Mike, (repeating from Wilders)
You've highlighted a real problem that needs to be fixed and promptly, thank you. It's now been identified and will be corrected in the next update which will occur in the next 5-7 business days at the latest.
Also on the point about Avast for Business being designed to compete against or replace an Enterprise product: Our target is the small business, and we're building to that feature set wise. That does not mean we can't scale to Enterprise device counts (in fact, we can). In some environments that look and feel like SMB but are more inline with the size of an Enterprise environment, our future feature set is likely to fit, like K-12 Education for instance.
Now, I think you may be referencing quality more here than what I've touched on. Regardless of our user target, quality is key, we won't be less than Enterprise grade in quality just because of our SMB user target. The product is currently just a few weeks out of the gate and you've found a real issue, together with issues that are known which are more feature improvements in our roadmap (like the inability to control PUP detections in policy that you and Mayahana have cited). These will be fixed, in short order.
Thanks for trusting Avast.
I realise that you can’t “Get Your Money & Chicks For Free” & Avast Business Cloud is not designed to compete against or to be a replacement for enterprise products. I do believe though that this package has the potential to successfully fill a gap in the SMB endpoint security market that is currently vacant.
Apart from the substantial memory leak issue that will hopefully be fixed ASAP. We also experience that symptoms when you click on Contact Avast Support in main the web portal management panel you get looped back to your management account page? Where does one go to report errors?
In the 1.5 weeks of our evaluation, the web portal management features have remained the same along with the Endpoint program version 2015.10.0.2503. Has anyone any news on fresh update deployments yet?
Should updates not be shortly forth coming I will put this project on hold for the time being as ATM I am not ready to implement this solution to any live endpoints or servers on my networks.
On a positive note along with the plus points that I have previously mentioned in prior posts, Avast Business Cloud plays well in Outlook, with the mail module catching all nasties @ the endpoint that I have pushed through from our Exchange & Kerio Connect Mail servers.
There are many features of the Avast Business Cloud solution that really “float my boat” & I look forward to endpoint management / stability bugs being resolved in the near future.
All the best
Mike