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not satisfy and need a full refund
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Topic: not satisfy and need a full refund (Read 1747 times)
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not satisfy and need a full refund
«
on:
March 31, 2015, 11:30:38 AM »
Hey Avast,
I made purchase for Avast Pro AntiVirus but not really satisfy with the full version, I need a full refund. I have submitted tickets but there are no one answer?
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76014
Re: not satisfy and need a full refund
«
Reply #1 on:
March 31, 2015, 11:37:13 AM »
Be patient, it might take a few days.
PS: Don't submit multiple tickets..!!
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
DavidR
Avast Überevangelist
Certainly Bot
Posts: 89674
No support PMs thanks
Re: not satisfy and need a full refund
«
Reply #2 on:
March 31, 2015, 12:11:22 PM »
As Mentioned - Submitting multiple tickets can actually slow the process as the tickets are dealt with in a first in first out basis. So for now don't update or submit further tickets - refunds can take some time to be handled depending on your payment method.
If you can give some more information here such as:
When you created your first support ticket and the support ticket ID number.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free 24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security
Eddy
Avast Evangelist
Maybe Bot
Posts: 31072
Watching (over?) you
Re: not satisfy and need a full refund
«
Reply #3 on:
March 31, 2015, 01:10:20 PM »
Information:
https://forum.avast.com/index.php?topic=154831.msg1172746#msg1172746
Why are you not satisfied with it ?
Perhaps we can help you.
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Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
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Avast WEBforum
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
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hectic-mmv
,
LudekS
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chytil2
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not satisfy and need a full refund