Hi, thanks for two replies. Slightly puzzled though by the below -
"We are looking into this but up until now haven't pinpointed the reason why it isn't working for you. As previously posted by my colleague, we've tried using Amazon Prime via our datacenter locations - NYC, Miami, London, Frankfurt, Prague, and Amsterdam and it works."
Why would I try to use NYC, Miami, Frankfurt, Prague and Amsterdam for Amazon Prime UK? As stated in my post I am trying to connect through London but it does not work (how did you manage to make it work please?).
I have tried on my tablet using the Amazon video ap, I have tried it on my laptop using chrome and firefox. For all of those I just get the below pop up.
'This video isn't available due to geographical licensing restrictions. For more details, please refer to Amazon Video Terms of Use. For further assistance, please contact Amazon Customer Service at
www.amazon.co.uk/videohelp and refer to error 4601.'