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Author Topic: How do i change my email id  (Read 9075 times)

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How do i change my email id
« on: March 07, 2015, 02:35:22 PM »
Hi!

How do i change my email id ?

There is a option to manage email ids. But it did work for me.
I have tried to enter a secondary email address there but did not receive any activation link.

Anyone ?
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Offline Eddy

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Re: How do i change my email id
« Reply #1 on: March 07, 2015, 02:45:21 PM »
- add a second email address
- set it as default address
- if you want you can now delete the old email address

There is nothing to activate.
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Re: How do i change my email id
« Reply #2 on: March 08, 2015, 02:55:12 PM »
Hi!

I have tried the same steps, but no luck. :-[
I am posting the screenshots here...

Screen One--> This is where i enter my new email id...
Screen Two --> This is the message i got from interface.

When i login again to my.avast.com i could not see newly entered email id there.

Please help me,, i think i m missing something..
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Offline OndraM

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Re: How do i change my email id
« Reply #3 on: March 10, 2015, 11:21:38 AM »
Please, send me a PM, with the email you are trying to add. We are having issues, as our emails are blocked by certain services.
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Re: How do i change my email id
« Reply #4 on: March 12, 2015, 10:37:39 AM »
@OndraM

I think you have not received my (PM) message.
so i am posting here.

I am switching from my old Gmail id to new Gmail id.

I think there is a bug/glitch in the my.avast.com

Have anyone tried this before ?

Thanks.
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Re: How do i change my email id
« Reply #5 on: March 18, 2015, 03:46:11 PM »
Quote from: ank91 on March 12, 2015, 10:37:39 AM
@OndraM

I think you have not received my (PM) message.
so i am posting here.

I am switching from my old Gmail id to new Gmail id.

I think there is a bug/glitch in the my.avast.com

Have anyone tried this before ?

Thanks.

Yes, I did. The only difference is that my new email id was not gmail but gmx. The result was the same as in your case.  >:(
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Re: How do i change my email id
« Reply #6 on: March 19, 2015, 05:35:42 AM »
@Gerd10

thanks for your confirmation.


Avast Team we need a quick fix for that . :-[
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Re: How do i change my email id
« Reply #7 on: March 19, 2015, 03:59:11 PM »
Quote from: OndraM on March 10, 2015, 11:21:38 AM
Please, send me a PM, with the email you are trying to add. We are having issues, as our emails are blocked by certain services.

I wonder, which services that could be.
« Last Edit: March 19, 2015, 05:02:00 PM by Gerd10 »
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Re: How do i change my email id
« Reply #8 on: March 26, 2015, 05:02:16 AM »
issue has been fixed.. :)
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Re: How do i change my email id
« Reply #9 on: March 31, 2015, 07:38:56 PM »
Quote from: ank91 on March 26, 2015, 05:02:16 AM
issue has been fixed.. :)

Congratulations! In my case, this problem still persists.  >:(
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Re: How do i change my email id
« Reply #10 on: April 01, 2015, 07:56:27 AM »
Here is the proof ...
See my screen-shot.

What error messages u got, can u share some screen-shots.  ::)
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Re: How do i change my email id
« Reply #11 on: April 01, 2015, 05:28:44 PM »
Quote from: ank91 on April 01, 2015, 07:56:27 AM
Here is the proof ...
See my screen-shot.

What error messages u got, can u share some screen-shots.  ::)

Thanks for your screen-shot. My problem seems to be: I try to change my (primary ) email address, which is <name>@gmail.com to one non-gmail.com address. Maybe Google reigns here.
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Offline DavidR

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Re: How do i change my email id
« Reply #12 on: April 01, 2015, 05:54:09 PM »
Quote from: Gerd10 on April 01, 2015, 05:28:44 PM
Quote from: ank91 on April 01, 2015, 07:56:27 AM
Here is the proof ...
See my screen-shot.

What error messages u got, can u share some screen-shots.  ::)

Thanks for your screen-shot. My problem seems to be: I try to change my (primary ) email address, which is <name>@gmail.com to one non-gmail.com address. Maybe Google reigns here.

I have two emails listed, one gmail and the other not - my gmail isn't the default, so it is working in that regard.
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Re: How do i change my email id
« Reply #13 on: April 01, 2015, 05:59:58 PM »
@Gerd10
May be your email is blocked.
contact support team with a ticket may help.
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Re: How do i change my email id
« Reply #14 on: April 08, 2015, 05:57:28 PM »
Quote from: ank91 on April 01, 2015, 05:59:58 PM
@Gerd10
May be your email is blocked.
contact support team with a ticket may help.

My email is definitly not "blocked", whatever this means.  ::)
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