Problem with printing from a specific web site

[microlion]

Hi. I am using avast home pro and there is a certain website that I use, but it must be using java or scripts and I can not print from it.. should I post the url here and explain the steps I am using to print so someone could try and see if they get the same results.. It prints fine if I disable avast.. 

Thanks in advance Dan...

[DavidR]

I don't see it being a big problem pasting the URL.

What OS, Browser and firewall are you using?

[microlion]

I am using XP Pro, IE 6 and just the Windows Firewall..

The website works properly with avast on-access protection stopped...

The url is http://www.norwalkfurnitureidea.com/roomplanner.asp

One just double clicks on a sofa and then drag it to the window grid...

Then select the prepare to print menu item along the top menu..

Then another window will open and you should see the sofa if it is working properly and then one should be able to print...

Thanks,   
Dan

[Lisandro]

I've tried scanning that page with Dr. Web and found nothing...
It's strange... why avast! is blocking the printing?
Are your printer shared into Windows Firewall settings?

[microlion]

No...the printer is not shared with Windows Firewall.

What I see happening is that the window that should show the sofa ready for print is being blocked by avast....

Thanks,

Dan

[Lisandro]

What I see

Can you post a screenshot?

[microlion]

Hi,,, Attached are two jpegs.....


Thanks

Dan

[Eddy]

It is working fine here with all providers running.
Looks like the problem is not Avast but something else.
Perhaps your browser. Have you tried another browser (eg: Opera)?

[DavidR]

It doesn't work for me because I don't have Java Virtual Machine installed.

Do you have the latest version of JVM?

[Eddy]

Even with a older jve installed it is working fine.
I tested that too.

[microlion]

Hi,

It works just fine if I turn Avast off.....

Is there away to turn off protection for java if it is in fact that java causing the problem for that perticular site....

I am a newbie with avast...


Thanks

Dan

[Eddy]

What other security software do you have installed?
What are you settings in Avast for the protection?
What exact Avast provider is causing this?

[microlion]

The only other security software that I am running with this is Windows.

I don't know what provider is causing this.. Is there an easy way to identify the provider...?

I have just the normal security settings for Avast.... no custom..

[Eddy]

Disable the avast providers one at a time and try to print.

[microlion]

Ok.. will do that and post the results..