I have purchased it, installed it but it won't work. I have windows 8.1, is that an issue.
It says it has found items, has the reboot button however when it reboots just get a black screen, waited for 5 hours, no change.
Only a hot reset gets the machine working again, rescan, same issues.
Any ideas, got Avast Pro Antivirus, everything up to date with avast and windows.
GB