply #5 on: June 04, 2015, 02:05:41 PM »
"Same problem"...

Grime fighter was successfully uninstalled, but still there.
Avast was successfully uninstalled, still there.
MBR rebuild and fixed, still there.
If I boot into Grime fighter it loads and kill himself.....

Edit:
finally got it!
https://technet.microsoft.com/de-de/library/cc749510%28v=ws.10%29.aspx
« Last Edit: June 04, 2015, 03:11:02 PM by ~Kau~ »